No Sound Card and missing Devices

[DWade3]

Hi, I currently have a problem with my Windows XP Home Edition. I recently reformatted it because I had received a virus from someone and accidentally downloaded it. All my programs were messed up and my comp was useless. I asked a friend on what to do and he told me to reformat it. When I did, there were several missing devices in the Device Manager. I reinstalled all of them except for 2 unknown ones. The names of them are 'PCI Device' and 'PCI Simple Communications Controller'. They both are in the 'Other Devices' section and have a yellow question mark with a black exclamation point in a yellow circle. Unfortunately, I also have no sound and I believe those 2 devices should be related to my sound card some how. When I looked in the 'Sound, video and game controllers' section, everything was there and working properly. I downloaded EVEREST Home Edition and this was the report:

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-5831B97BD0
User Name Vincent

Motherboard:
CPU Type Intel Celeron D, 3200 MHz (24 x 133)
Motherboard Name Unknown
Motherboard Chipset ATI Radeon Xpress 200
System Memory 445 MB (DDR2-533 DDR SDRAM)
BIOS Type Intel (08/17/06)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ATI RADEON XPRESS 200 Series (64 MB)
Video Adapter ATI RADEON XPRESS 200 Series (64 MB)
3D Accelerator ATI Radeon Xpress 200 (RC410)
Monitor Plug and Play Monitor [NoDB] (MG26A70P01769)

Multimedia:
Audio Adapter ATI SB450 - High Definition Audio Controller

Storage:
IDE Controller ATI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HDT722516DLAT80 (160 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST DVD-RW GSA-H11N
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 157057 MB (150192 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.45)

Peripherals:
Printer Auto HP LaserJet 1200 Series PCL on WENLI
USB1 Controller ATI SB450 - USB Controller
USB1 Controller ATI SB450 - USB Controller
USB2 Controller ATI SB450 - USB 2.0 Controller

I currently only have Windows Firewall as my default firewall.

[Monty007]

According to AMD your PC runs the AC97 so go here and download the driver http://www.realtek.com.tw/downloads/...tDown=false#AC

[DWade3]

Thanks, but I still don't have sound. I followed all the instructions and still no sound. There still is a black exclamation point next to the PCI things in my Device Manager.

[bookworm]

Originally Posted by DWade3

Thanks, but I still don't have sound. I followed all the instructions and still no sound. There still is a black exclamation point next to the PCI things in my Device Manager.

Everest is not giveing the motherboard or model, and also Everest is showing you have High Definitio audio , the PCI could be a sound card, are you audio plugs positioned on the I/O plate see here http://www.youtube.com/watch?v=YQzgQ39ovZY

do you know the make and model of your comp, if not try Belarc it may give clues to comp model, copy and paste the report, omit all software and win update section http://www.belarc.com/free_download.html

[DWade3]

Here you go:


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) GATEWAY T3524 C00
System Serial Number: GRD6AC0003138
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D102GGC2 AAD70214-201
Serial Number: BTGC63800UYJ
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11020M.15A.2010.2006.0817.0956 08/17/2006
Drives Memory Modules c,d
164.69 Gigabytes Usable Hard Drive Capacity
156.26 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GSA-H11N [CD-ROM drive]

HDT722516DLAT80 [Hard drive] (164.70 GB) -- drive 0, s/n VD071GTE0BUDPK, rev V43OA96A, SMART Status: Healthy 446 Megabytes Installed Memory

Slot 'DIMM2' has 512 MB (serial number 0x71195FF5)
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 164.69 GB 156.26 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Vincent 4/26/2007 8:10:41 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP LaserJet 1200 Series PCL on \\WENLI\Printer3

Controllers Display
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
EMA E17T4 [Monitor] (17.1"vis, s/n MG26A70P01769, October 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected

[bookworm]

Originally Posted by DWade3

Here you go:


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) GATEWAY T3524 C00
System Serial Number: GRD6AC0003138
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Celeron D
16 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D102GGC2 AAD70214-201
Serial Number: BTGC63800UYJ
Bus Clock: 133 megahertz
BIOS: Intel Corp. GC11020M.15A.2010.2006.0817.0956 08/17/2006
Drives Memory Modules c,d
164.69 Gigabytes Usable Hard Drive Capacity
156.26 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GSA-H11N [CD-ROM drive]

HDT722516DLAT80 [Hard drive] (164.70 GB) -- drive 0, s/n VD071GTE0BUDPK, rev V43OA96A, SMART Status: Healthy 446 Megabytes Installed Memory

Slot 'DIMM2' has 512 MB (serial number 0x71195FF5)
Slot 'DIMM3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 164.69 GB 156.26 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Vincent 4/26/2007 8:10:41 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account HP LaserJet 1200 Series PCL on \\WENLI\Printer3

Controllers Display
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x) ATI RADEON XPRESS 200 Series [Display adapter]
EMA E17T4 [Monitor] (17.1"vis, s/n MG26A70P01769, October 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected

It is Realtek but High Definition not AC'97 go here http://www.realtek.com.tw/downloads/...Audio%20Codecs

download the (Executable file) save to desktop, double click to install

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE