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Audio device not working and screen scrolling choppy

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  #1  
Old 09-04-2007, 05:30 PM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
Cool Audio device not working and screen scrolling choppy

My computer crashed recently and we did a complete reinstall of Windows XP. There were a number of trojans and nasty trackers removed. My computer is alot faster now that we cleaned all that off with AVG, Trend Micro and used System Tech. The only problem now is my sound isn't working. I try to play my music files in WMP and it says "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

The other issue is that my screen is scrolling very choppy and slowly. I found another forum where another person had described the very same probem and a reply said it has to do with the loss of drivers for a video card. If there is anyone who can explain to me how to fix this as if explaining it to a person who doesn't have much computer knowledge could reply I'd very much appreciate it.

I downloaded Belarc as it seemes everyone is asked to do when a problem is mentioned here, so here is what my belarc thing says.

Computer Profile Summary
Computer Name: Killer-z2i2hqro (in MSHOME)
Profile Date: Tuesday, September 04, 2007 6:17:17 PM
Advisor Version: 7.2t
Windows Logon: Abigail


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway MS-6741 1.0
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MSI MS-6741 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
150.18 Gigabytes Hard Drive Free Space

LITE-ON CD-ROM LTN-487T
SONY CD-RW CRX230EE [CD-ROM drive]

eM Bay Reader USB Device [Hard drive] -- drive 4
eM Bay Reader USB Device [Hard drive] -- drive 3
eM Bay Reader USB Device [Hard drive] -- drive 2
eM Bay Reader USB Device [Hard drive] -- drive 1
EPSON Stylus Storage USB Device [Hard drive] -- drive 5
SanDisk Sansa e250 USB Device (2.01 GB) -- drive 6
SanDisk Sansa e250 USB Device -- drive 7
ST3200021A [Hard drive] (200.05 GB) -- drive 0, s/n 3LJ3GK81, rev 3.01, SMART Status: Healthy 448 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 195.57 GB 148.91 GB free
i: (FAT32 on drive 0) 4.47 GB 1.27 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Abigail 9/4/2007 2:36:58 PM (admin)
Administrator 8/29/2007 5:01:26 PM (admin)
Guest1 8/24/2007 10:43:21 PM (admin)
Guest2 8/21/2007 6:47:50 PM (admin)
local system accounts
Guest 9/1/2007 1:29:05 PM
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo R340 Series on USB001

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Compaq PCMCIA Controller
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) None detected
Communications Other Devices
PCI Soft Data Fax Modem with SmartCP


1394 Net Adapter
Linksys Wireless-G USB Network Adapter with SpeedBooster
primary Auto IP Address: 192.168.1.101 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:12:17:A8:9A:FD
VIA Rhine II Fast Ethernet Adapter
Dhcp Server: 192.168.1.1
Physical Address: 00:11:09:B1:B7:50

Networking Dns Server: 172.16.0.254
VIA OHCI Compliant IEEE 1394 Host Controller
PS/2 Keyboard
Logitech HID-compliant Cordless Mouse
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device (3x)
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.485 Version 7.5.485
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 08/14/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
KB917283 on 8/30/2007 (details...)
KB922770 on 8/30/2007 (details...)
KB928365 on 8/30/2007 (details...)
DataAccess
Q832483 on 8/28/2007 (details...)
Internet Explorer 6
SP1
KB918439-IE6SP1-20060530.145346 on 8/28/2007 (details...)
KB918899-IE6SP1-20060725.123917 on 8/28/2007 (details...)
KB925486-IE6SP1-20060918.120000 on 8/28/2007 (details...)
Microsoft .NET Framework 2.0
KB917283 on 8/30/2007 (details...)
KB922770 on 8/30/2007 (details...)
KB928365 on 8/30/2007 (details...)
Outlook Express 6
SP1
KB911567-OE6SP1-20060316.165634 on 8/28/2007 (details...)
WGA
SP0
KB892130 on 8/28/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 8/29/2007 (details...)
Windows Media Player 8
KB917734_WMP8 (details...)
SP0
KB917734_WMP8 on 8/28/2007 (details...)
Windows Media Player 9
KB936782_WMP9 (details...)
SP2
KB936782_WMP9 on 8/29/2007 (details...)
Windows Media Player
WM817787 (details...)
Q828026 (details...)
SP0
Q828026 on 8/28/2007 (details...)
KB911564 on 8/28/2007 (details...)
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  #2  
Old 09-04-2007, 05:31 PM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
second half of belarc profile

