help! problem with msn live messenger

[andy a]

i am running windows xp every time we click msn we get microsoft visual c++ runtime library pop up. Have down loaded some gismo off net to get sorted but they me to sign up and pay money .i am using norton anty v can you help?

[andy a]

i am running windows xp .every time we click msn live messenger we get microsoft visual c++ runtime library error come up .Have down loaded some gismo off net to sort problem but now they want me to register and pay money to get software to sort it . CAN ANY ONE HELP