Multimedia Controller & DVD Drive issues

[pepperbox]

Hi guys,

Newbie here.

In device manager I have a yellow question mark with a red cross through it next to my multimedia controller; which is listed under other devices. It would appear that there are no drivers for it.

Also, I have yellow exclamations next to both my DVD drives. There are drivers listed for them when I enquire as to their properties, however Windows vannot load the device driver due to corruption or it may be missing.

I am not sure how these issues arose, however I recently installed Steinberg Cubasis and Steinberg Clean. All appeared well after installation. When I shut the machine down, there were MS updates awaiting installation. I clicked Ok to install them, but upon reboot I no longer had any DVD drives.

My audio is unaffected.

Any ideas? I will paste the results of Belarc Advisor below.....

Many thanks.
pepperbox


BELARC ADVISOR RESULTS

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MEDIONPC MS-7010
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7010
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 10/20/2004
Drives Memory Modules c,d
242.34 Gigabytes Usable Hard Drive Capacity
13.32 Gigabytes Hard Drive Free Space

IDE DVD-ROM 16X [CD-ROM drive]
PIONEER DVD RW DVR-107D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic CF Card CF USB Device [Hard drive] -- drive 2
Generic MS Card MS USB Device [Hard drive] -- drive 3
Generic SD Card MMC/SD USB Device [Hard drive] -- drive 4
Generic SM/XD Card SM USB Device [Hard drive] -- drive 5
HDS728080PLAT20 [Hard drive] (82.34 GB) -- drive 1
WDC WD1600BB-22GUA0 [Hard drive] (160.04 GB) -- drive 0 512 Megabytes Installed Memory

Slot 'A0' is Empty
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 2.95 GB free
d: (FAT32 on drive 1) 82.31 GB 686 MB free
e: (NTFS on drive 0) 73.40 GB 4.09 GB free
f: (FAT32 on drive 0) 6.60 GB 5.60 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 28/12/2006 20:04:37 (admin)
Iain 02/09/2007 15:11:16 (admin)
Jordan 31/08/2007 09:27:34
Keong 31/08/2007 10:08:49
local system accounts
ASPNET never
Gee 31/08/2007 17:09:11
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Brother DCP-117C USB Printer on USB001
PaperPort Color Printer Driver on BIPORT
PaperPort Mono Printer Driver on BIPORT

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce FX 5500 [Display adapter]
MED MD7417TF [Monitor] (17.1"vis, s/n AFA418U50023, May 2004)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
Creatix V.9X DSP Data Fax Modem


1394 Net Adapter
VIA Compatable Fast Ethernet Adapter
primary Auto IP Address: 86.4.182.111 / 22
Gateway: 86.4.180.1
Dhcp Server: 80.4.224.20
Physical Address: 00:11:09:A0:73:7B

Networking Dns Servers: 194.168.4.100
194.168.8.100
VIA OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
Nokia 6233
Virus Protection [Back to Top]
Kaspersky Internet Security Version 6.0.2.614
Realtime File Scanning On