multimedia audio controller problem w/ sony w20
I just had to reinstall windows XP pro on a Sony PCV-W20 and when loading the drivers I have a yellow triangle w/ exclamation point next to the multimedia audio controller in device manager. I tried the driver listed #7012 from Sony's support site still with no luck. The machine has an on board integrated sound card. I checked the BIOS and the sound is enabled. A wasted $30 phone call to Sony provided no answers. They recommened that I try XP home instead of XP pro because that is what the system came with. I do not have any recovery CD's and Sony no longer produces them. I did download and run Belarc with the following results:
System Security Status CIS Benchmark Score
1.88 of 10 (details...)
Virus Protection
Up-to-date
Microsoft Security Updates
73 missing
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Computer Profile Summary
Computer Name: William-x7htlfv (in WORKGROUP)
Profile Date: Friday, October 12, 2007 4:27:04 PM
Advisor Version: 7.2t
Windows Logon: Administrator
Click here for Belarc's System Management products, for large and small companies.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Sony Corporation PCV-W20
System Serial Number: 28420130-3001118
Asset Tag: P03800000000BDC9ADEB74012A46
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. SAPPHIRE REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ACPI BIOS Revision 1002 12/04/2002
Drives Memory Modules c,d
60.05 Gigabytes Usable Hard Drive Capacity
50.34 Gigabytes Hard Drive Free Space
MATSHITA UJDA730 DVD/CDRW [CD-ROM drive]
Disk drive -- drive 1
SAMSUNG SV0602H [Hard drive] (60.06 GB) -- drive 0, s/n 0507J1FTC25744, rev RH100-10, SMART Status: Healthy 992 Megabytes Installed Memory
Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Slot 'DIMM 3' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 15.00 GB 8.46 GB free
d: (NTFS on drive 0) 45.05 GB 41.87 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/10/2007 6:26:12 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650_651_740 [Display adapter]
Targa 23.0 [Monitor] (23.0"vis)
Bus Adapters Multimedia
Ricoh R/RL/5C476(II) or Compatible CardBus Controller (2x)
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Multimedia Audio Controller
Communications Other Devices
Agere Systems AC'97 Modem
1394 Net Adapter
Dynex Wireless G Enhanced Adapter
primary Auto IP Address: 192.168.2.104 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:1A:73:33:C5:DE
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:E0:18:E7:AF:F2
Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Sony Memory Stick controller(WB)
HID-compliant mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
Any help would be appreciated as this is driving me crazy. Thanks
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