Windows Update Page doesn't Load, it's blank.

mikehartl · #1 04-21-2003, 12:24 PM

I have a problem with Windows Update:

When I try to use Windows Update, this is all I get. It just doesn't load. When I first installed Windows XP, Windows Update worked just fine, but all of a sudden, thats all I get. Do you guys know what might be causing this?

My Specs:
Windows XP PRO
Athlon XP 1800
GeForce 4 TI4200 (128MB)
512MB PC2700 RAM
Abit KX7-333 Motherboard
Direct X 9

Hopefully I will get some help this time. On my last post with this topic, someone replied and said that I should follow the fix on this website: http://support.microsoft.com/?kbid=193701 but when I tried to attempt this fix:

1.Install a new Scripting Engine
Go to http://www.microsoft.com/msdownload/...scripting.asp.
Click the "x86" link located to the right of your language of Internet Explorer
At the bottom of the page, download the file for your Operating System.
Select the "Run this program from its current location" option to download and install the update.
After the installation is complete, restart your computer to go back to the Windows Update Site (http://windowsupdate.microsoft.com).

...and when I tried to download hte new scripting engine, I get this on the next web browser page: "Sorry, there is no Microsoft.com web page matching your request."

What should I do? Is there another place on the support site to get this same file? I have no clue what I'm looking for.

mikehartl · #2 04-22-2003, 02:47 PM

This is the same thing that happened last time, no one replied. Someone please help me, I need to fix this!

swoolgrove · #3 04-22-2003, 03:07 PM

Hi Mikartl1, try this it might work for you
Start>>Programs>>Accessories>>
command prompt>>(type)ipconfig/flushdns
and return. You should then see
"sucessfully flushed the DNS resolver cache".
Then try the MS page.

Good luck

Steve

mikehartl · #4 04-22-2003, 04:07 PM

Nope, it didn't work. Do you guys have any other suggestions?

swoolgrove · #5 04-22-2003, 05:44 PM

Hi mikart1, this link doesn't fix your problem but at least you can get the updates (hopefuly, fingers crossed)

http://www.techspot.com/tweaks/updates/#WindowsXP

That link you have to Microsoft 193701 does not apply to Windows XP, it was for ME and 98.

Steve

Daeymon · #6 04-22-2003, 08:00 PM

Perhaps you have disabled your updates.
START, RUN, Type services.msc

Look for windows updates, make sure they are manual or automatic, and started.

Other than that try clearing your browser cache.

Start, Settings, Control Panel, Internet options

delete cookies, and delete temporary internet files, also clear your history.

mikehartl · #7 04-23-2003, 12:18 PM

Nope, none of those fixes worked. Does anyone have any suggestions?

vellox · #8 04-25-2003, 03:27 AM

I was having this problem for about 3 months before finally finding a fix on the official Microsoft usenet forums. I hope this fix works for you.

Go to Tools>Internet Options>Languages>
It should be empty, if so, add any language (preferably the one you speak

) and click OK. Close IE and try Windows Update, it should work now.

mikehartl · #9 04-26-2003, 11:43 AM

No, this didn't work either. I notice this has been happening on other computers as well, including my father's. It's not just that Windows Update doesn't load, but also some links won't work, and some pages won't load completely. Also, when I try to post things on other forums it sometimes won't work. I could type everything in, but when I hit the "Post" button, it just won't do anything.

Can no one help me?
-Mike

ESALADUANE · #10 04-27-2003, 05:59 PM

I don't have an answer, but I notice that Micosoft has now created a Troubleshooter page for Windows Update issues.

http://v4.windowsupdate.microsoft.com/troubleshoot/

JFutter · #11 07-27-2003, 10:44 PM

Had the same issue ... along with empty search page, no users at Control Panel / Users, etc.

We downloaded the Windows Script 5.6 from:
http://www.microsoft.com/downloads/d...DisplayLang=en

(If the link doesn't work, search Microsoft for Windows Script, choose XP or 98)

Ran the downloaded scripten.exe file, rebooted for good luck, and everything worked again.

FWIW, this also fixed an "AOL Companion program" error that had been outstanding as well ...

Thirteen · #12 01-22-2006, 10:29 PM

I have had the same problem. Question have you run anything by Merijn named "Bugoff"?

It allows you to disable certain things in the system that are considered vunerablities that are not fixed by MS as of the writing of the program. Now this program I downloaded on Jan 20th. And having success with the rest of the programs written by this person (hijackthis, etc.) I ran and applied all the fixes this program did.

Well, I just re enabled the things it disabled and windowsupdate.microsoft.com now redirects to the correct place. If you have run bug off and disabled some or all the settings, re-enable them.

This should fix your problem.

Sorry just noticed my reply is to a 2.5 year old post.

(If your still having the trouble I'd be shocked)

pathensley · #13 02-02-2006, 10:06 PM

I had several symptoms: blank page on windows update, couldn't start system restore, web pages weren't displaying properly (some were ok), many applications weren't working right - all after my McAfee Enterprise uninstall hung & I had to shut down. After the reboot, it appeared that the virus app was gone, but then nothing worked.

Turns out a bunch of stuff was unregistered. Here's what worked for me:
regsvr32 jscript
regsvr32 vbscript
regsvr32 /i mshtml

I spent the better part of a day trying to figure this out, so I hope someone else finds it helpful. Thanks!

DangerousNapkin · #14 07-11-2006, 03:48 AM

Thankyou pathensley, putting those into the command prompt worked for me!

m_riggs_darling · #15 07-20-2006, 05:47 PM

I was about to throw my computer out because it would not let me onto the Windows Update page, would not let me start system restore, so on and so on. I just wanted to say thanks because it is working now after I used the command prompt to register. I had searched all over the internet and finally discovered your post. Thanks again!

__________________________________________________ ____________

I had several symptoms: blank page on windows update, couldn't start system restore, web pages weren't displaying properly (some were ok), many applications weren't working right - all after my McAfee Enterprise uninstall hung & I had to shut down. After the reboot, it appeared that the virus app was gone, but then nothing worked.

Turns out a bunch of stuff was unregistered. Here's what worked for me:
regsvr32 jscript
regsvr32 vbscript
regsvr32 /i mshtml

I spent the better part of a day trying to figure this out, so I hope someone else finds it helpful. Thanks![/quote]