Problem with Video and Audio Drivers after Reformatting - No Sound and Graphics

[MichaelB]

Yesterday, I reformatted my PC myself. After reinstalling Windows XP and apps and other programs, I found that I had no sound. I checked Device Manager and found that I didn't have drivers installed for "Multimedia Audio Controller" or "Video Controller (VGA Compatible)".

I then used Everest to check what Video and Audio Adapters I had.
These were the results:

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name FAMILYPC

Motherboard:
CPU Type AMD Athlon XP, 2083 MHz (12.5 x 167) 2800+
Motherboard Name Asus A7S8X-MX (2 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 741GX
System Memory 992 MB (PC3200 DDR SDRAM)
BIOS Type Award (11/02/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device


I went to the Silicon Integrated Systems (SiS) Website to look for a driver for "SiS 330 Mirage Integrated" and "SiS 7012 Audio Device".

I didn't find a driver for Sis 330 Mirage, but I found one for the 7012 Audio Device. I extracted it and opened Setup, but after it starts the Installer, and starts installing it comes up with an error message saying "Fail to Install Audio Driver for windows xp. Setup will exit."

I have tried various driver sites, and different drivers. I've tried everything! I still can't seem to install the driver. So now I'm stuck with no sound, and choppy desktop effects. E.g When windows are moved they flicker.

Any help will be greatly, and I mean greatly appreciated. I really need my computer to be running smoothly in order to get some important work done =]. Thanks.

PS. Some more useful info.

BIOS Properties:

Vendor Phoenix Technologies, LTD
Version ASUS A7S8X-MX ACPI BIOS Revision 1005
Release Date 11/02/2004
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, PnP
Expansion Capabilities PCI, AGP, USB


System Properties:
Manufacturer ASUSTek Computer INC.
Product A7S8X-MX
Version 1.xx

I also do not have the original driver discs that came with PC, because I think that the Devices were switched, when I last got my computer fixed.

[avril_muscle@ya]

can i ask....what can i use to check what drivers i need as i got a new laptop which was running vista and i ended up re-installing xp too as none of my hardwear was compatible with vista. i kept vista in partition and just boot from other part with xp in, but now i dont have sound either.

my device manager says all is ok but obviously something is wrong.

im a bit of a novice with computers.

sorry for butting in to ask you.

xxx

[MichaelB]

Umm...try Everest. It scans your comp and tells you what devices you have, so you can Google them and find the drivers.

You can get Everest Here

When you install it follow these steps (It's a bit long so bear with me):

Step 1:

Instead of ticking lots of boxes, I'm going to make it really easy. Click on the Report Button.




Click Next, then click Custom selection, then Next.


You'll need to tick the following:

Under Computer:
Summary
DMI
Overclock
Sensor

Under Motherboard:
CPU
Motherboard
Memory
SPD
Chipset

Under Display:Windows Display
PCI / AGP Video
GPU
Desktop

Click to tick the Multimedia box

Under Storage:
Windows Storage
Logical Storage
Physical Storage (this one may not show on some computers)


Click Next, select HTML, click Next.

It will take between 5 and 20 secs to complete. Once it's finished you'll be shown the report, which will be really really long. Check under "Multimedia" for the sound stuff. Hope this helped.

[MichaelB]

Also could someone please help me with my problem?

[avril_muscle@ya]

thankyou micheal i will give it a bash and get back to you with how i get on with it.

xxxx

[MichaelB]

Ok no prob.

[avril_muscle@ya]

the everest software says ive not got a pci device installed and i dont have a mass storage device installed!!!

1st whats a pci? and is this my sound problem? and i do have a mass storage device in use already...external drive and it a plug and play so no need for driver.

xx

[bookworm]

Originally Posted by avril_muscle@ya

the everest software says ive not got a pci device installed and i dont have a mass storage device installed!!!

1st whats a pci? and is this my sound problem? and i do have a mass storage device in use already...external drive and it a plug and play so no need for driver.

xx

Copy and paste the My Computer/Summary section, untill we know what motherboard or make and model of computer you have we cannot help

Cheers

[avril_muscle@ya]

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-FX6HS9UIX1
User Name avril

Motherboard
CPU Type Mobile , 1800 MHz
Motherboard Name Acer Aspire 7000
Motherboard Chipset Unknown
System Memory 768 MB
BIOS Type Phoenix (01/30/07)

Display
Video Adapter NVIDIA GeForce Go 6100 (256 MB)
Video Adapter NVIDIA GeForce Go 6100 (256 MB)
3D Accelerator nVIDIA C51
Monitor Generic Television
Monitor Plug and Play Monitor [NoDB]

Storage
IDE Controller NVIDIA nForce 430/410 Serial ATA Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HDS72258 0VLAT20 USB Device (80 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive Hitachi HTS541680J9SA00 (74 GB, IDE)
Optical Drive TSSTcorp CD/DVDW TS-L632D
SMART Hard Disks Status OK

Partitions
C: (NTFS) 34161 MB (25811 MB free)
D: (NTFS) 34153 MB (26675 MB free)
F: (NTFS) 78520 MB (74107 MB free)
Total Size 143.4 GB (123.6 GB free)

Input
Keyboard Launch Manager
Mouse PS/2 Compatible Mouse

Network
Network Adapter Atheros AR5005G Wireless Network Adapter
Network Adapter NVIDIA nForce Networking Controller
Network Adapter WAN (PPP/SLIP) Interface (86.149.201.59)

Peripherals
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device BT Voyager 105 ADSL Modem
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery



THIS IS MY SUMMARY....

XXX

[TerryFox]

Originally Posted by avril_muscle@ya

the everest software says ive not got a pci device installed and i dont have a mass storage device installed!!!

1st whats a pci? and is this my sound problem? and i do have a mass storage device in use already...external drive and it a plug and play so no need for driver.

xx

everything you need is here, just select your model type and pick the drivers you want

http://www.acerpanam.com/synapse/forms/Acer_drivers.cfm

[avril_muscle@ya]

thanks terry for that link, ive downloaded all drivers for aspire 7000 for my xp and i will restart and see if ive now got sound.

xx

[avril_muscle@ya]

you are a treasure.........ive got sound now. it was the realtek driver i needed. i was having a wee dance to myself in my chair when i heard the sound of windows shutting down.

thank you so much.
i needed my sound sorted out cos ive got to edit my music for my next competiton...

thank you ever so much

[TerryFox]

Hi Avril , I'm glad you got it going

btw I don't think she has to worry about losing weight

[avril_muscle@ya]

thanks terry. i never thought ide be glad to hear that awful wee tune at startup ha ha i was so happy, i dont think there is anything worse than a new pc not running properly.

thanks to you guys for your help.

xxxxx

[D3an]

I have the same problem the same as avrils, no sound i just reformated my pc , please help me i dont know what do to. thanks in advance