no audio

[nb9]

hi,

someone removed some programs for a digital camera and web camera from my computer and after that I had no sound. in device manager all the sounds and video controllers have a yellow symbol beside them as well as my printer. can someone help me get the sound back on my computer? here is the belarc profile from my computer.

Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. VT8601
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.30 gigahertz Intel Celeron
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: 1294 9189q10101
Serial Number: 31000103lm5e
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/27/2003
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
10.73 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8525B [CD-ROM drive]
HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FBC19CT, rev 3.99, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'BANK_0' has 256 MB
Slot 'BANK_1' is Empty
Slot 'BANK_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 10.73 GB free
Network Drives
None detected

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA Tech VT8361/VT8601 Graphics Controller [Display adapter]
Philips PH107C/F/H/T6 [Monitor] (15.2"vis, s/n CX 474451, August 2004)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) VIA AC'97 Audio Controller (WDM)

HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Composite Device
USB Printing Support
USB Root Hub (2x)

[tomsof]

Have you read this>>>

http://www.helpwithwindows.com/windows95/troub-70.html

[nb9]

yes i have. the code that i keep on getting from windows is code 39. i have tried to uninstall and reinstall these drivers as well as update and nothing seems to work.

[tomsof]

Scroll down here to Code 39 and see if it helps>

http://support.microsoft.com/kb/310123

[nb9]

i have tried the resolution listed on that website but it doesn't work, i get the same error code when i try to reinstall the driver.

[bookworm]

Originally Posted by nb9

hi,

someone removed some programs for a digital camera and web camera from my computer and after that I had no sound. in device manager all the sounds and video controllers have a yellow symbol beside them as well as my printer. can someone help me get the sound back on my computer? here is the belarc profile from my computer.

Windows XP Home Edition Service Pack 2 (build 2600) VIA Technologies, Inc. VT8601
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.30 gigahertz Intel Celeron
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: 1294 9189q10101
Serial Number: 31000103lm5e
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/27/2003
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
10.73 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8525B [CD-ROM drive]
HL-DT-ST DVDRAM GSA-4163B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340810A [Hard drive] (40.02 GB) -- drive 0, s/n 5FBC19CT, rev 3.99, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'BANK_0' has 256 MB
Slot 'BANK_1' is Empty
Slot 'BANK_2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.02 GB 10.73 GB free
Network Drives
None detected

Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller VIA Tech VT8361/VT8601 Graphics Controller [Display adapter]
Philips PH107C/F/H/T6 [Monitor] (15.2"vis, s/n CX 474451, August 2004)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (2x) VIA AC'97 Audio Controller (WDM)

HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Generic USB Hub
USB Composite Device
USB Printing Support
USB Root Hub (2x)

It's not giveing the motherboard, do you have the make and model if not sure Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

[nb9]

hi,

i downloaded everest. here is my motherboard information. i hope you can help me.


Motherboard Properties:
Motherboard ID 02/27/2003-601-686B-6A6LIAB9C-00
Motherboard Name AOpen MX36LE-UN

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Memory Bus Properties:
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Chipset Bus Properties:
Bus Type PCI
Bus Width 32-bit
Real Clock 33 MHz
Effective Clock 33 MHz
Bandwidth 133 MB/s

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 370
Expansion Slots 3 PCI, 1 CNR
RAM Slots 2 SDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 220 mm x 240 mm
Motherboard Chipset PLE133T

Motherboard Manufacturer:
Company Name AOpen Inc.
Product Information http://english.aopen.com.tw/products/mb
BIOS Download http://download.aopen.com.tw/downloads

[bookworm]

Originally Posted by nb9

hi,

i downloaded everest. here is my motherboard information. i hope you can help me.


Motherboard Properties:
Motherboard ID 02/27/2003-601-686B-6A6LIAB9C-00
Motherboard Name AOpen MX36LE-UN

Front Side Bus Properties:
Bus Type Intel GTL+
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Memory Bus Properties:
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Chipset Bus Properties:
Bus Type PCI
Bus Width 32-bit
Real Clock 33 MHz
Effective Clock 33 MHz
Bandwidth 133 MB/s

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 370
Expansion Slots 3 PCI, 1 CNR
RAM Slots 2 SDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 220 mm x 240 mm
Motherboard Chipset PLE133T

Motherboard Manufacturer:
Company Name AOpen Inc.
Product Information http://english.aopen.com.tw/products/mb
BIOS Download http://download.aopen.com.tw/downloads

This is the link to your Aopen MoBo drivers http://usa.aopen.com/download.aspx

Fill in as follows

Product - Motherboard / Model - MX36LE-UN / Category - Driver

Audio R.3.20b

Set a System Restore Point before installing

[nb9]

hi,

i downloaded this driver, installed it, and did an update in device manager for the audio driver and i still get the same error code, code 39 the driver may be corrupted or missing. The only thing that has changed is that now i have a whole bunch of other things that have came up in device manager under video and audio controller...
Microsoft Kernel Accoustic Echo Cancellor
Microsoft Kernel Audio Splitter
Microsoft Kernel DLS synthesizer
Microsoft Kernel DRM audio descrambler
Microsoft Kernel GS wavetable synthesizer
Microsoft Kernel system audio device
Microsoft Kernel wave audio mixer
Microsoft streaming clock proxy
Microsoft streaming quality manager proxy
Microsoft streaming service proxy
Microsoft WINMM WDM audio compatibility driver
VIA AC’97 audio controller (WDM)

another odd thing is that my printer driver is also showing the same error. Updating any of these things also produces the same error. ???? I don't know what is happening, please help

[bookworm]

Originally Posted by nb9

hi,

i downloaded this driver, installed it, and did an update in device manager for the audio driver and i still get the same error code, code 39 the driver may be corrupted or missing. The only thing that has changed is that now i have a whole bunch of other things that have came up in device manager under video and audio controller...
Microsoft Kernel Accoustic Echo Cancellor
Microsoft Kernel Audio Splitter
Microsoft Kernel DLS synthesizer
Microsoft Kernel DRM audio descrambler
Microsoft Kernel GS wavetable synthesizer
Microsoft Kernel system audio device
Microsoft Kernel wave audio mixer
Microsoft streaming clock proxy
Microsoft streaming quality manager proxy
Microsoft streaming service proxy
Microsoft WINMM WDM audio compatibility driver
VIA AC’97 audio controller (WDM)

another odd thing is that my printer driver is also showing the same error. Updating any of these things also produces the same error. ???? I don't know what is happening, please help

Check that Via is the default driver
Go to Control Panel / Sound & Audio Devices / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Try a manual install, by updatibg Via Ac'97 and directing to downloaded file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

[nb9]

i can't select an audio/playback device because it states that i do not have any audio device, sound playback device, etc. I tried manually installing the driver, that also didn't work. It stated that I already have the best driver for this device.

[bookworm]

Originally Posted by nb9

i can't select an audio/playback device because it states that i do not have any audio device, sound playback device, etc. I tried manually installing the driver, that also didn't work. It stated that I already have the best driver for this device.

Check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Start > OK Reboot.

[nb9]

hi,

i have already tried that...didn't work....what should i try next??

[bookworm]

Originally Posted by nb9

hi,

i have already tried that...didn't work....what should i try next??

Go here to Via and update the Chipset drivers, get version 5.10b
http://www.viaarena.com/default.aspx...D=1&CatID=1070

instructions for installing are shown

[nb9]

done...but still have the same problem...any other suggestions?