NO sound after XP reinstall
01-30-2007, 09:15 PM
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Registered User
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Join Date: Jan 2007
Posts: 5
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NO sound after XP reinstall
So i built my own laptop and got everything up and running but there is no sound. HPzv500/p4...Device manager shows everything is well sound/video related...
audio codecs
legacy audio drivers
legacy video capture device
media control devices
soundMAX integrated digital audio
video codecs
everything here has the little volume/speaker icon showing. Itunes even shows songs as playing, but no sound. So it seems all is well except no sound from speakers / headphones. All the typical dumb things ive checked, volume is up, not muted etc. is there a driver or device conflict or what? here is my EVEREST summary, any help greatly appreciated as I am stuck...Ive read quite a few things regarding AC'97 / soundMAX integrated / laptop sound issues...to no avail so far
Summary
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Computer:
Computer Type ACPI Multiprocessor PC (Mobile)
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MIKE
User Name 3pontz
Logon Domain [ TRIAL VERSION ]
Date / Time 2007-01-30 / 20:52
Motherboard:
CPU Type Intel Pentium 4, 3200 MHz (16 x 200)
Motherboard Name Hewlett-Packard Pavilion zv5000 (PL976UA#ABA)
Motherboard Chipset ATI Mobility Radeon 9000/9100 IGP
System Memory [ TRIAL VERSION ]
BIOS Type Phoenix (08/12/04)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter ATI MOBILITY RADEON 9000 IGP (128 MB)
Video Adapter ATI MOBILITY RADEON 9000 IGP (128 MB)
3D Accelerator ATI Mobility Radeon 9000/9100 IGP (RS300M)
Monitor Generic Television
Monitor Plug and Play Monitor
Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ ATI SB200 - AC'97 Audio Controller
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HTS721080G9AT00 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD+RW GCA-4040N (DVD:4x/2.4x/6x, CD:16x/10x/20x DVD+RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-0F-B0-40-00-AC
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (66.1 [ TRIAL VERSION ])
Modem Agere Systems AC'97 Modem
Peripherals:
USB1 Controller ATI SB200 - USB Controller
USB1 Controller ATI SB200 - USB Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
DMI:
DMI BIOS Vendor Hewlett-Packard
DMI BIOS Version F.30
DMI System Manufacturer Hewlett-Packard
DMI System Product Pavilion zv5000 (PL976UA#ABA)
DMI System Version F.30
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Hewlett-Packard
DMI Motherboard Product 089C
DMI Motherboard Version 31.40
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Hewlett-Packard
DMI Chassis Version Null
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 0
Computer Name
--------------------------------------------------------------------------------
Type Class Computer Name
Computer Comment Logical
NetBIOS Name Logical MIKE
DNS Host Name Logical mike
DNS Domain Name Logical
Fully Qualified DNS Name Logical mike
NetBIOS Name Physical MIKE
DNS Host Name Physical mike
DNS Domain Name Physical
Fully Qualified DNS Name Physical mike
DMI
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[ BIOS ]
BIOS Properties:
Vendor Hewlett-Packard
Version F.30
Release Date 08/12/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, Smart Battery
Supported Standards DMI, ACPI, PnP
Expansion Capabilities PCI, AGP, PCMCIA, USB
[ System ]
System Properties:
Manufacturer Hewlett-Packard
Product Pavilion zv5000 (PL976UA#ABA)
Version F.30
Serial Number [ TRIAL VERSION ]
Universal Unique ID [ TRIAL VERSION ]
Wake-Up Type Power Switch
[ Motherboard ]
Motherboard Properties:
Manufacturer Hewlett-Packard
Product 089C
Version 31.40
Serial Number [ TRIAL VERSION ]
[ Chassis ]
Chassis Properties:
Manufacturer Hewlett-Packard
Version Null
Serial Number [ TRIAL VERSION ]
Asset Tag [ TRIAL VERSION ]
Chassis Type Notebook
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None
[ Memory Controller ]
Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Types DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 2048 MB
Memory Slots 2
[ Processors / Intel(R) Pentium(R) 4 CPU 3.20GHz ]
Processor Properties:
Manufacturer GenuineIntel
Version Intel(R) Pentium(R) 4 CPU 3.20GHz
Maximum Clock 3200 MHz
Current Clock 3200 MHz
Type Central Processor
Voltage 2.2 V
Status Enabled
Upgrade ZIF
Socket Designation JP8
[ Caches / L2 Cache ]
Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 1024 KB
Installed Size 512 KB
Supported SRAM Type Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache
[ Memory Modules / Socket 0 ]
Memory Module Properties:
Socket Designation Socket 0
Type DIMM, SDRAM
Installed Size 1024 MB
Enabled Size 1024 MB
[ Memory Modules / Socket 1 ]
Memory Module Properties:
Socket Designation Socket 1
Type DIMM, SDRAM
Installed Size 256 MB
Enabled Size 256 MB
[ Memory Devices / U5 ]
Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 1024 MB
Total Width 32-bit
Data Width 32-bit
Device Locator U5
Bank Locator Bank 0
[ Memory Devices / U6 ]
Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 256 MB
Total Width 32-bit
Data Width 32-bit
Device Locator U6
Bank Locator Bank 0
[ System Slots / PCI Slot J29 ]
System Slot Properties:
Slot Designation PCI Slot J29
Type PC Card (PCMCIA)
Data Bus Width 32-bit
Length Long
[ System Slots / PCI Slot J30 ]
System Slot Properties:
Slot Designation PCI Slot J30
Type PC Card (PCMCIA)
Data Bus Width 32-bit
Length Long
[ On-Board Devices / 128 RS200M ]
On-Board Device Properties:
Description 128 RS200M
Type Video
Status Enabled
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01-30-2007, 11:18 PM
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Registered User
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Join Date: Jan 2007
Posts: 5
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**i have installed-reinstalled the soundMAX driver also**
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01-31-2007, 07:27 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
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Quote:
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Originally Posted by dcmike13th
So i built my own laptop and got everything up and running but there is no sound. HPzv500/p4...Device manager shows everything is well sound/video related...
