Upgraded to XP Pro - no sound

[vagirl]

I see this is a popular problem and thought I would start new thread. I have no audio device installed since the upgrade and even though I have tried all sorts of things, nothing works. Sound card is on the motherboard and not an add-on slot. I would appreciate any help in finding the correct drivers to install. Here is my Belarc:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Inc. Dell DV051
System Service Tag: 8HNM091 (support for this PC)
Chassis Serial Number: 8HNM091
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0JC474
Serial Number: ..CN4811159S085G.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A03 10/08/2005
Drives Memory Modules c,d
159.99 Gigabytes Usable Hard Drive Capacity
154.26 Gigabytes Hard Drive Free Space

HL-DT-ST CDRW/DVD GCC4482 [CD-ROM drive]

Maxtor 6L160M0 [Hard drive] (160.00 GB) -- drive 0 504 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes


None detected

[pip22]

According to the support service tag number on your Belarc printout, your PC is a Dell Dimension 3100/E310. You'll find all the OEM device drivers for it here, for Windows XP (there's no distinction between XP Home/XP Pro as far as the drivers are concerned).

http://support.euro.dell.com/support...&os=WW1&osl=EN

I see there are two different device drivers listed in the 'Audio' category. You only need one of them -- but it must match the device you actually have.
I have no way of knowing that, but you can click the link "Help Me Choose" for guidance on this. Obviously only the correct one will get your sound working, so you could simply take a guess and if that one doesn't work, uninstall it and grab the other one. You will only get it wrong once!