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Sound card not detected?

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  #1  
Old 04-16-2007, 06:19 PM
OMGWETBBQ Offline
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Posts: 5
Sound card not detected?

Hi I have a problem with the sound on my computer. There is no sound at all. The sound is integrated with the motherboard. I tried installing audio drivers from sis but they dont work. I dont know what to do anymore.

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name OWNER-KENNY
User Name Kenny

Motherboard
CPU Type Intel Pentium 4, 2033 MHz (20 x 102)
Motherboard Name Gigabyte GA-8SKML (3 PCI, 2 SDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 650GL
System Memory 608 MB (PC133 SDRAM)
BIOS Type Award Modular (10/28/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter SiS 650_651_M650_740 (32 MB)
3D Accelerator SiS 315 Integrated
Monitor Samsung SyncMaster 703(M)s/750(M)s/753(M)s/MagicSyncMaster CM173A(M) [17" CRT] (HCARB02026)

Multimedia
Audio Adapter Modem #0 Line Playback

Storage
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400EB-00CPF0 (37 GB, IDE)
Optical Drive ATAPI CD-RW 40X12 (40x/12x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38162 MB (35254 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8139/810X Family PCI Fast Ethernet NIC (192.168.0.101)
Modem SoftK56 Data Fax Voice Speakerphone CARP

Peripherals
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
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  #2  
Old 04-16-2007, 06:27 PM
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bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by OMGWETBBQ
Hi I have a problem with the sound on my computer. There is no sound at all. The sound is integrated with the motherboard. I tried installing audio drivers from sis but they dont work. I dont know what to do anymore.

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 1
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name OWNER-KENNY
User Name Kenny

Motherboard
CPU Type Intel Pentium 4, 2033 MHz (20 x 102)
Motherboard Name Gigabyte GA-8SKML (3 PCI, 2 SDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 650GL
System Memory 608 MB (PC133 SDRAM)
BIOS Type Award Modular (10/28/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter SiS 650_651_M650_740 (32 MB)
3D Accelerator SiS 315 Integrated
Monitor Samsung SyncMaster 703(M)s/750(M)s/753(M)s/MagicSyncMaster CM173A(M) [17" CRT] (HCARB02026)

Multimedia
Audio Adapter Modem #0 Line Playback

Storage
IDE Controller SiS PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400EB-00CPF0 (37 GB, IDE)
Optical Drive ATAPI CD-RW 40X12 (40x/12x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38162 MB (35254 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Realtek RTL8139/810X Family PCI Fast Ethernet NIC (192.168.0.101)
Modem SoftK56 Data Fax Voice Speakerphone CARP

Peripherals
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller

Can you check this as modem line playback is showing
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device. see if Realtek AC'97 is an option

if not go here http://www.realtek.com.tw/downloads/...&GetDown=false

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps
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  #3  
Old 04-16-2007, 06:47 PM
OMGWETBBQ Offline
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Join Date: Apr 2007
Posts: 5
Doesnt work

Ok i followed the instructions and installed the reaktek driver and restarted my computer. I went to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback and clicked on the arrow but "Modem #0 Line Playback" was the only option there was.

Thanks for the replies. Any other ideas?
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  #4  
Old 04-17-2007, 05:35 PM
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bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by OMGWETBBQ
Ok i followed the instructions and installed the reaktek driver and restarted my computer. I went to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback and clicked on the arrow but "Modem #0 Line Playback" was the only option there was.

Thanks for the replies. Any other ideas?

Can you check Device Manager / Sound, video & game controllers / is Realtek listed or is anything yellow flagged

Cheers
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  #5  
Old 04-23-2007, 02:32 PM
OMGWETBBQ Offline
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Join Date: Apr 2007
Posts: 5
nope none are yellow flagged unfortunately.
Do you have any other ideas?
My sound problem occured when I disconnected everything from my motherboard and took it out then i reinstalled it. I dunno if there are any audio connection to the motherboard that i might have plugged in wrong.
I like to know if there is one because i c "f audio" on it.
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  #6  
Old 04-23-2007, 03:00 PM
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bookworm Offline
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Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by OMGWETBBQ
nope none are yellow flagged unfortunately.
Do you have any other ideas?
My sound problem occured when I disconnected everything from my motherboard and took it out then i reinstalled it. I dunno if there are any audio connection to the motherboard that i might have plugged in wrong.
I like to know if there is one because i c "f audio" on it.

This is the manual http://www.gigabyte.com.tw/Support/M...ProductID=1400
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  #7  
Old 04-23-2007, 06:31 PM
OMGWETBBQ Offline
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Posts: 5
Ah still no luck. Seems like everything is in right order in motherboard but still no sound detected.
I guess I have to live with no sound...
BUT what if you install a new sound card would my computer be able to recognize it?
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  #8  
Old 04-23-2007, 06:44 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by OMGWETBBQ
Ah still no luck. Seems like everything is in right order in motherboard but still no sound detected.
I guess I have to live with no sound...
BUT what if you install a new sound card would my computer be able to recognize it?

Is the sound enabled in the BIOS

run this programe from SiS it will list the Chipsets on the board, which may need updating, these are installed before even the OS, it's safe Iv'e used it myself, let me know what it gives http://www.sis.com/support/support_prodid.htm
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  #9  
Old 04-23-2007, 07:30 PM
OMGWETBBQ Offline
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Join Date: Apr 2007
Posts: 5
Results:

North Bridge Chipset: 650
South Bridge Chipset: 961
Graphics Processing Unit: SiS Real256 Graphics

Graphics SiS Real256 Graphics

AGP SiS Acceleration Graphic Port

IDE SiS IDE Controller

USB USB 1.1 N/A. Provided by OS.

Audio Not SiS Audio device. Provided by board maker.

LAN SiS 900 Fast Ethernet Controller

Yes sound were already enabled in bios.

Last edited by OMGWETBBQ : 04-23-2007 at 07:33 PM.
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  #10  
Old 04-24-2007, 12:29 PM
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bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by OMGWETBBQ
Results:

North Bridge Chipset: 650
South Bridge Chipset: 961
Graphics Processing Unit: SiS Real256 Graphics

Graphics SiS Real256 Graphics

AGP SiS Acceleration Graphic Port

IDE SiS IDE Controller

USB USB 1.1 N/A. Provided by OS.

Audio Not SiS Audio device. Provided by board maker.

LAN SiS 900 Fast Ethernet Controller

Yes sound were already enabled in bios.

just been to Gigabyte, it appears there are connections on the board to use either the front or rear audio jacks, you can't alternate between them. Check the audo connections on the board are they set to the front or rear audio jacks
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