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Problems after a virus/malware. please help

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  #16  
Old 10-04-2007, 01:05 PM
matt_coates Offline
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Join Date: Sep 2007
Posts: 12
PCI Bus Driver: system32\DRIVERS\pci.sys (system)
PCIIde: system32\DRIVERS\pciide.sys (system)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)
WAN Miniport (PPTP): system32\DRIVERS\raspptp.sys (manual start)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
QoS Packet Scheduler: system32\DRIVERS\psched.sys (manual start)
Direct Parallel Link Driver: system32\DRIVERS\ptilink.sys (manual start)
Remote Access Auto Connection Driver: system32\DRIVERS\rasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
WAN Miniport (L2TP): system32\DRIVERS\rasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%\system32\svchost.exe -k netsvcs (manual start)
Remote Access PPPOE Driver: system32\DRIVERS\raspppoe.sys (manual start)
Direct Parallel: system32\DRIVERS\raspti.sys (manual start)
Rdbss: system32\DRIVERS\rdbss.sys (system)
RDPCDD: System32\DRIVERS\RDPCDD.sys (system)
Remote Desktop Help Session Manager: C:\WINDOWS\system32\sessmgr.exe (manual start)
Digital CD Audio Playback Filter Driver: system32\DRIVERS\redbook.sys (system)
Routing and Remote Access: %SystemRoot%\system32\svchost.exe -k netsvcs (disabled)
Remote Procedure Call (RPC) Locator: %SystemRoot%\system32\locator.exe (manual start)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
QoS RSVP: %SystemRoot%\system32\rsvp.exe (manual start)
Belkin USB Network Adapter: system32\DRIVERS\rt73.sys (manual start)
Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter: system32\DRIVERS\RTL8187.sys (manual start)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
SDdriver: \??\C:\WINDOWS\system32\Drivers\sddriver.sys (manual start)
Secdrv: system32\DRIVERS\secdrv.sys (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Serenum Filter Driver: system32\DRIVERS\serenum.sys (manual start)
Serial port driver: system32\DRIVERS\serial.sys (system)
ServiceLayer: "C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe" (manual start)
High-Capacity Floppy Disk Drive: system32\DRIVERS\sfloppy.sys (manual start)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
SiI-3132 SATALink Controller: system32\DRIVERS\SI3132.sys (system)
SATALink driver accelerator: system32\DRIVERS\SiWinAcc.sys (system)
SATALink External Device Filter: system32\DRIVERS\SiRemFil.sys (system)
SPBBCDrv: \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys (system)
Speed Disk service: C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE (autostart)
Microsoft Kernel Audio Splitter: system32\drivers\splitter.sys (manual start)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Filter Driver: system32\DRIVERS\sr.sys (system)
System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
SRTSP: System32\Drivers\SRTSP.SYS (manual start)
SRTSPL: System32\Drivers\SRTSPL.SYS (manual start)
SRTSPX: System32\Drivers\SRTSPX.SYS (system)
Srv: system32\DRIVERS\srv.sys (manual start)
SSDP Discovery Service: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)
Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)
Software Bus Driver: system32\DRIVERS\swenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
MS Software Shadow Copy Provider: C:\WINDOWS\system32\dllhost.exe /Processid:{8CD3CC1E-8852-4E3D-9321-B07595090D53} (manual start)
Symantec Core LC: "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" (manual start)
Symantec AppCore Service: "C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe" (autostart)
SYMDNS: \SystemRoot\System32\Drivers\SYMDNS.SYS (manual start)
SymEvent: \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (manual start)
SYMFW: \SystemRoot\System32\Drivers\SYMFW.SYS (manual start)
SYMIDS: \SystemRoot\System32\Drivers\SYMIDS.SYS (manual start)
SYMIDSCO: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs \20071002.003\SymIDSCo.sys (manual start)
SYMNDIS: \SystemRoot\System32\Drivers\SYMNDIS.SYS (manual start)
SYMREDRV: \SystemRoot\System32\Drivers\SYMREDRV.SYS (manual start)
SYMTDI: \SystemRoot\System32\Drivers\SYMTDI.SYS (system)
Microsoft Kernel System Audio Device: system32\drivers\sysaudio.sys (manual start)
Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: system32\DRIVERS\tcpip.sys (system)
Terminal Device Driver: system32\DRIVERS\termdd.sys (system)
Terminal Services: %SystemRoot%\System32\svchost -k DComLaunch (manual start)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Microcode Update Driver: system32\DRIVERS\update.sys (manual start)
Universal Plug and Play Device Host: %SystemRoot%\system32\svchost.exe -k LocalService (manual start)
Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
Microsoft USB Generic Parent Driver: system32\DRIVERS\usbccgp.sys (manual start)
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver: system32\DRIVERS\usbehci.sys (manual start)
USB2 Enabled Hub: system32\DRIVERS\usbhub.sys (manual start)
Microsoft USB Open Host Controller Miniport Driver: system32\DRIVERS\usbohci.sys (manual start)
Microsoft USB PRINTER Class: system32\DRIVERS\usbprint.sys (manual start)
USB Scanner Driver: system32\DRIVERS\usbscan.sys (manual start)
USB Mass Storage Driver: system32\DRIVERS\USBSTOR.SYS (manual start)
Messenger Sharing USN Journal Reader service: C:\WINDOWS\system32\svchost.exe -k usnsvc (manual start)
VgaSave: \SystemRoot\System32\drivers\vga.sys (system)
Volume Shadow Copy: %SystemRoot%\System32\vssvc.exe (manual start)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Remote Access IP ARP Driver: system32\DRIVERS\wanarp.sys (manual start)
Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
WMI Performance Adapter: C:\WINDOWS\system32\wbem\wmiapsrv.exe (manual start)
Windows Media Player Network Sharing Service: "C:\Program Files\Windows Media Player\WMPNetwk.exe" (manual start)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Windows Driver Foundation - User-mode Driver Framework Platform Driver: system32\DRIVERS\WudfPf.sys (manual start)
Windows Driver Foundation - User-mode Driver Framework Reflector: system32\DRIVERS\wudfrd.sys (manual start)
Windows Driver Foundation - User-mode Driver Framework: %SystemRoot%\system32\svchost.exe -k WudfServiceGroup (manual start)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Network Provisioning Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)


