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bookworm i need help please!!!

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  #1  
Old 03-05-2007, 03:18 PM
ECWMikey Offline
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Join Date: Mar 2007
Posts: 4
bookworm i need help please!!!

Someone Help ME!!!!

I had to reinstall my Opersating System and now my sound is gone. Computer says all drivers are installed and working but i cant find my sound card to determine if they are the right drivers or not. Plese help I'm computer illiterate for the most part and here is the info i got from the Belarc program

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Inc. Precision WorkStation 380
System Service Tag: 5LJZ391 (support for this PC)
Chassis Serial Number: 5LJZ391
Enclosure Type: Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0G9322
Serial Number: ..CN7082159TI043.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A04 10/28/2005
Drives Memory Modules c,d
79.99 Gigabytes Usable Hard Drive Capacity
68.83 Gigabytes Hard Drive Free Space

TSSTcorp CD-ROM TS-H192C

WDC WD800GD-75FLC3 [Hard drive] (80.00 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB (serial number F2088295)
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 256 MB (serial number F20880CE)
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.99 GB 68.83 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
admin 3/4/2007 8:51:15 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Brother HL-5140 series on USB002
CAPTURE FAX BVRP on NUL:
E-8000 PS US on \\wfsc-sfs001.admain.whitsons.com\Savin E-8000 Color PS
HP DesignJet 800PS3 24 on \\wfsc-sfs001.admain.whitsons.com\HP DesignJet 800PS3 24
Lexmark 3100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
RICOH Aficio 1060 PCL 5e on \\wfsc-sfs001.admain.whitsons.com\Savin 8055 B&W PS

Controllers Display
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GR/GH SATA AHCI Controller
Primary IDE Channel [Controller] NVIDIA Quadro NVS 285 [Display adapter]
CGC 1996F [Monitor] (16.0"vis, s/n 0504460520058, January 2005)
Bus Adapters Multimedia
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC None detected
Communications Other Devices

Broadcom NetXtreme 57xx Gigabit Controller
primary Auto IP Address: 24.115.140.151 / 20
Gateway: 24.115.128.1
Dhcp Server: 216.144.187.102
Physical Address: 00:12:3F:7B:8A:5E

Networking Dns Servers: 216.144.187.101
204.186.0.203
207.44.0.1
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Printing Support
USB Root Hub (5x)





I would really appreciate Anyones help.
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  #2  
Old 03-05-2007, 04:19 PM
Disk_Contented's Avatar
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Posts: 1,625
It seems your audio driver is missing. This is what you are looking for:
http://support.euro.dell.com/support...&fileid=134311
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  #3  
Old 03-05-2007, 06:04 PM
ECWMikey Offline
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Join Date: Mar 2007
Posts: 4
Disk,

I tried downloading and installing the file you told me too but when i install it i get the follwing warning

This System does not support the driver you are trying to install.

Im about to just give up.
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  #4  
Old 03-05-2007, 06:23 PM
bookworm's Avatar
bookworm Offline
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Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by ECWMikey
Disk,

I tried downloading and installing the file you told me too but when i install it i get the follwing warning

This System does not support the driver you are trying to install.

Im about to just give up.

This is the link to your Dell drivers http://support.euro.dell.com/support...os=WW1&osl=EN#

this is the SigmaTel for Win XP audio

now it also has a Sound card driver the Creative

If you have 2 seperate sets of audio plugs, one near top of tower and 1 much lower down, then you have a sound card. So install Creative

One set only at top of tower then it's onboard SigmaTEL

The previous driver would not work it was for Linux OS not Win XP

if the driver will not install or is not recognised, then install the Intel Chipset Software Installation Utility and RESTART your comp, then install audio again

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE.

Hope this helps
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