audio codecs
legacy audio drivers
legacy video capture device
media control devices
soundMAX integrated digital audio
video codecs
everything here has the little volume/speaker icon showing. Itunes even shows songs as playing, but no sound. So it seems all is well except no sound from speakers / headphones. All the typical dumb things ive checked, volume is up, not muted etc. is there a driver or device conflict or what? here is my EVEREST summary, any help greatly appreciated as I am stuck...Ive read quite a few things regarding AC'97 / soundMAX integrated / laptop sound issues...to no avail so far
Summary
--------------------------------------------------------------------------------
Computer:
Computer Type ACPI Multiprocessor PC (Mobile)
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MIKE
User Name 3pontz
Logon Domain [ TRIAL VERSION ]
Date / Time 2007-01-30 / 20:52
Motherboard:
CPU Type Intel Pentium 4, 3200 MHz (16 x 200)
Motherboard Name Hewlett-Packard Pavilion zv5000 (PL976UA#ABA)
Motherboard Chipset ATI Mobility Radeon 9000/9100 IGP
System Memory [ TRIAL VERSION ]
BIOS Type Phoenix (08/12/04)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter ATI MOBILITY RADEON 9000 IGP (128 MB)
Video Adapter ATI MOBILITY RADEON 9000 IGP (128 MB)
3D Accelerator ATI Mobility Radeon 9000/9100 IGP (RS300M)
Monitor Generic Television
Monitor Plug and Play Monitor
Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ ATI SB200 - AC'97 Audio Controller
Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HTS721080G9AT00 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD+RW GCA-4040N (DVD:4x/2.4x/6x, CD:16x/10x/20x DVD+RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-0F-B0-40-00-AC
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (66.1 [ TRIAL VERSION ])
Modem Agere Systems AC'97 Modem
Peripherals:
USB1 Controller ATI SB200 - USB Controller
USB1 Controller ATI SB200 - USB Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
DMI:
DMI BIOS Vendor Hewlett-Packard
DMI BIOS Version F.30
DMI System Manufacturer Hewlett-Packard
DMI System Product Pavilion zv5000 (PL976UA#ABA)
DMI System Version F.30
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Hewlett-Packard
DMI Motherboard Product 089C
DMI Motherboard Version 31.40
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Hewlett-Packard
DMI Chassis Version Null
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Notebook
DMI Total / Free Memory Sockets 2 / 0
Computer Name
--------------------------------------------------------------------------------
Type Class Computer Name
Computer Comment Logical
NetBIOS Name Logical MIKE
DNS Host Name Logical mike
DNS Domain Name Logical
Fully Qualified DNS Name Logical mike
NetBIOS Name Physical MIKE
DNS Host Name Physical mike
DNS Domain Name Physical
Fully Qualified DNS Name Physical mike
DMI
--------------------------------------------------------------------------------
[ BIOS ]
BIOS Properties:
Vendor Hewlett-Packard
Version F.30
Release Date 08/12/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, Smart Battery
Supported Standards DMI, ACPI, PnP
Expansion Capabilities PCI, AGP, PCMCIA, USB
[ System ]
System Properties:
Manufacturer Hewlett-Packard
Product Pavilion zv5000 (PL976UA#ABA)
Version F.30
Serial Number [ TRIAL VERSION ]
Universal Unique ID [ TRIAL VERSION ]
Wake-Up Type Power Switch
[ Motherboard ]
Motherboard Properties:
Manufacturer Hewlett-Packard
Product 089C
Version 31.40
Serial Number [ TRIAL VERSION ]
[ Chassis ]
Chassis Properties:
Manufacturer Hewlett-Packard
Version Null
Serial Number [ TRIAL VERSION ]
Asset Tag [ TRIAL VERSION ]
Chassis Type Notebook
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None
[ Memory Controller ]
Memory Controller Properties:
Error Detection Method None
Error Correction None
Supported Memory Interleave 1-Way
Current Memory Interleave 1-Way
Supported Memory Types DIMM, SDRAM
Supported Memory Voltages 3.3V
Maximum Memory Module Size 2048 MB
Memory Slots 2
[ Processors / Intel(R) Pentium(R) 4 CPU 3.20GHz ]
Processor Properties:
Manufacturer GenuineIntel
Version Intel(R) Pentium(R) 4 CPU 3.20GHz
Maximum Clock 3200 MHz
Current Clock 3200 MHz
Type Central Processor
Voltage 2.2 V
Status Enabled
Upgrade ZIF
Socket Designation JP8
[ Caches / L2 Cache ]
Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Maximum Size 1024 KB
Installed Size 512 KB
Supported SRAM Type Burst, Pipeline Burst
Current SRAM Type Burst
Socket Designation L2 Cache
[ Memory Modules / Socket 0 ]
Memory Module Properties:
Socket Designation Socket 0
Type DIMM, SDRAM
Installed Size 1024 MB
Enabled Size 1024 MB
[ Memory Modules / Socket 1 ]
Memory Module Properties:
Socket Designation Socket 1
Type DIMM, SDRAM
Installed Size 256 MB
Enabled Size 256 MB
[ Memory Devices / U5 ]
Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 1024 MB
Total Width 32-bit
Data Width 32-bit
Device Locator U5
Bank Locator Bank 0
[ Memory Devices / U6 ]
Memory Device Properties:
Form Factor DIMM
Type DRAM
Type Detail Synchronous
Size 256 MB
Total Width 32-bit
Data Width 32-bit
Device Locator U6
Bank Locator Bank 0
[ System Slots / PCI Slot J29 ]
System Slot Properties:
Slot Designation PCI Slot J29
Type PC Card (PCMCIA)
Data Bus Width 32-bit
Length Long
[ System Slots / PCI Slot J30 ]
System Slot Properties:
Slot Designation PCI Slot J30
Type PC Card (PCMCIA)
Data Bus Width 32-bit
Length Long
[ On-Board Devices / 128 RS200M ]
On-Board Device Properties:
Description 128 RS200M
Type Video
Status Enabled
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Check these out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot
Hope this helps 
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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01-31-2007, 11:26 PM
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Registered User
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Join Date: Jan 2007
Posts: 5
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Hi Barbara
I 100% respect that you are the master of the tech answers!!! But windows audio is on automatic for sure! and ive reinstalled my soundMAX integrated drivers again, everything in device manager is good to go (no stupid ! or anything)...DVDs, Itunes etc all play and act as though sound should work, BUT no sound via laptop speakers, headphones, external speakers, or output to TV...I am totally at a loss!!!
I appreciate any time you devote to helping me
Mike
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01-31-2007, 11:32 PM
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Registered User
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Join Date: Jan 2007
Posts: 5
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Barbara,
Oh and my the device selected is SoundMAX, no problems there either...
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02-01-2007, 06:35 PM
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Registered User
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Join Date: Jan 2007
Posts: 5
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correct, device selected in soundMAX digital...
what about audio codecs?
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02-02-2007, 12:18 AM
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Registered User
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Join Date: Feb 2007
Posts: 2
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I am having problems with my audio, it says that my multimedia audio controller isn't there but it is well I did accidently delete it bookworm can u plzzz help me!
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) ECS P4M800PRO-M 1.0
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ECS P4M800PRO-M 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 12/10/2005
Drives Memory Modules c,d
41.17 Gigabytes Usable Hard Drive Capacity
21.99 Gigabytes Hard Drive Free Space
JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-48246S [CD-ROM drive]
HDS722540VLAT20 [Hard drive] (41.17 GB) -- drive 0, s/n VNR11EC1C8XUNL, rev V31OA60A, SMART Status: Healthy 480 Megabytes Installed Memory
Slot 'DIMM0' has 512 MB (serial number SerNum0)
Slot 'DIMM1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 41.17 GB 21.99 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Carson Cheung 2/1/2007 10:06:59 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Canon MP360 Series Printer on USB001
Canon MP360 Series Printer on USB002
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA/S3G UniChrome Pro IGP [Display adapter]
ViewSonic VA520-2 [Monitor] (14.9"vis, s/n 90T032101504, May 2003)
Bus Adapters Multimedia
VIA SATA RAID Controller
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) None detected
Communications Other Devices
56Kbps Internal Modem #2
Hamachi Network Interface
VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.100 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:14:2A:F6:32:CC
Networking Dns Servers: 85.255.115.42
85.255.112.170
Canon MP360
Built-in Infrared Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB Cordless Mouse
USB Composite Device
USB Printing Support
USB Root Hub (5x)
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02-28-2008, 07:53 PM
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Registered User
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Join Date: Feb 2008
Posts: 9
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hi people i have a tagar and i redid the computer and stuff but since thna i have no sound music or anything its not letting me play games and the ones it does looks like atari its sad. i am almost computer illiterate and have no clue plz help me !!!!!!!!!!!!!!!!!!!!!!!! ty.
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