Another "no sound after re-installing Windows XP" guy... PLZ HELP

dennisdgd · #31 03-05-2007, 11:00 PM

Same problem, would love some help:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Seanix MS-6524
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 10/04/2002
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.76 Gigabytes Hard Drive Free Space

ATAPI CD-RW 48X16 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400EB-00CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAAT1478565, rev 06.04G06, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 34.76 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Enduser 3/5/2007 6:54:28 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP LaserJet 2200 Series PCL on DOT4_001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
LGE L204WT [Monitor] (20.0"vis, February 2006)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x) MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 24.80.230.78 / 22
Gateway: 24.80.228.1
Dhcp Server: 64.59.144.80
Physical Address: 00:10

C

A:3E:64

Networking Dns Servers: 64.59.144.90
64.59.144.91
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)
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All required security hotfixes (using the 02/13/2007 Microsoft Security Bulletin Summary) have been installed.

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bookworm · #32 03-06-2007, 06:16 PM

Quote:

Originally Posted by Koveras

How am I supposed to sleep when I don't have sound on my comp.lol j/k So here is what that site said:Results:

North Bridge Chipset: M650
South Bridge Chipset: 962/962L
Graphics Processing Unit: ATi

Related drivers:

Categories DensityDevice Available for Download
Graphics ATi N/A. Provided by board maker.
AGP SiS Acceleration Graphic Port
IDE SiS IDE Controller
USB USB 1.1 / USB 2.0 N/A. Provided by OS.
Audio SiS 7012 Audio Controller
LAN SiS 900 Fast Ethernet Controller

I have downloaded and installed all the drivers just in case but guess what,the only one that won't work is the audio download.lol man this comp is cursed.When I download it and unzip,then click setup.exe it starts but then an error box pops up with this -536870397 with the only option is to click ok,then it says:fail to install audio driver for winxp setup will close.It doesn't give any details or anything about what went wrong.Maybe I'm missing files from my registry or something because like I said I completely overwrote my hard drive with DBAN.By the way THANK YOU for the effort thus far!!!

It probulary won't install because of the Sound card, and onboard sound is disabled.

Go to creative and get the driver from them. they have an Autoupdate facility, or just punch in the model. http://uk.europe.creative.com/support/downloads/

Hope this helps

bookworm · #33 03-06-2007, 06:27 PM

[quote=dennisdgd]Same problem, would love some help:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Seanix MS-6524
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 10/04/2002
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
34.76 Gigabytes Hard Drive Free Space

ATAPI CD-RW 48X16 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400EB-00CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAAT1478565, rev 06.04G06, SMART Status: Healthy 224 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.01 GB 34.76 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Enduser 3/5/2007 6:54:28 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account HP LaserJet 2200 Series PCL on DOT4_001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
LGE L204WT [Monitor] (20.0"vis, February 2006)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x) MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC

That bosrd has Realtek AC'97 audio go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

Koveras · #34 03-07-2007, 01:57 PM

Hey thanks for the link,everything installed successfully but sadly still no sound.I have absolutely no idea why I'm having this much trouble but unless you have any other ideas I guess it's time for the shop.

bookworm · #35 03-07-2007, 05:36 PM

Quote:

Originally Posted by Koveras

Hey thanks for the link,everything installed successfully but sadly still no sound.I have absolutely no idea why I'm having this much trouble but unless you have any other ideas I guess it's time for the shop.

Just been back to Creative, looked at the driver, it appears after driver install you have to then install the Creative Basic Audio Suite, look here it's No:8 in the list. http://uk.europe.creative.com/suppor...ype=3&x=29&y=8

Read the Show details

Don't forget the Restore Point

Cheers

Koveras · #36 03-08-2007, 04:16 PM

Yeah I downloaded that when you first sent me there but still no sound.I really appreciate you trying to figure this out but I don't think anyone can.I've been talking to different smart people like you for like 4months now and no one can find a solution.I think I just need to reinstall windows again or just bite the bullet and take it in to get fixed.

Kefo · #37 03-08-2007, 04:19 PM

Hey I've had this this problem for months; the whole missing multimedia audio controller and no sound and all that jazz. I would love some help, but how do I get a list of my pc's statistics?
Thanks,

Hans

bookworm · #38 03-09-2007, 05:57 PM

Quote:

Originally Posted by Koveras

Yeah I downloaded that when you first sent me there but still no sound.I really appreciate you trying to figure this out but I don't think anyone can.I've been talking to different smart people like you for like 4months now and no one can find a solution.I think I just need to reinstall windows again or just bite the bullet and take it in to get fixed.

