No sound

Natztastic · #1 10-29-2007, 09:28 AM

Hello,

Please help i desperately need to get my sound working again. My dad deleted windows (By accident

) So we've had to start again from scratch, and i dodn't know why but there is no sound at all.

This is Belarc results, any help really appreciated.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC Essential Edition P660403401
System Serial Number: 024519720356
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS651 1.x
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 2.0H 05/08/2003
Drives Memory Modules c,d
77.92 Gigabytes Usable Hard Drive Capacity
72.93 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
TDK DVDRW0404N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380020A [Hard drive] (80.03 GB) -- drive 0, s/n 5GC141SS, rev 3.93, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR1 ' has 256 MB
Slot 'DDR0 ' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 77.92 GB 72.93 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Natalie 10/29/2007 1:15:51 PM (admin)
Owner 10/29/2007 1:15:49 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
Packard Bell NEC CI A727 [Monitor] (15.7"vis, s/n 100442253016, October 2002)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

1394 Net Adapter
NETGEAR MA311 PCI Adapter
Dhcp Server: none responded
Physical Address: 00:09:5B:11:FB:A4
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 82.32.204.137 / 21
Gateway: 82.32.200.1
Dhcp Server: 80.235.128.126
Physical Address: 00:20:ED:B4:8B:A7

Networking Dns Servers: 62.31.176.39
194.117.134.19
195.188.53.175

Also one more thing if someone could help me, its onyl small but doing my head in, when i press Quotation marks it gives me @ and vice versa. How do i fix this?

thankyou so much for your help.

pip22 · #2 10-29-2007, 11:22 AM

First your keyboard problem. It's probably set to the wrong country. Go into:
1. Control Panel (classic view)->Regional & Language Options.
2. Click the 'Languages' tab
3. Click the 'Details' button
4. Make sure language is 'English-United Kingdom', and that Keyboard is set to 'United Kingdom'.
5. Click 'OK'.

You probably have no sound because the sound-driver (a small bit of software) is not installed. This is supplied by Packard Bell from their support website.
I've entered the system serial number you posted above (024519720356), so this should be the correct download page for your model:
http://support.packardbell.com/uk/it...9720356&g=2000

On that page, hover your mouse-pointer over the "Driver" tab and click the first sub-item "Sound".
Download and install that driver (SigmaTel C-Major (STAC97N) for SiS audio driver).

Natztastic · #3 10-29-2007, 11:33 AM

Quote:

Originally Posted by pip22

First your keyboard problem. It's probably set to the wrong country. Go into:
1. Control Panel (classic view)->Regional & Language Options.
2. Click the 'Languages' tab
3. Click the 'Details' button
4. Make sure language is 'English-United Kingdom', and that Keyboard is set to 'United Kingdom'.
5. Click 'OK'.

You probably have no sound because the sound-driver (a small bit of software) is not installed. This is supplied by Packard Bell from their support website.
I've entered the system serial number you posted above (024519720356), so this should be the correct download page for your model:
http://support.packardbell.com/uk/it...9720356&g=2000

On that page, hover your mouse-pointer over the "Driver" tab and click the first sub-item "Sound".
Download and install that driver (SigmaTel C-Major (STAC97N) for SiS audio driver).

Thankyou so much for everything.

x

tanuj_chadha · #4 10-29-2007, 05:05 PM

Quote:

Originally Posted by Natztastic

Hello,

Please help i desperately need to get my sound working again. My dad deleted windows (By accident

) So we've had to start again from scratch, and i dodn't know why but there is no sound at all.

This is Belarc results, any help really appreciated.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Packard Bell NEC Essential Edition P660403401
System Serial Number: 024519720356
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.53 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS651 1.x
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 2.0H 05/08/2003
Drives Memory Modules c,d
77.92 Gigabytes Usable Hard Drive Capacity
72.93 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
TDK DVDRW0404N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380020A [Hard drive] (80.03 GB) -- drive 0, s/n 5GC141SS, rev 3.93, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR1 ' has 256 MB
Slot 'DDR0 ' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 77.92 GB 72.93 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Natalie 10/29/2007 1:15:51 PM (admin)
Owner 10/29/2007 1:15:49 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
Packard Bell NEC CI A727 [Monitor] (15.7"vis, s/n 100442253016, October 2002)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

1394 Net Adapter
NETGEAR MA311 PCI Adapter
Dhcp Server: none responded
Physical Address: 00:09:5B:11:FB:A4
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 82.32.204.137 / 21
Gateway: 82.32.200.1
Dhcp Server: 80.235.128.126
Physical Address: 00:20:ED:B4:8B:A7

Networking Dns Servers: 62.31.176.39
194.117.134.19
195.188.53.175

Also one more thing if someone could help me, its onyl small but doing my head in, when i press Quotation marks it gives me @ and vice versa. How do i fix this?

thankyou so much for your help.

Check under device manager if all the sound devices are listed properly.
start-> right click on my conputer-> click on properties-> hardware-> device manager-> sound & audio devices. check if there are any red X or yellow question marks listed. If yes then go ahead & install the sound drivers. check in system bios if system sound if off or on under intergrated devices. if it is off then highlight on & press enter.