I hate "upgrades". They often cuase trouble.
First let's see if we can clear out any dead wood and generally make sure your computer is not infected with malware.
You should print these intructions out to help you follow them.
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Download Ewido/AVG Anti Spyware from here ….
http://www.ewido.net/en/
It has a fully working 30 day trial period.
Install it and update it to the latest definitions.
Next download
SDFix.zip from here …..
http://downloads.andymanchesta.com/R...ools/SDFix.zip
………..save it to your desktop.
Do
NOT use these programs yet.
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Now boot to safe mode. Here’s a “how to” if you’re not sure ..
http://service1.symantec.com/SUPPORT...01052409420406
When in safe mode run a full system scan with AVGAS and let it fix what it wants to.
REMEMBER TO SAVE THE SCAN REPORT and also remember
where you saved it.
[FOOTNOTE > this is a good program to use as an “on demand” scanner even after the trial period is over. Keep it updated and use it to scan your computer from time to time].
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Still in safe mode right click on the
SDFix.zip folder and choose Extract All.
Open the extracted folder normally - C:\SDFix and double-click on
RunThis.bat to start the script.
Type
Y to begin the script. It will remove any Trojan Services foound then make some repairs to the registry and prompt you to press any key to reboot. When you hit any key your computer will reboot. Your system will take longer than normal to restart as the fixtool will be running and removing files.
When your desktop loads the utility will complete the removal and display Finished.
Press any key again to end the script and load your desktop icons.
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Reboot back to normal mode.
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Download a self-extracting copy of
HijackThis from here …….
http://downloads.malwareremoval.com/hijackthis_sfx.exe
Save it to your Desktop.
Double-click on the file hijackthis_sfx.exe file and it will self-extract into its own folder ……
C:\Program Files\HijackThis
Go to this folder and run the hijackthis.exe file.
From the menu click on "Do a system scan and save a logfile".
Copy and paste both the HJT logfile to this thread.
Please also tell how your computer is operating now.
OJ