Take a llok at this from Annouances.org a reliable site. Look at the update option for Win XP, if you are thinking of reinstalling XP then look at a repair Install, no data lost
Found this at Annoyances.org
Here is the REAL answer!! =)
Tuesday, August 12, 2003 at 9:03 pm
Posted by Snipe (1 messages posted)

I found this instructions when looking for an answer to this exact same problem, I followed the directions and wala! I now can see my sound card inthe greyed out areas again! Try it out fellas! Carl's solution worked like a charm for me, once I actually read it carefully enough to understand what was going on. It's truly a stroke of genius, and I strongly suggest you try his process before you go reinstalling your entire operating system. To recap in detail (for Windows XP; YMMV): 1. From Device Manager (be sure to select View/Show hidden devices), find the 'ISAPNP Read Data Port' device from the System Devices list. (Of note: once I successfully repaired this problem, this device no longer appears.) 2. Right click the ISAPNP device, and select "Update Driver" 3. Select "Install from a list or specific location" 4. Select "Don't search. I will choose the driver to install." 5. The step I left out on prior trials: UNSELECT "Show Compatible Hardware" 6. Be sure that "(Standard System Devices)" is selected under Manufacturer. 7. Under Model, scroll down until you see "Plug and Play Software Device Enumerator". Select this item, and select "Next>". 8. You will receive some frightening error message that you should probably disregard. 9. Complete the installation of the driver. You will see your device list magically change before your eyes. The other PNP devices will mysteriously become enabled and active. If not, restart. Thank you for posting this solution; it has saved endless hours of reinstallation, and perhaps a marriage as well.

On Monday, August 11, 2003 at 5:26 am, Harker wrote:
>
>Afraid reinstalling drivers did not work for me either! This is what did it for me:
>
>Inserted windows XP cd Original and installed using the Update option (This mantains
>all documents, settings and installed applications). After the installation the sound
>was back on.

Repair install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Hope this helps

kie · #39 05-30-2008, 04:32 AM

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) PACKARD BELL BV IMEDIA J2411 PB80X01101
System Serial Number: 100475900376
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Packard Bell BV PT890-8237A
Serial Number: ULNN72901915
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD PBSANFMB.0700 07/05/2007
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
14.97 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H40N [CD-ROM drive]

Canon MP460Storage USB Device [Hard drive] -- drive 1
Generic USB CF Reader USB Device [Hard drive] -- drive 3
Generic USB MS Reader USB Device [Hard drive] -- drive 5
Generic USB SD Reader USB Device [Hard drive] -- drive 2
Generic USB SM Reader USB Device [Hard drive] -- drive 4
Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.97 GB 475 MB free
f: (NTFS on drive 0) 18.88 GB 1.93 GB free
g: (NTFS on drive 0) 42.10 GB 12.57 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 04/04/2008 12:25:43 (admin)
BANNED 29/05/2008 18:18:35 (admin)
Guest 12/02/2007 19:38:34
kieron 30/05/2008 00:48:21 (admin)
simone 08/03/2008 09:51:01
local system accounts
ASPNET never
HelpAssistant never
Liam 10/05/2008 06:28:29 (admin)
SUPPORT_388945a0 never

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Canon MP460 Printer on USB002
Controllers Display
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Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
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DIX X19W [Monitor] (18.6"vis, s/n 001042, August 2007)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Microsoft LifeCam VX-6000.
Realtek High Definition Audio
Communications Other Devices

1394 Net Adapter
BT Voyager 105 ADSL Modem
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:1C:25:23:FD:B7

Networking Dns Servers: 194.74.65.69
62.6.40.178
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Canon MP460
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Xerox Network Scanners
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USB Composite Device (2x)
USB Mass Storage Device (2x)
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Virus Definitions Version 29/05/2008 Rev 49
Last Disk Scan on 04 April 2008 12:13:51
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/13/2008 Microsoft Security Bulletin Summary) have been installed.

i have downloaded drivers and now have realtek hd audio manager software and the realtek is on my device manager but the sound is still grayed out...help anyone