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Problem with Video and Audio Drivers after Reformatting - No Sound and Graphics

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  #16  
Old 06-19-2007, 01:18 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by D3an
I have the same problem the same as avrils, no sound i just reformated my pc , please help me i dont know what do to. thanks in advance

Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #17  
Old 06-19-2007, 01:55 PM
lrayman Offline
Registered User
 
Join Date: Jun 2007
Posts: 9
Barbara-
Me too, me too!!! How many of us try to let plug and play install drivers, and only get the "new improved" non working ones?!?

Anyway, thanks for the tip on Belarc, or I wouldn't know how to send this info, hope this is what you need. By the way, besides no audio, I also get the yellow question mark and exclamation on my video vontroller (VGA compatible) and cannot sync my Zire 72 Palm, so there's another yellow exclamation! Any thoughts?

Barbara, thanks, for just being there, to help all of us out, it's VERY much appreciated!!!!


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/16/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
74.72 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC USB Storage-CFC USB Device [Hard drive] -- drive 1
IC USB Storage-MMC USB Device [Hard drive] -- drive 3
IC USB Storage-MSC USB Device [Hard drive] -- drive 4
IC USB Storage-SMC USB Device [Hard drive] -- drive 2
MAXTOR STM3160812A [Hard drive] (160.04 GB) -- drive 0, s/n 9LS2SDFJ, rev 3.AAJ, SMART Status: Healthy 1536 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 78.64 GB 16.21 GB free
d: (NTFS on drive 0) 81.40 GB 58.52 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/10/2007 2:35:49 PM (admin)
Leslie 6/19/2007 10:54:45 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP DeskJet 630C Series on USB002
Samsung ML-2010 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (5x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0A:E6:F5:A1:1C

Networking Dns Server: 192.168.1.1
Hewlett-Packard ScanJet 5300C/5370C
PS/2 Keyboard
Logitech USB Marble Mouse
Palm Handheld
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.00
Virus Definitions Version 8/29/2002 Rev 3
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/16/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
74.72 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC USB Storage-CFC USB Device [Hard drive] -- drive 1
IC USB Storage-MMC USB Device [Hard drive] -- drive 3
IC USB Storage-MSC USB Device [Hard drive] -- drive 4
IC USB Storage-SMC USB Device [Hard drive] -- drive 2
MAXTOR STM3160812A [Hard drive] (160.04 GB) -- drive 0, s/n 9LS2SDFJ, rev 3.AAJ, SMART Status: Healthy 1536 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 78.64 GB 16.21 GB free
d: (NTFS on drive 0) 81.40 GB 58.52 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/10/2007 2:35:49 PM (admin)
Leslie 6/19/2007 10:54:45 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP DeskJet 630C Series on USB002
Samsung ML-2010 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (5x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0A:E6:F5:A1:1C

Networking Dns Server: 192.168.1.1
Hewlett-Packard ScanJet 5300C/5370C
PS/2 Keyboard
Logitech USB Marble Mouse
Palm Handheld
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.00
Virus Definitions Version 8/29/2002 Rev 3
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]
Reply With Quote

  #18  
Old 06-19-2007, 06:13 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by lrayman
Barbara-
Me too, me too!!! How many of us try to let plug and play install drivers, and only get the "new improved" non working ones?!?

Anyway, thanks for the tip on Belarc, or I wouldn't know how to send this info, hope this is what you need. By the way, besides no audio, I also get the yellow question mark and exclamation on my video vontroller (VGA compatible) and cannot sync my Zire 72 Palm, so there's another yellow exclamation! Any thoughts?

Barbara, thanks, for just being there, to help all of us out, it's VERY much appreciated!!!!


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/16/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
74.72 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC USB Storage-CFC USB Device [Hard drive] -- drive 1
IC USB Storage-MMC USB Device [Hard drive] -- drive 3
IC USB Storage-MSC USB Device [Hard drive] -- drive 4
IC USB Storage-SMC USB Device [Hard drive] -- drive 2
MAXTOR STM3160812A [Hard drive] (160.04 GB) -- drive 0, s/n 9LS2SDFJ, rev 3.AAJ, SMART Status: Healthy 1536 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 78.64 GB 16.21 GB free
d: (NTFS on drive 0) 81.40 GB 58.52 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/10/2007 2:35:49 PM (admin)
Leslie 6/19/2007 10:54:45 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP DeskJet 630C Series on USB002
Samsung ML-2010 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (5x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0A:E6:F5:A1:1C

Networking Dns Server: 192.168.1.1
Hewlett-Packard ScanJet 5300C/5370C
PS/2 Keyboard
Logitech USB Marble Mouse
Palm Handheld
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.00
Virus Definitions Version 8/29/2002 Rev 3
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. KT400-8235
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: KT400-8235
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/16/2003
Drives Memory Modules c,d
160.04 Gigabytes Usable Hard Drive Capacity
74.72 Gigabytes Hard Drive Free Space

LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC USB Storage-CFC USB Device [Hard drive] -- drive 1
IC USB Storage-MMC USB Device [Hard drive] -- drive 3
IC USB Storage-MSC USB Device [Hard drive] -- drive 4
IC USB Storage-SMC USB Device [Hard drive] -- drive 2
MAXTOR STM3160812A [Hard drive] (160.04 GB) -- drive 0, s/n 9LS2SDFJ, rev 3.AAJ, SMART Status: Healthy 1536 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 78.64 GB 16.21 GB free
d: (NTFS on drive 0) 81.40 GB 58.52 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/10/2007 2:35:49 PM (admin)
Leslie 6/19/2007 10:54:45 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP DeskJet 630C Series on USB002
Samsung ML-2010 Series on USB001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 None detected
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (5x) Multimedia Audio Controller
Communications Other Devices

VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0A:E6:F5:A1:1C

Networking Dns Server: 192.168.1.1
Hewlett-Packard ScanJet 5300C/5370C
PS/2 Keyboard
Logitech USB Marble Mouse
Palm Handheld
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Norton AntiVirus Version 9.00
Virus Definitions Version 8/29/2002 Rev 3
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

Belarc is only giveing the chipset Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
Reply




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