Windows XP
KB923689 (details...)
SP0
KB923689 on 8/29/2007 (details...)
KB937143-IE7 on 9/3/2007 (details...)
KB938127-IE7 on 8/29/2007 (details...)
SP2
KB811113[SP] on 8/29/2007 (details...)
SP3
KB873339 on 8/29/2007 (details...)
KB885835 on 8/29/2007 (details...)
KB885836 on 8/29/2007 (details...)
KB886185 on 8/29/2007 (details...)
KB887472 on 8/29/2007 (details...)
KB888302 on 8/29/2007 (details...)
KB890046 on 8/29/2007 (details...)
KB890859 on 8/29/2007 (details...)
KB891781 on 8/29/2007 (details...)
KB893756 on 8/29/2007 (details...)
KB893803V2 on 8/28/2007 (details...)
KB896358 on 8/29/2007 (details...)
KB896423 on 8/29/2007 (details...)
KB896424 on 8/29/2007 (details...)
KB896428 on 8/29/2007 (details...)
KB898461 on 8/28/2007 (details...)
KB899587 on 8/29/2007 (details...)
KB899591 on 8/29/2007 (details...)
KB900725 on 8/29/2007 (details...)
KB901017 on 8/29/2007 (details...)
KB901214 on 8/29/2007 (details...)
Windows XP
SP3 (continued)
KB902400 on 8/29/2007 (details...)
KB904706 on 8/29/2007 (details...)
KB904942 on 8/29/2007 (details...)
KB905414 on 8/29/2007 (details...)
KB905749 on 8/29/2007 (details...)
KB908519 on 8/29/2007 (details...)
KB908531 on 8/29/2007 (details...)
KB910437 on 8/29/2007 (details...)
KB911280 on 8/29/2007 (details...)
KB911562 on 8/29/2007 (details...)
KB911927 on 8/29/2007 (details...)
KB912919 on 8/29/2007 (details...)
KB913580 on 8/29/2007 (details...)
KB914388 on 8/29/2007 (details...)
KB914389 on 8/29/2007 (details...)
KB914440 on 8/29/2007 (details...)
KB915865 on 8/29/2007 (details...)
KB916595 on 8/29/2007 (details...)
KB917344 on 8/29/2007 (details...)
KB917422 on 8/29/2007 (details...)
KB917953 on 8/29/2007 (details...)
KB918118 on 8/29/2007 (details...)
KB919007 on 8/29/2007 (details...)
KB920213 on 8/29/2007 (details...)
KB920670 on 8/29/2007 (details...)
KB920683 on 8/29/2007 (details...)
KB920685 on 8/29/2007 (details...)
KB921398 on 8/29/2007 (details...)
KB921503 on 8/29/2007 (details...)
KB921883 on 8/29/2007 (details...)
KB922582 on 8/29/2007 (details...)
KB922616 on 8/29/2007 (details...)
KB922819 on 8/29/2007 (details...)
KB923191 on 8/29/2007 (details...)
KB923414 on 8/29/2007 (details...)
KB923980 on 8/29/2007 (details...)
KB924191 on 8/29/2007 (details...)
KB924270 on 8/29/2007 (details...)
KB924496 on 8/29/2007 (details...)
KB924667 on 8/29/2007 (details...)
KB925902 on 8/29/2007 (details...)
KB926255 on 8/29/2007 (details...)
KB926436 on 8/29/2007 (details...)
KB927779 on 8/29/2007 (details...)
KB927802 on 8/29/2007 (details...)
KB927891 on 8/29/2007 (details...)
KB928255 on 8/29/2007 (details...)
KB928843 on 8/29/2007 (details...)
KB929123 on 8/29/2007 (details...)
KB930178 on 8/29/2007 (details...)
KB930916 on 8/29/2007 (details...)
KB931261 on 8/29/2007 (details...)
KB931784 on 8/29/2007 (details...)
KB932168 on 8/29/2007 (details...)
KB933360 on 8/29/2007 (details...)
KB935839 on 8/29/2007 (details...)
KB935840 on 8/29/2007 (details...)
KB936021 on 8/29/2007 (details...)
KB937143 on 8/29/2007 (details...) Reinstall!
KB938127 on 8/29/2007 (details...)
KB938828 on 8/29/2007 (details...)
KB938829 on 8/29/2007 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 8/29/2007 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 8/29/2007 (Microsoft National Language Support Downlevel APIs)
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  #3  
Old 09-04-2007, 07:11 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
[quote=sprocket99]My computer crashed recently and we did a complete reinstall of Windows XP. There were a number of trojans and nasty trackers removed. My computer is alot faster now that we cleaned all that off with AVG, Trend Micro and used System Tech. The only problem now is my sound isn't working. I try to play my music files in WMP and it says "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

