NO Sound and no sound card help please

[trainspotter375]

Hi All,
Can anybody help, my mate has no sound on his computer, there is no sound card fitted so he must use the on board sound, i took a look at the bios settings but could not find anything about onboard sounds.

i have encluded some settings here about his computer, can anyone see how we can fix the problems please, perhaps tell me where to download any sound drivers, help us please....thanx


System Information report written at: 02/06/07 16:14:48
System Name:
[System Summary]

Item Value
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer DIXONSXP
System Model MS-7060
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3006 Mhz
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3006 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 04/08/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name
Time Zone GMT Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 46.56 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.09 GB
Page File C:\pagefile.sys

[Vish_555]

Coudl you specify a bit more please?
Go to device manger (Right click my computer > Manage > Device Manager and then check in sound devices whether anything is listed or whether there are any yellow icons (?) .

[trainspotter375]

hi vish 555,
there is no sound card, it must be using on board sound, and there is a yellow exclamation mark in the device manager, when u click on sound devices the boxes are greyed out....

[bookworm]

Originally Posted by trainspotter375

Hi All,
Can anybody help, my mate has no sound on his computer, there is no sound card fitted so he must use the on board sound, i took a look at the bios settings but could not find anything about onboard sounds.

i have encluded some settings here about his computer, can anyone see how we can fix the problems please, perhaps tell me where to download any sound drivers, help us please....thanx


System Information report written at: 02/06/07 16:14:48
System Name:
[System Summary]

Item Value
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer DIXONSXP
System Model MS-7060
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3006 Mhz
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3006 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 04/08/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name
Time Zone GMT Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 46.56 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.09 GB
Page File C:\pagefile.sys

Couple of things to check first

Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device. Should be Realtek AC'97


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.



The MSI MS-7060 motherboard has Realtek ALC655 audio, go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) sve to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps