no audio

[bookworm]

i dont know if its important, but im runnin a student version of windows that i picked up at college, two weeks ago, i did all the updates and the windows authenticator said mine was a hacked version and my computer went nuts and i had to format it. i reinstalled and its working now, just havent put on any of the updates out of fear of the almighty gates.[/quote]

It's the motherboard and hardware I need Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html

[paxdruidia]

Operating System
Windows XP Professional (build 2600)

System Model
MSI MS-6702 00A
Enclosure Type: Desktop

Processor
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board
Board: MSI MS-6702 00A
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080011 02/24/2006
drives
80.02 Gigabytes Usable Hard Drive Capacity
27.42 Gigabytes Hard Drive Free Space

ASUS CD-S520/A [CD-ROM drive]
MATSHITA DVD-RAM SW-9581 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JD-22JNA0 [Hard drive] (80.02 GB) -- drive 0

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

Bus Adapters
Standard Universal PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x)

Display
NVIDIA GeForce4 Ti 4600 [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, December 2002)

Multimedia
Envy24 Family Audio Controller WDM

Other Devices
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Unknown Device
USB Root Hub (4x)

thats that, theres a ton of missing hotfixes im gonna download here in a second.

[bookworm]

Originally Posted by paxdruidia

Operating System
Windows XP Professional (build 2600)

System Model
MSI MS-6702 00A
Enclosure Type: Desktop

Processor
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board
Board: MSI MS-6702 00A
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080011 02/24/2006
drives
80.02 Gigabytes Usable Hard Drive Capacity
27.42 Gigabytes Hard Drive Free Space

ASUS CD-S520/A [CD-ROM drive]
MATSHITA DVD-RAM SW-9581 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800JD-22JNA0 [Hard drive] (80.02 GB) -- drive 0

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

Bus Adapters
Standard Universal PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x)

Display
NVIDIA GeForce4 Ti 4600 [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, December 2002)

Multimedia
Envy24 Family Audio Controller WDM

Other Devices
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Unknown Device
USB Root Hub (4x)

thats that, theres a ton of missing hotfixes im gonna download here in a second.

That board has onboard Realtek AC'97, but Belarc shows a Envy24 sound card.
This is onboard, he's pointing to the I/O plate are your audio plugs on this plate http://www.youtube.com/watch?v=YQzgQ39ovZY


or are they much lower down, near bottom of the tower in an exspansion slot.

[paxdruidia]

yeh i have the onboard ac97, but after it stopped workin i dropped in another sound card hoping it would fix the problem, but neither of them are working.

[Piggister]

I need help too, I have no Sound Device, according to my comp...Although it was working a few weeks ago. And I do have those Yeloow ! point thingys...

If this doesn't work then I will go and buy me a new sound card. Here's my Belarc Info:

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

System Model
Sony Corporation VGC-RB30 EV91510A.04T.0022
System Serial Number: 28220832-3020807
Asset Tag: P16900000000A484B508CA2770A3
Chassis Serial Number: C50006YS
Enclosure Type: Desktop

Processor a
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b
Board: Intel Corporation D915GAG AAC88910-302
Serial Number: BQAG44718622
Bus Clock: 200 megahertz
BIOS: Intel Corp. EV91510A.04T.0022.2004.1208.1651 12/08/2004

Drives
193.60 Gigabytes Usable Hard Drive Capacity
73.53 Gigabytes Hard Drive Free Space
SAMSUNG CD-ROM SC-148A
SONY DVD RW DW-D22A [CD-ROM drive]
Sony CF Reader USB Device [Hard drive] -- drive 2
Sony MS Reader USB Device [Hard drive] -- drive 1
Sony SD/MMC Reader USB Device [Hard drive] -- drive 4
Sony SM/xD Reader USB Device [Hard drive] -- drive 3
WDC WD2000JD-98HBB0 [Hard drive] (200.05 GB) -- drive 0

Memory Modules c,d
504 Megabytes Installed Memory
Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Slot 'J6H1' has 256 MB
Slot 'J6H2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 193.60 GB 73.53 GB free

Network Drives
None detected

Users (mouse over user name for details)
local user accounts
Friend
Piggister

last logon
6/10/2007 12:43:27 PM (admin)
6/11/2007 4:57:49 PM (admin)

local system accounts
Administrator -never (admin)
ASPNET -never
Guest -never
HelpAssistant -never
SUPPORT_388945a0 -never

Controllers
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Display
Intel(R) 82915G/GV/910GL Express Chipset Family [Display adapter]
Proview 17.1 [Monitor] (17.1"vis, s/n F5UZ4C333137U, December 2004)

Bus Adapters
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C Microsoft UAA Function Driver for High Definition Audio - Realtek 880
Unimodem Half-Duplex Audio Device

Multimedia
Microsoft UAA Function Driver for High Definition Audio - Realtek 880
Unimodem Half-Duplex Audio Device

Communications
Agere Systems PCI Soft Modem
1394 Net Adapter
Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.47 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:11:B4:C4:E4

Networking Dns Server: 192.168.1.1

Other Devices
OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Sony Memory Card Reader/Writer
USB Composite Device
USB Printing Support
USB Root Hub (5x)

[OliverW]

I also need some help.

I recently formatted my computer and reinstalled windows and now everything works except there's no sound. Everything was working perfectly before the reinstall.

I've installed the most up to date drivers I could find, and the device manager says that my audio is working, but I can assure you it's not.

Here is my summary:

Windows XP Media Center Edition Service Pack 2 (build 2600)

2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Board: RS480-M
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/15/2005

203.92 Gigabytes Usable Hard Drive Capacity
191.13 Gigabytes Hard Drive Free Space

SONY DVD RW DW-Q28A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic STORAGE DEVICE USB Device [Hard drive] (57 MB) -- drive 1
Maxtor 6L200M0 [Hard drive] (203.92 GB) -- drive 0

1024 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB

Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x)

Sapphire RADEON X800 GT [Display adapter]
Sapphire RADEON X800 GT Secondary [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H9NYC29578, December 2005)

Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

Crystal SoundFusion(tm)
Crystal SoundFusion(tm) Game Port
Crystal SoundFusion(tm) WDM Interface
Realtek AC'97 Audio

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:5B:F5:4D:E9

Networking Dns Server: 192.168.0.1

HID-compliant consumer control device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (3x)

[zimzam]

i have the same problem.also no audio device, no midi playback devices, no sound.

this is my belarc results.hope someone can help please.thiis doing my head in.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC Essential Edition P842017501
System Serial Number: 035219620411
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL GA-8SIMLNF 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 1.0y 01/31/2004
Drives Memory Modules c,d
123.44 Gigabytes Usable Hard Drive Capacity
96.09 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3520AW [CD-ROM drive]
FREECOM CDRW52K [CD-ROM drive]

HDS728080PLAT20 [Hard drive] (82.35 GB) -- drive 0, s/n PFD215S5U3SVPM, rev PF2OA21B, SMART Status: Healthy
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 1, s/n E1EM8ZZE, rev NAR61EA0, SMART Status: Healthy 480 Megabytes Installed Memory

Slot 'DDR2' has 256 MB
Slot 'DDR1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 82.34 GB 62.43 GB free
d: (NTFS on drive 1) 41.10 GB 33.66 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 12/06/2007 10:35:18 (admin)
Owner 12/06/2007 15:59:51 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller SiS 650 [Display adapter]
LGE 75N [Monitor] (16.3"vis)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x) Unimodem Half-Duplex Audio Device (2x)
Communications Other Devices
Intel(R) 536EP Modem
Smart Link 56K Voice Modem

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0D:61:66:C2:90

Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
PCI Class USB 2.0 Enhanced Host Controller
USB 2.0 Root Hub Device
USB Root Hub (2x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
avast! antivirus 4.7.1001 [VPS 000748-4] Version 4.7.1001
Realtime File Scanning On

thanks a lot.

[bookworm]

Originally Posted by paxdruidia

yeh i have the onboard ac97, but after it stopped workin i dropped in another sound card hoping it would fix the problem, but neither of them are working.

Check these out first

Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.


Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.

if this does not work, then you need to go into the BIOS, post back for info on how to if need be

[bookworm]

Originally Posted by OliverW

I also need some help.

I recently formatted my computer and reinstalled windows and now everything works except there's no sound. Everything was working perfectly before the reinstall.

I've installed the most up to date drivers I could find, and the device manager says that my audio is working, but I can assure you it's not.

Here is my summary:

Windows XP Media Center Edition Service Pack 2 (build 2600)

2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Board: RS480-M
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/15/2005

203.92 Gigabytes Usable Hard Drive Capacity
191.13 Gigabytes Hard Drive Free Space

SONY DVD RW DW-Q28A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic STORAGE DEVICE USB Device [Hard drive] (57 MB) -- drive 1
Maxtor 6L200M0 [Hard drive] (203.92 GB) -- drive 0

1024 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB

Standard floppy disk controller
ATI IDE Controller
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (2x)

Sapphire RADEON X800 GT [Display adapter]
Sapphire RADEON X800 GT Secondary [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H9NYC29578, December 2005)

Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x)

Crystal SoundFusion(tm)
Crystal SoundFusion(tm) Game Port
Crystal SoundFusion(tm) WDM Interface
Realtek AC'97 Audio

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:5B:F5:4D:E9

Networking Dns Server: 192.168.0.1

HID-compliant consumer control device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Mass Storage Device
USB Root Hub (3x)

It's not giveing the motherboaard just the chipset Get Everest, copy and paste the Computer / Summary section http://www.softpedia.com/get/System/...-Edition.shtml

do you have 2 sets of audio lugs on your comp

do you plug your audio into the I/O plate see here ( he's pointing to the plate ) http://www.youtube.com/watch?v=YQzgQ39ovZY

or are they near the bottom of the tower in an exspansion slot

[nb9]

ok so i think i know where my problem is coming from for my audio problem...i used to have a logitech webcam on my computer. i tried to uninstall the webcam and that's when i lost the audio on my computer. unfortunately, i don't have the logitech installation cd (which you need to do a complete uninstall of the software). does anybody know how to remove all logitech software and how to get my sound back?

[bookworm]

Originally Posted by nb9

ok so i think i know where my problem is coming from for my audio problem...i used to have a logitech webcam on my computer. i tried to uninstall the webcam and that's when i lost the audio on my computer. unfortunately, i don't have the logitech installation cd (which you need to do a complete uninstall of the software). does anybody know how to remove all logitech software and how to get my sound back?

Go here to Via and install the 4 in 1 chipset driver, then Restart your comp
http://www.viaarena.com/default.aspx...D=1&CatID=1070

this will install the INF files, then install the audio driver from the Aopen link
instructions on installation are given

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[A3DSAIL]

I saw this solution on another site and I am quoting it to you in hopes it will work for you.

[On the desktop, right-click on "My Computer".
Click on "Manage".
Click on "Services & Applications".
This brings up a list headed "Services".
Scroll down to "Windows Audio".
Double-click on it, then on "Recovery" tab.
This brings up three windows for what Windows should do in the event of failure: on the first occasion, on the second occasion and on subsequent occasions.
The options are "Take no action" and "Restart the service".
I found them all set to "Take no action", and reset them all to "Restart the service".
Windows then tried to restart the service, succeeded in doing so and I had my Audio Device back.
Hope it works for you.]

Good Luck