XP Pro Freezes During Install

john33027 · #1 08-10-2007, 08:09 AM

I recently purchased a new computer with XP Pro x64 Edition. I did not realize that so little software worked with it. As such I am trying to install XP Pro 32bit edition. The install disc is Windows XP Pro With Service Pack 2. I am trying to install it as a secondary operating system, with its own windows folder.

Everytime I get to the point where it says "Installing Devices" and has 34 minutes remaining the computer freezes. I cannot move the mouse or do anything but restart. I have tried installing it on a secondary hardrive on this computer with the same results.

Here is all the specs for the computer. Any help would be appreciated.

Processor: 1
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 2
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU2
Processor: 3
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 4
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 5
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 6
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 7
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1
Processor: 8
CPU_Name: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz
CPU_Manufacturer: GenuineIntel
CPU_Caption: EM64T Family 6 Model 15 Stepping 7
CPU_Version: Model 15, Stepping 7
CPU_ProcessorId: BFEBFBFF000006F7
CPU_CurrentClockSpeed: 2660MHz
CPU_AddressWidth: 64Bits
CPU_DataWidth: 64Bits
CPU_SocketDesignation: CPU1

Case Color: New Background

System Memory

Memory Module: 1
Mem_Capacity: 2048MB
Mem_BankLabel: Physical Memory 0
Mem_Type
Mem_Frequency: 1334 MHz
Memory Module: 2
Mem_Capacity: 2048MB
Mem_BankLabel: Physical Memory 2
Mem_Type
Mem_Frequency: 1334 MHz
Memory Module: 3
Mem_Capacity: 2048MB
Mem_BankLabel: Physical Memory 4
Mem_Type
Mem_Frequency: 1334 MHz
Memory Module: 4
Mem_Capacity: 2048MB
Mem_BankLabel: Physical Memory 6
Mem_Type
Mem_Frequency: 1334 MHz

BIOS Information

BIOS_Manufacturer: Intel Corporation
BIOS_Name: Default System BIOS
BIOS_Version1: S5000.86B.04.00.0066.101220061333
BIOS_Version2: UNKNOWN

Motherboard Information

MB_Manufacturer: Intel
MB_Product: S5000XVN
MB_SerialNumber: QSVN71300678
MB_Version

Video Adapter

Video_Caption: NVIDIA Quadro FX 3500
Video_AdapterRAM: 256MB
Video_DriverVersion: 6.14.10.9185

Hard Drive(s)

Hitachi HDS721010KLA330
Disk_Model: Hitachi HDS721010KLA330
Disk_Size: 1000GB
Disk_TotalHeads: 255
Disk_TotalCylinders: 121601
Disk_TotalTracks: 31008255
Disk_TracksPerCylinder: 255

Optical Drives / Other Storage

Optiarc DVD RW AD-7170A

Operating System: Microsoft Windows XP Pro x64

DirectX Version: 9.0c

Assembler Initials: RR

Tester Initials: AI

Test Date: 08/06/2007 11:14 AM

Burn-In/Benchmarks

SPECViewperf
3dsmax-03 Weighted Geometric Mean: 43.93
catia-01 Weighted Geometric Mean: 42.54
ensight-01 Weighted Geometric Mean: 32.15
light-07 Weighted Geometric Mean: 33.08
maya-01 Weighted Geometric Mean: 55.83
proe-03 Weighted Geometric Mean: 46.19
sw-01 Weighted Geometric Mean: 36.54
ugs-04 Weighted Geometric Mean: 38.74