The other issue is that my screen is scrolling very choppy and slowly. I found another forum where another person had described the very same probem and a reply said it has to do with the loss of drivers for a video card. If there is anyone who can explain to me how to fix this as if explaining it to a person who doesn't have much computer knowledge could reply I'd very much appreciate it.

I downloaded Belarc as it seemes everyone is asked to do when a problem is mentioned here, so here is what my belarc thing says.

Computer Profile Summary
Computer Name: Killer-z2i2hqro (in MSHOME)
Profile Date: Tuesday, September 04, 2007 6:17:17 PM
Advisor Version: 7.2t
Windows Logon: Abigail


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway MS-6741 1.0
Processor a Main Circuit Board b
2.40 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MSI MS-6741 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. Version 07.00T 04/02/01
Drives Memory Modules c,d
200.04 Gigabytes Usable Hard Drive Capacity
150.18 Gigabytes Hard Drive Free Space

LITE-ON CD-ROM LTN-487T
SONY CD-RW CRX230EE [CD-ROM drive]

eM Bay Reader USB Device [Hard drive] -- drive 4
eM Bay Reader USB Device [Hard drive] -- drive 3
eM Bay Reader USB Device [Hard drive] -- drive 2
eM Bay Reader USB Device [Hard drive] -- drive 1
EPSON Stylus Storage USB Device [Hard drive] -- drive 5
SanDisk Sansa e250 USB Device (2.01 GB) -- drive 6
SanDisk Sansa e250 USB Device -- drive 7
ST3200021A [Hard drive] (200.05 GB) -- drive 0, s/n 3LJ3GK81, rev 3.01, SMART Status: Healthy 448 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 195.57 GB 148.91 GB free
i: (FAT32 on drive 0) 4.47 GB 1.27 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Abigail 9/4/2007 2:36:58 PM (admin)
Administrator 8/29/2007 5:01:26 PM (admin)
Guest1 8/24/2007 10:43:21 PM (admin)
Guest2 8/21/2007 6:47:50 PM (admin)
local system accounts
Guest 9/1/2007 1:29:05 PM
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account EPSON Stylus Photo R340 Series on USB001

Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
Compaq PCMCIA Controller
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) None detected
Communications Other Devices
PCI Soft Data Fax Modem with SmartCP


1394 Net Adapter
Linksys Wireless-G USB Net
work Adapter with SpeedBooster

There is a graphic card installed, will need to know which one Get Everest, copy and paste the Computer / Summary section, it should give the graphic card
http://www.softpedia.com/get/System/...-Edition.shtml

Audio is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...&GetDown=false

Download the (Executable file) save to desktop, double click downloaded file on desktop to install


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #4  
Old 09-04-2007, 10:49 PM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
Red face Here is the everest computer summary.

