Sound Problem

[daisyduck]

A few weeks ago I started using skpye and installed a webcam and microphone whiched worked perfectly until a few days ago - now I have no sound or sound recording capabilities and the webcam will no longer work. I have tried to reinstall the hardware and recieve the following error message:

"An error occurred during the installation of this device.

The I/0 operation has been aborted because of either a thread exit or an application request."

When I go into audio in control panel all of the options are ghosted out.

When I go into device manager the hardware which has failed to install properly has yellow exclamation marks on them.


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.45 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 8IEX 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/01/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
68.11 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-52MAX [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5774527, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 68.11 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
23/03/2007 6:13:44 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon Bubble-Jet BJC-210SP on LPT1:
HP DeskJet 710C on LPT1:
HP DeskJet 890C on LPT1:
HP DeskJet 930C/932C/935C on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 Ti 4800 SE (Microsoft Corporation) [Display adapter]
CMO CMC 17 [Monitor] (17.1"vis, September 2005)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Standard Game Port
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 58.106.36.145 / 32
Gateway: 58.106.36.145
Dhcp Server: 10.1.1.1
Physical Address: 00:20:ED:31:77:96

Networking Dns Servers: 203.2.75.132
198.142.0.51
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Toshiba SPS Driver
USB Root Hub (4x)


Can anyone help??

[bookworm]

Originally Posted by daisyduck

A few weeks ago I started using skpye and installed a webcam and microphone whiched worked perfectly until a few days ago - now I have no sound or sound recording capabilities and the webcam will no longer work. I have tried to reinstall the hardware and recieve the following error message:

"An error occurred during the installation of this device.

The I/0 operation has been aborted because of either a thread exit or an application request."

When I go into audio in control panel all of the options are ghosted out.

When I go into device manager the hardware which has failed to install properly has yellow exclamation marks on them.


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.45 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 8IEX 1.x
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/01/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
68.11 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-52MAX [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00CAA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMA8E5774527, rev 17.07W17, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 68.11 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
23/03/2007 6:13:44 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon Bubble-Jet BJC-210SP on LPT1:
HP DeskJet 710C on LPT1:
HP DeskJet 890C on LPT1:
HP DeskJet 930C/932C/935C on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 Ti 4800 SE (Microsoft Corporation) [Display adapter]
CMO CMC 17 [Monitor] (17.1"vis, September 2005)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Standard Game Port
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 58.106.36.145 / 32
Gateway: 58.106.36.145
Dhcp Server: 10.1.1.1
Physical Address: 00:20:ED:31:77:96

Networking Dns Servers: 203.2.75.132
198.142.0.51
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Toshiba SPS Driver
USB Root Hub (4x)


Can anyone help??

What make and model is your comp, if not sure get Everest, need to check the Chipset, 2 boards showing at Gigabyte, but different audio drivers. What devices have the yellow flags next to them
http://www.softpedia.com/get/System/...-Edition.shtml

Cheers

[daisyduck]

Thank you so much for assisting me with this issue!!

The problem devices are as below:

ATAPI-CD Rom-DRIVE-52MAX
MULTIMEDIA AUDIO CONTROLLER
UNKNOWN DEVICE (maybe MPU-401 Compatible MIDI Device??)

I can't download everest for some reason - invalid archive?

[bookworm]

Originally Posted by daisyduck

Thank you so much for assisting me with this issue!!

The problem devices are as below:

ATAPI-CD Rom-DRIVE-52MAX
MULTIMEDIA AUDIO CONTROLLER
UNKNOWN DEVICE (maybe MPU-401 Compatible MIDI Device??)

I can't download everest for some reason - invalid archive?

Without Everest this is a bit of a shot in the dark, this is the Gigabyte GA-8IEX motherboard audio driver
http://tw.giga-byte.com/Support/Moth...ctName=GA-8IEX

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[daisyduck]

I have downloaded from the above site, not sure what to do now?

[daisyduck]

I have downloaded everest, not sure what to do with that??

[bookworm]

Originally Posted by daisyduck

I have downloaded everest, not sure what to do with that??

Install Everest - double click to open - in left hand pane expand My Computer/Summary - highlight text - right click - select copy - login ST&T and when replying to post right click - select paste

Hope this helps

[daisyduck]

I apologise for my lack of computer knowledge and appreciate your help, i have everesthome in a zip file, how do i install?

[bookworm]

Originally Posted by daisyduck

I apologise for my lack of computer knowledge and appreciate your help, i have everesthome in a zip file, how do i install?

Do this
Then what I do is create a folder for what you are downloading.

Example: Everest
then downloads the zipped file to that folder.

Then download and install winzip.
Go to the folder and right click and click winzip extract to here.

That will make automatically make a folder and unzip the files to it. make a note of where the folder is.

When unzipped a Green circle with an i in, double click and Everest will open.

Hope this helps

[daisyduck]

Everest report below.

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer
Generator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2007-03-27
Time 12:23


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name

Motherboard:
CPU Type Intel Pentium 4, 2433 MHz (18 x 135)
Motherboard Name Gigabyte GA-8IEX (6 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset Intel Brookdale i845E
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award Modular (11/01/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 Ti 4800 SE (Microsoft Corporation) (128 MB)
3D Accelerator nVIDIA GeForce4 Ti 4800 SE
Monitor Plug and Play Monitor [NoDB] (0)

Multimedia:
Audio Adapter Creative SB PCI128 (Ensoniq ES5880) Sound Card

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-00CAA1 (74 GB, IDE)
Optical Drive ATAPI-CD ROM-DRIVE-52MAX (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (64869 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (58.106.36.145)

Peripherals:
Printer Canon Bubble-Jet BJC-210SP
Printer HP DeskJet 710C
Printer HP DeskJet 890C
Printer HP DeskJet 930C/932C/935C
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]

[bookworm]

Originally Posted by daisyduck

Everest report below.

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer
Generator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2007-03-27
Time 12:23


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name
User Name

Motherboard:
CPU Type Intel Pentium 4, 2433 MHz (18 x 135)
Motherboard Name Gigabyte GA-8IEX (6 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset Intel Brookdale i845E
System Memory 512 MB (PC2100 DDR SDRAM)
BIOS Type Award Modular (11/01/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 Ti 4800 SE (Microsoft Corporation) (128 MB)
3D Accelerator nVIDIA GeForce4 Ti 4800 SE
Monitor Plug and Play Monitor [NoDB] (0)

Multimedia:
Audio Adapter Creative SB PCI128 (Ensoniq ES5880) Sound Card

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD800BB-00CAA1 (74 GB, IDE)
Optical Drive ATAPI-CD ROM-DRIVE-52MAX (52x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 76308 MB (64869 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (58.106.36.145)

Peripherals:
Printer Canon Bubble-Jet BJC-210SP
Printer HP DeskJet 710C
Printer HP DeskJet 890C
Printer HP DeskJet 930C/932C/935C
Printer Microsoft Office Document Image Writer
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]

This is the link to your motherboard drivers, audio is CT5880
http://tw.giga-byte.com/Support/Moth...ProductID=1431

it's an exe. file, download. save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

[daisyduck]

Hi Barbara,

sorry have not replied to your advice. My computer would not boot up at all last tuesday and i had to take it to be repaired. It involved reformating etc etc, but seems to be working ok now. Only got it back today and wanted to say thanks for your help.