IRQ Configuration

0 System timer
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
2 -available-
3 Communications Port (COM2)
4 Communications Port (COM1)
5 -available-
6 -available-
7 -available-
8 System CMOS/real time clock
9 Microsoft ACPI-Compliant System
10 -available-
11 Intel(R) 631xESB/6321ESB/3100 Chipset SMBus Controller - 269B
12 Microsoft PS/2 Mouse
13 Numeric data processor
14 Primary IDE Channel
15 Secondary IDE Channel
16 NVIDIA Quadro FX 3500
17 Intel(R) 6311ESB/6321ESB PCI Express Downstream Port E2 - 3514
18 Intel(R) PRO/1000 EB Network Connection with I/O Acceleration
19 Intel(R) PRO/1000 EB Network Connection with I/O Acceleration #2
20 Intel(R) 631xESB/6321ESB/3100 Chipset Serial ATA Storage Controller - 2680
22 Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2689
22 Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268B
23 Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2688
23 Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268A
23 Intel(R) 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller - 268C
25 VIA OHCI Compliant IEEE 1394 Host Controller
26 Creative SB X-Fi

Miscellaneous

Final Checks

Installed Device Drivers

Intel(R) Xeon(R) CPU X5355 @ 2.66GHz, 10-1-2002, 5.2.3790.1830
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard, 10-1-2002, 5.2.3790.1830
Microsoft PS/2 Mouse, 10-1-2002, 5.2.3790.1830
Optiarc DVD RW AD-7170A, 10-1-2002, 5.2.3790.1830
Hitachi HDS721010KLA330, 10-1-2002, 5.2.3790.1830
NVIDIA Quadro FX 3500, 3-19-2007, 6.14.10.9185
Creative SB X-Fi, 8-17-2006, 5.12.6.1187
VIA OHCI Compliant IEEE 1394 Host Controller, 10-1-2002, 5.2.3790.1830
Intel(R) PRO/1000 EB Network Connection with I/O Acceleration, 4-3-2006, 9.3.39.0
Intel(R) PRO/1000 EB Network Connection with I/O Acceleration 2, 4-3-2006, 9.3.39.0
Intel(R) 631xESB/6321ESB/3100 Chipset Serial ATA Storage Controller - 2680, 5-15-2006, 7.4.0.1005
Intel(R) 631xESB/6321ESB Ultra ATA Storage Controller - 269E, 5-15-2006, 7.4.0.1005
Primary IDE Channel, 10-1-2002, 5.2.3790.1830
Secondary IDE Channel, 10-1-2002, 5.2.3790.1830
Primary IDE Channel, 10-1-2002, 5.2.3790.1830
Secondary IDE Channel, 10-1-2002, 5.2.3790.1830
Audio Codecs, 10-1-2002, 5.2.3790.1830
Legacy Audio Drivers, 10-1-2002, 5.2.3790.1830
Media Control Devices, 10-1-2002, 5.2.3790.1830
Legacy Video Capture Devices, 10-1-2002, 5.2.3790.1830
Video Codecs, 10-1-2002, 5.2.3790.1830
Microsoft Kernel System Audio Device, 10-1-2002, 5.2.3790.1830
Microsoft WINMM WDM Audio Compatibility Driver, 10-1-2002, 5.2.3790.1830

qfisheye · #2 08-20-2007, 10:52 PM

I would check microsoft site for their recommendation. If you want to do it, I remember when I set up a dual boot system win 98 and xp. The first thing you had to do was partition the hard drive. set up your system bios to boot from cd and then to hard drive. Hit a key when prompted to allow booting from cd. Win xp will ask you if you want to use the whole hard drive, this is where you will pick the partition size and continue to install the first win xp. after this is completed, reboot and test. If satisfied put win xp cd in and when asked if you want to boot from cd hit any key(do so). Windows will ask you what to do and pick don't install over the other windows already installed. It will install the xp 32or 64 in the second partition. Walla-you have both installed. When you reboot, you will have about 15 seconds topick the top choice or arrow down to the second xp and hit enter. I know when I loaded 98 and xp ,I had to load 98 in the first partition, but this won't be your problem. Since you are not going to use many 64 bit programs, I would make that partition- maybe one third and 32 bit two thirds. Just a suggestion Good Luck Lenny

rounak · #3 08-23-2007, 12:32 PM

as much as i know, you have to follow the ORDER of installations.
You should install the newer OS after the older ones. So, u will have to first install XP 32-bit and then install 64 bit OS