When you boot up the PC, if it hasn't been upgraded to SP2, it will tell you what version of XP you have at the startup screen.
If you have XP Pro on your computer, at the log in screen type
ctrl-alt-delete twice. In the user account type administrator, leave the password blank and press enter. You likely didn't create a password for this hidden account during setup and if the computer was purchased with XP pre-installed it doesn't likely have one either. (ENSURE THAT YOU ARE LOGGING ONTO THE COMPUTER AND NOT THE DOMAIN)
If you have Home, boot into Safe Mode (F8 after the post test and before
Windows starts. Once Windows starts loading, you've missed it and will have to try again). You'll have an option to log on as Administrator. Again, the same procedure, you'll be asked to log in to get into safe mode, type administrator, leave the password blank and press enter.
This will get you in. Then go to Control Panel, user accounts, select the
specific user and select change password. Once you've changed the password it would be advisable to create a Password Reset Disk by clicking "Prevent a Forgotten Password" link in the left pane.
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DaveC2003
Microsoft Certified Professional (MCP)
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Technology Specialist (MCTS)
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