I am downloading the realtek driver as I type this and created my system restore point in case any errors occur. Thanks so much for your help!!

--------[ EVEREST Corporate Edition ]-----------------------------------------------------------------------------------

Version EVEREST v4.00.976
Benchmark Module 2.1.184.0
Homepage http://www.lavalys.com/
Report Type Quick Report [ TRIAL VERSION ]
Computer KILLER-Z2I2HQRO (Abby's Computer)
Generator Abigail
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2007-09-04
Time 23:48


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 7.0.5730.11 (IE 7.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KILLER-Z2I2HQRO (Abby's Computer)
User Name Abigail
Logon Domain [ TRIAL VERSION ]
Date / Time 2007-09-04 / 23:47

Motherboard:
CPU Type AMD Athlon 64, 2400 MHz (12 x 200) 3400+
Motherboard Name Unknown
Motherboard Chipset VIA K8M800/K8N800, AMD Hammer
System Memory [ TRIAL VERSION ]
BIOS Type AMI (12/24/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM4)
Communication Port Printer Port (LPT1)

Display:
Video Adapter VIA/S3G UniChrome Pro
3D Accelerator VIA/S3G UniChrome Pro

Multimedia:
Audio Adapter Realtek ALC655 @ VIA AC'97 Enhanced Audio Controller

Storage:
IDE Controller VIA Bus Master IDE Controller
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive EPSON Stylus Storage USB Device
Disk Drive SanDisk Sansa e250 USB Device (1913 MB, USB)
Disk Drive SanDisk Sansa e250 USB Device
Disk Drive ST3200021A (200 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive LITE-ON CD-ROM LTN-487T
Optical Drive SONY CD-RW CRX230EE (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
I: (FAT32) 4258 MB (1210 MB free)
Total Size [ TRIAL VERSION ]

Input:
Keyboard PS/2 Keyboard
Mouse Logitech HID-compliant Cordless Mouse
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-12-17-A8-9A-FD
Network Adapter Linksys Wireless-G USB Network Adapter with SpeedBooster (192. [ TRIAL VERSION ])
Network Adapter VIA Rhine II Fast Ethernet Adapter
Modem PCI Soft Data Fax Modem with SmartCP

Peripherals:
Printer EPSON Stylus Photo R340 Series
FireWire Controller VIA VT6307 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB2 Controller VIA VT8237 USB 2.0 Enhanced Host Controller
USB Device Linksys Wireless-G USB Network Adapter with SpeedBooster
USB Device Logitech Cordless USB Mouse
USB Device USB Composite Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version Version 07.00T
DMI System Manufacturer Gateway
DMI System Product MS-6741
DMI System Version 1.0
DMI System Serial Number [ TRIAL VERSION ]
DMI Motherboard Manufacturer MSI
DMI Motherboard Product MS-6741
DMI Motherboard Version 1.0
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Uknown Chassis Manufacture
DMI Chassis Version Version 1.00
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 1
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  #5  
Old 09-05-2007, 07:43 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by sprocket99
I am downloading the realtek driver as I type this and created my system restore point in case any errors occur. Thanks so much for your help!!

--------[ EVEREST Corporate Edition ]-----------------------------------------------------------------------------------

Version EVEREST v4.00.976
Benchmark Module 2.1.184.0
Homepage http://www.lavalys.com/
Report Type Quick Report [ TRIAL VERSION ]
Computer KILLER-Z2I2HQRO (Abby's Computer)
Generator Abigail
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2007-09-04
Time 23:48


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 7.0.5730.11 (IE 7.0)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name KILLER-Z2I2HQRO (Abby's Computer)
User Name Abigail
Logon Domain [ TRIAL VERSION ]
Date / Time 2007-09-04 / 23:47

Motherboard:
CPU Type AMD Athlon 64, 2400 MHz (12 x 200) 3400+
Motherboard Name Unknown
Motherboard Chipset VIA K8M800/K8N800, AMD Hammer
System Memory [ TRIAL VERSION ]
BIOS Type AMI (12/24/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM4)
Communication Port Printer Port (LPT1)

Display:
Video Adapter VIA/S3G UniChrome Pro
3D Accelerator VIA/S3G UniChrome Pro

Multimedia:
Audio Adapter Realtek ALC655 @ VIA AC'97 Enhanced Audio Controller

Storage:
IDE Controller VIA Bus Master IDE Controller
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive eM Bay Reader USB Device
Disk Drive EPSON Stylus Storage USB Device
Disk Drive SanDisk Sansa e250 USB Device (1913 MB, USB)
Disk Drive SanDisk Sansa e250 USB Device
Disk Drive ST3200021A (200 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive LITE-ON CD-ROM LTN-487T
Optical Drive SONY CD-RW CRX230EE (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
I: (FAT32) 4258 MB (1210 MB free)
Total Size [ TRIAL VERSION ]

Input:
Keyboard PS/2 Keyboard
Mouse Logitech HID-compliant Cordless Mouse
Mouse PS/2 Compatible Mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-12-17-A8-9A-FD
Network Adapter Linksys Wireless-G USB Network Adapter with SpeedBooster (192. [ TRIAL VERSION ])
Network Adapter VIA Rhine II Fast Ethernet Adapter
Modem PCI Soft Data Fax Modem with SmartCP

Peripherals:
Printer EPSON Stylus Photo R340 Series
FireWire Controller VIA VT6307 Fire IIM IEEE1394 Host Controller (PHY: VIA VT6307)
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB1 Controller VIA VT8237 USB Universal Host Controller
USB2 Controller VIA VT8237 USB 2.0 Enhanced Host Controller
USB Device Linksys Wireless-G USB Network Adapter with SpeedBooster
USB Device Logitech Cordless USB Mouse
USB Device USB Composite Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device
USB Device USB Printing Support

DMI:
DMI BIOS Vendor American Megatrends Inc.
DMI BIOS Version Version 07.00T
DMI System Manufacturer Gateway
DMI System Product MS-6741
DMI System Version 1.0
DMI System Serial Number [ TRIAL VERSION ]
DMI Motherboard Manufacturer MSI
DMI Motherboard Product MS-6741
DMI Motherboard Version 1.0
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Uknown Chassis Manufacture
DMI Chassis Version Version 1.00
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 1

The MS-6741 lists 2 boards one with onboard Vidoe and one without, do you plug your monitor into a socket on the I/O plate as shown here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #6  
Old 09-06-2007, 01:41 PM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
Yes it does plug into a socket.
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  #7  
Old 09-07-2007, 06:36 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by sprocket99
Yes it does plug into a socket.

On the I/O plate or the Expansion slots
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #8  
Old 09-13-2007, 08:28 AM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
It plugs into the I/O plate I've been meaning to get back there and look sorry for the delay.
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  #9  
Old 09-13-2007, 06:40 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by sprocket99
It plugs into the I/O plate I've been meaning to get back there and look sorry for the delay.

Go here to MSI and install the Via K8M800 VGA driver
http://global.msi.com.tw/index.php?f...=1&prod_no=601

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #10  
Old 09-27-2007, 12:20 PM
sprocket99 Offline
Registered User
 
Join Date: Sep 2007
Posts: 7
Thanks for your help

This issue has been totally resolved. No more choppy screen and music music music!!!! I will definitely be back here if I have any future problems.
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