--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\WINDOWS\TEMP\symlcsv1.exe


--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\pol icies\Explorer\Run

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\pol icies\Explorer\Run

*No values found*

--------------------------------------------------

End of report, 38,408 bytes
Report generated in 0.140 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
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  #17  
Old 10-05-2007, 04:08 AM
oddjob's Avatar
oddjob Offline
Registered User
 
Join Date: Nov 2006
Posts: 211
Logs are OK. No malware.

Norton > I see the confusion now. You originally said you had Norton antivirus but you didn't mention a firewall. Hence my concerns.

You now confirm you have Norton Internet Security which is both antivirus AND firewall. So all seems to be well on that issue then.

Save > I suggest you run a system-wide search for "save.exe" (without the quotes). If it is found on your system make a note of where it is and post the folder name & full location address in your next post here.

IE > If you are using Internet Explorer make sure you are using the latest version ... version 7. It looks as though you still have a much older version on your system.

On the other hand you might like to consider using an alternative browser such as Firefox, Opera, Flock etc.

Java > having brought your java up to date it has just moved on from update 2 to update 3. Update time again.

Download the latest version of Java Runtime Environment (JRE) 6 to your desktop from here ……

http://javadl.sun.com/webapps/downlo...BundleId=12798

  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then install the newest version by double-clicking the update file you just downloaded to your desktop.


Cleaner > when you browse the net, or even just use the computer normally, you build up clutter. Temporary files and such. You should run Ccleaner to help clean out your system and free up disk space.

Get Ccleaner here but ensure you install it WITHOUT the optional Yahoo Toolbar download (you must untick/uncheck the relevant box on download) …

http://www.ccleaner.com/

file associations > to ensure your file associations stay in place correctly download DAFT from here ....

http://www.techsupportforum.com/sect...ckard/daft.exe

Save it to your desktop:
  1. Double-click the daft.exe icon. Read the disclaimer and click OK.
  2. Click on the Scan button.
  3. If it finds faulty file associations, they will appear in red beside a checkbox. If this occurs, just place a tick in the boxes in question.
  4. Click the Fix button.
  5. Re-scan and save a logfile. By default, it will save as daft.txt.

Post the contents of that logfile with your next post.

Once you are finished I will post some final thoughts on keeping your system as safe as possible.


OJ
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“The only truly secure system is one that is powered off, cast in a block of concrete and sealed in a lead-lined room with armed guards - and even then I have my doubts.”
Eugene H. Spafford
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