No Sound After Repairing/Reinstalling XP

bookworm · #16 03-06-2007, 06:41 PM

Quote:

Originally Posted by zenmoonstar

Thanks once again Barbara. You are - as we used to say - 'a sharp cookie.' LOL

I downloaded the network driver from your link - it went smoothly.
Uninstalled the Audio Controller and now there are no more yellow question marks in Device Manager.

I feel like everything is working as it should.
God bless you and take care.

~z

Only too glad to help,

zenmoonstar · #17 03-18-2007, 09:06 AM

Just as Occam's Razor says - "All things being equal, the simplest solution tends to be the best one." For me, it was installing the proper (Dell) chipset driver and then reinstalling the soundblaster software. The order is important...so if you've tried everything, go back and reread the last few posts in this thread. And don't give up...having your sound back is worth the effort! Good luck (and if you follow bookworm's advice - it will be good!)

~z

kawfeetalk · #18 10-27-2007, 04:30 PM

real briefly, i have no audio since reformatting my windows XP.
i get all sorts of messages saying no audio device -no output devices. tried searching for the driver that i belive might be missing by goin to realtek and got the miserable blue screen twice as it was downloading. sooooo. here is a copy and paste of my Belarc analysis.
(had to delete a huge portion of bottom anaylis becasue too many characters)
thanks so much

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: D94CX41 (support for this PC)
Chassis Serial Number: D94CX41
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374043D0675.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.95 Gigabytes Usable Hard Drive Capacity
21.89 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148A
SONY CD-RW CRX216E [CD-ROM drive]

WDC WD400BB-75FJA1 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WCAJC1469719, rev 14.03G14, SMART Status: Healthy 1150 Megabytes Installed Memory

Slot 'DIMM_1' has 128 MB
Slot 'DIMM_2' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 39.95 GB 21.89 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 10/27/2007 4:34:57 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp psc 1310 series on USB001
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
AOC G19LWk [Monitor] (19.1"vis, s/n 93169CA001517, September 2006)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0D:56:EF:2A:AB

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
PS/2 Keyboard
Logitech HID-compliant Cordless Mouse
USB Composite Device
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 14.20
Virus Definitions Version 10/27/2007 Rev 7
Last Disk Scan on Monday, October 22, 2007 8:37:29 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
CAPICOM
no verification data KB931906 on 9/24/2007 (details...)
Internet Explorer 6
SP1
passed verification KB918439-IE6SP1-20060530.145346 on 8/28/2007 (details...)
passed verification KB918899-IE6SP1-20060725.123917 on 8/28/2007 (details...)
passed verification KB925486-IE6SP1-20060918.120000 on 8/28/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Office Home and Student 2007
no verification data KB932080 on 9/24/2007 (details...)
no verification data KB934062 on 9/24/2007 (details...)
no verification data KB934173 on 9/24/2007 (details...)
no verification data KB934391 on 9/24/2007 (details...)
no verification data KB934393 on 9/24/2007 (details...)
no verification data KB936509 on 9/24/2007 (details...)
no verification data KB936514 on 9/24/2007 (details...)
no verification data KB936960 on 9/24/2007 (details...)
Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 8/28/2007 (details...)
WGA
SP0
passed verification KB892130 on 10/27/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 9/10/2007 (details...)
Windows Media Player 8
no verification data KB917734_WMP8 (details...)
SP0
passed verification KB917734_WMP8 on 8/28/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 9/10/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 8/28/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB904706 on 8/28/2007 (details...)
passed verification KB923689 on 9/10/2007 (details...)
SP2

bookworm · #19 10-29-2007, 05:56 PM

Quote:

Originally Posted by kawfeetalk

real briefly, i have no audio since reformatting my windows XP.
i get all sorts of messages saying no audio device -no output devices. tried searching for the driver that i belive might be missing by goin to realtek and got the miserable blue screen twice as it was downloading. sooooo. here is a copy and paste of my Belarc analysis.
(had to delete a huge portion of bottom anaylis becasue too many characters)
thanks so much

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Computer Corporation Dimension 2400
System Service Tag: D94CX41 (support for this PC)
Chassis Serial Number: D94CX41
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2425 A01
Serial Number: ..CN1374043D0675.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
39.95 Gigabytes Usable Hard Drive Capacity
21.89 Gigabytes Hard Drive Free Space

SAMSUNG CD-ROM SC-148A
SONY CD-RW CRX216E [CD-ROM drive]

WDC WD400BB-75FJA1 [Hard drive] (40.00 GB) -- drive 0, s/n WD-WCAJC1469719, rev 14.03G14, SMART Status: Healthy 1150 Megabytes Installed Memory

Slot 'DIMM_1' has 128 MB
Slot 'DIMM_2' has 1024 MB
Local Drive Volumes

c: (NTFS on drive 0) 39.95 GB 21.89 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 10/27/2007 4:34:57 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp psc 1310 series on USB001
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
AOC G19LWk [Monitor] (19.1"vis, s/n 93169CA001517, September 2006)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0D:56:EF:2A:AB

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
PS/2 Keyboard
Logitech HID-compliant Cordless Mouse
USB Composite Device
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 14.20
Virus Definitions Version 10/27/2007 Rev 7
Last Disk Scan on Monday, October 22, 2007 8:37:29 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
CAPICOM
no verification data KB931906 on 9/24/2007 (details...)
Internet Explorer 6
SP1
passed verification KB918439-IE6SP1-20060530.145346 on 8/28/2007 (details...)
passed verification KB918899-IE6SP1-20060725.123917 on 8/28/2007 (details...)
passed verification KB925486-IE6SP1-20060918.120000 on 8/28/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Office Home and Student 2007
no verification data KB932080 on 9/24/2007 (details...)
no verification data KB934062 on 9/24/2007 (details...)
no verification data KB934173 on 9/24/2007 (details...)
no verification data KB934391 on 9/24/2007 (details...)
no verification data KB934393 on 9/24/2007 (details...)
no verification data KB936509 on 9/24/2007 (details...)
no verification data KB936514 on 9/24/2007 (details...)
no verification data KB936960 on 9/24/2007 (details...)
Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 8/28/2007 (details...)
WGA
SP0
passed verification KB892130 on 10/27/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 9/10/2007 (details...)
Windows Media Player 8
no verification data KB917734_WMP8 (details...)
SP0
passed verification KB917734_WMP8 on 8/28/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 9/10/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 8/28/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB904706 on 8/28/2007 (details...)
passed verification KB923689 on 9/10/2007 (details...)
SP2

Link to your Dell drivers http://support.euro.dell.com/support...atid =&impid=

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

I/O plate - audio ADI 198x
Expansion slot - one of the 2 Soundblaster drivers

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions