Please Help (Error message)

aalsaqri · #1 10-04-2007, 02:35 PM

Ok so on day i was using the internet and then some pop-up came up telling me i had spyware on my computer and that i should click yes to download spyware program. After that i everytime i click on control panel and the clock on my computer i get this message:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

PLEASE HELP!!!!!!!!!

I tryed downloading spybot, spy subtract, Eusing Registry fixer, and registry mechanic, and i tryed restoring the hard drive and yet i still have no luck.

Monty007 · #2 10-04-2007, 05:21 PM

Before starting save all of your docs and important files to a safe place e.g. not on your boot drive.
Run a full anti virus program but first download this file http://www.superantispyware.com/
Install, boot into safe mode and run a full scan of superanti spyware (dont forget to update it first)

oddjob · #3 10-05-2007, 04:14 AM

Quote:

Originally Posted by aalsaqri

some pop-up came up telling me i had spyware on my computer and that i should click yes to download spyware program.

Sounds like a smitfraud and/or vundo infection but do what Monty advises first. Definitely.

If that doesn’t fix it post a HJT log here. To do that download Trend Micro HijackThis 2.0.2 here ……

http://www.trendsecure.com/portal/en...HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your next post.

DO NOT use the ”AnalyseThis” button. Its findings are dangerous if misinterpreted.

DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System.

OJ