Another "no sound after re-installing Windows XP" guy... PLZ HELP

[bookworm]

Originally Posted by Koveras

Oh sorry,here you go and thanks for the reply.


Field Value
Computer
User Name Joey Gollob
OS Service Pack Service Pack 2
Operating System Microsoft Windows XP Home Edition
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BLACKDRAGON (Gaming Computer)

Motherboard
System Memory 512 MB (PC2100 DDR SDRAM)
Motherboard Name Foxconn 650M02-G (3 PCI, 1 AGP, 1 CNR, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 650GX
CPU Type Intel Pentium 4, 2500 MHz (25 x 100)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
BIOS Type Award (01/09/04)

Display
Video Adapter ATI Radeon 9600 / X1050 Series (256 MB)
Video Adapter ATI Radeon 9600 / X1050 Series Secondary (256 MB)
Monitor Plug and Play Monitor [NoDB]
3D Accelerator ATI Radeon 9600 XT (RV360)

Multimedia
Audio Adapter Creative Audigy LS Audio Processor
Audio Adapter SiS 7012 Audio Device

Storage
SMART Hard Disks Status OK
Optical Drive DVDRW USB1108 USB Device (DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive SONY DVD RW DW-Q120A
IDE Controller SiS 5513 IDE UDMA Controller
Disk Drive Generic USB Storage-CFC USB Device
Disk Drive Generic USB Storage-MMC USB Device
Disk Drive Generic USB Storage-MSC USB Device
Disk Drive Generic USB Storage-SMC USB Device
Disk Drive Lexmark USB Mass Storage USB Device
Disk Drive ST3120022A (120 GB, 7200 RPM, Ultra-ATA/100)

Partitions
C: (NTFS) 114470 MB (50347 MB free)

Input
Mouse Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Keyboard Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)

Network
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.2.19)
Modem Agere Systems PCI Soft Modem

Peripherals
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB Device Lexmark 6200 Series
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support
Printer Lexmark 6200 Series
Printer Microsoft XPS Document Writer

The motherboard has onboard audio > Realtek AC'97

but the report shows a Sound Blaster Audigy LS sound card installed

Do you have 2 sets of audio plugs, on a top of tower on I/O plate ( near keyboard. mouse + other sockets

Another much lower down tower in an exspansion slot ( PCI slot ) they could be silver in colour

Hope this helps

[Koveras]

Any Ideas sound queen,I would really love to have my sound again.!!

[bookworm]

Originally Posted by Koveras

Any Ideas sound queen,I would really love to have my sound again.!!

Do you have more than 1 st of audio jacks

Cheers

[Koveras]

Well I have a set for my realtek chip and a set that plugs into my soundblaster card.I have tried plugging them into every output on both sets but nothing.I know the speakers work because I can plug my ipod into them and hear music,also I have tried plugging in a set of headphones and still get nothing.Do you think I need a BIOS update or something?

[bookworm]

Originally Posted by Koveras

Well I have a set for my realtek chip and a set that plugs into my soundblaster card.I have tried plugging them into every output on both sets but nothing.I know the speakers work because I can plug my ipod into them and hear music,also I have tried plugging in a set of headphones and still get nothing.Do you think I need a BIOS update or something?

Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device. It should show Soundblaster.

For your sound card to work, onboard needs to be disabled, I don't think you need to update the BIOS

Cheers

[Koveras]

sound playback says sound blaster audigy.

[Koveras]

To disable onboard do I go into BIOS and disable the AC97 audio or is there another way to do it without restart? Never mind I disabled in device manager but still no sound.

[bookworm]

Originally Posted by Koveras

To disable onboard do I go into BIOS and disable the AC97 audio or is there another way to do it without restart?

First get the drivers for both audio
SoundBlaste here http://uk.europe.creative.com/suppor...pe=1&x=22&y=14

try installing this driver to see if sound comes back

Realtek here http://www.realtek.com.tw/downloads/...&GetDown=false

now I'm not too sure on this, but if you go to Device Manager > Sound,video and game controllers > Realtek AC'97 and right click there is an option to Disable.

Before installing any drivers SET A SYSTEM RESTORE POINT JUST IN CASE

HOPE THIS HELPS

[Koveras]

I can't get the soundblaster to work it says setup can't detect a supported product on your system.please ensure that your product is properly installed before running this setup.

[bookworm]

Originally Posted by Koveras

I can't get the soundblaster to work it says setup can't detect a supported product on your system.please ensure that your product is properly installed before running this setup.

Go here, have a look under Sound Issues > donald92duck's post > RB Rocket has posted on how to manually install the sound driver ( in other words make Windows see it ) http://72.29.80.128/Forum/

let me know how it goes
Cheers

[Koveras]

Yeah I've tried manual install but it says that it can't find a better match than the one I have installed.I'm not sure if this is even a driver issue cause it's kind of wierd that both my realtek and my soundblaster don't work.

[bookworm]

Originally Posted by Koveras

Yeah I've tried manual install but it says that it can't find a better match than the one I have installed.I'm not sure if this is even a driver issue cause it's kind of wierd that both my realtek and my soundblaster don't work.

Check this out
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

If this doesn't correct then you will need to go into the BIOS and disable onboard.

Cheers

[Koveras]

Yeah it's on auto,I will go into BIOS and disable onboard again but I have tried this and still no sound.Do you think this could be a bad windows install because my comp only came with a windows recovery disc and not the actuall winxp cd so that's what I used to reinstall.Also someone else told me that when you reinstall windows you should only have monitor,keyboard and mouse hooked up and when I reinstalled I didn't unplug anything,so maybe this cause a problem?

[bookworm]

Originally Posted by Koveras

Yeah it's on auto,I will go into BIOS and disable onboard again but I have tried this and still no sound.Do you think this could be a bad windows install because my comp only came with a windows recovery disc and not the actuall winxp cd so that's what I used to reinstall.Also someone else told me that when you reinstall windows you should only have monitor,keyboard and mouse hooked up and when I reinstalled I didn't unplug anything,so maybe this cause a problem?

Got to sleep now, but I want you to go here to SiS and run this program, it will tell you what Chipset drivers you need from SiS http://www.sis.com/support/support_prodid.htm

you wll need to install an active X, accept the site is safe, post back what it gives.but you can safely install the drivers they recommend. But it is sure to be the BIOS SiS always do this, it happened to me.

Cheers

[Koveras]

How am I supposed to sleep when I don't have sound on my comp.lol j/k So here is what that site said:Results:

North Bridge Chipset: M650
South Bridge Chipset: 962/962L
Graphics Processing Unit: ATi


Related drivers:


Categories DensityDevice Available for Download
Graphics ATi N/A. Provided by board maker.
AGP SiS Acceleration Graphic Port
IDE SiS IDE Controller
USB USB 1.1 / USB 2.0 N/A. Provided by OS.
Audio SiS 7012 Audio Controller
LAN SiS 900 Fast Ethernet Controller

I have downloaded and installed all the drivers just in case but guess what,the only one that won't work is the audio download.lol man this comp is cursed.When I download it and unzip,then click setup.exe it starts but then an error box pops up with this -536870397 with the only option is to click ok,then it says:fail to install audio driver for winxp setup will close.It doesn't give any details or anything about what went wrong.Maybe I'm missing files from my registry or something because like I said I completely overwrote my hard drive with DBAN.By the way THANK YOU for the effort thus far!!!