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PLEASE HELP!!!!!!!! i have no sound

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  #1  
Old 11-12-2007, 04:31 PM
robin1983 Offline
Registered User
 
Join Date: Nov 2007
Posts: 1
PLEASE HELP!!!!!!!! i have no sound

my compter crashed so i had to reinstall my xp sp2 again and hay presto
no sound what so eva i have tried to up my c-media ac97 audio device
but that does not work

i have tried to uninstall then reinstall but still nothen

her is my system specs

System Security Status CIS Benchmark Score
Available only for Windows 2000, XP Pro, and 2003
Virus Protection
Up-to-date
Microsoft Security Update
Up-to-date
Computer Profile Summary
Computer Name: Robins (in MSHOME)
Profile Date: 12 November 2007 21:54:30
Advisor Version: 7.2v
Windows Logon: robin james

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Packard Bell NEC P700401301
System Serial Number: 024372920111
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0Z 09/10/2002
Drives Memory Modules c,d
57.91 Gigabytes Usable Hard Drive Capacity
55.34 Gigabytes Hard Drive Free Space

FREECOM_ DVD+/-RW16H8 USB Device [CD-ROM drive]
SAMSUNG CDRW/DVD SM-308B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST360020A [Hard drive] (60.02 GB) -- drive 0, s/n 5EX0SFC6, rev 3.93, SMART Status: Healthy 480 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 57.91 GB 55.34 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
robin james 12/11/2007 21:51:00 (admin)
tony 12/11/2007 00:53:51 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
Packard Bell NEC CI A727 [Monitor] (15.7"vis, October 2001)
Bus Adapters Multimedia
NEC PCI to USB Open Host Controller (2x)
SiS 7001 PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 86.21.49.12 / 22
Gateway: 86.21.48.1
Dhcp Server: 62.253.32.21
Physical Address: 00:20:ED:B2:09:56

Networking Dns Servers: 194.168.4.100
194.168.8.100
USB Human Interface Device
Logitech QuickCam Express
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub (2x)
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.503 Version 7.5.503
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
MSXML 2
SP6
KB887606 (details...)
MSXML 4
SP2
KB936181 (details...)
Windows Media Format 11 SDK
KB928788 (details...)
KB929399 (details...)
KB929773 (details...)
KB932390 (details...)
KB933547 (details...)
SP0
KB928788 (details...)
KB929399 (details...)
KB929773 (details...)
KB932390 (details...)
KB933547 (details...)
Windows Media Player 11
KB931756 (details...)
KB936782_WMP11 (details...)
KB939683 (details...)
SP0
KB931756 (details...)
KB939683 on 12/11/2007 (details...)
SP2
KB936782_WMP11 on 12/11/2007 (details...)
Windows Media Player 6.4
SP0
KB925398 (details...)
Windows Media Player
SP0
KB911564 (details...)
Windows XP
SP0
KB928090-IE7 (details...)
KB929969-IE7 (details...)
KB933566-IE7 (details...)
KB938127-IE7 on 12/11/2007 (details...)
KB939653-IE7 on 12/11/2007 (details...)
SP10
MSCOMPPACKV1 (Microsoft Compression Client Pack 1.0 for Windows
SP1
IDNMITIGATIONAPIS (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING (Microsoft National Language Support Downlevel APIs)

Software Licenses [Back to Top]

Belarc - Advisor 76689626
Microsoft - Internet Explorer 55277-OEM-0044814-97541 (Key: KHFJB-3GBFR-72XFQ-CB8D2-YYFH3)e
Microsoft - Software Update for Web Folders 12345-111-1111111-52193
Microsoft - Windows XP Home Edition 55277-OEM-0044814-97541 (Key: KHFJB-3GBFR-72XFQ-CB8D2-YYFH3)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
AC3Filter Config *
Belarc, Inc. - Advisor Version 7.2v *
BJCFD *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.502 *
Microsoft (R) Windows Script Host Version 5.7.0.16535 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.20661 * Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U3 Version 6.0.30.5 *
µTorrent *
the number on the sticker on the back of my computer is p/n p700401301

and its a packard bell imedia

PLEASE HELP !!!!!!!
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  #2  
Old 11-12-2007, 06:34 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,028
Quote:
Originally Posted by robin1983
my compter crashed so i had to reinstall my xp sp2 again and hay presto
no sound what so eva i have tried to up my c-media ac97 audio device
but that does not work

i have tried to uninstall then reinstall but still nothen

her is my system specs

System Security Status CIS Benchmark Score
Available only for Windows 2000, XP Pro, and 2003
Virus Protection
Up-to-date
Microsoft Security Update
Up-to-date
Computer Profile Summary
Computer Name: Robins (in MSHOME)
Profile Date: 12 November 2007 21:54:30
Advisor Version: 7.2v
Windows Logon: robin james

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Packard Bell NEC P700401301
System Serial Number: 024372920111
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: NEC COMPUTERS INTERNATIONAL SiS650 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 2.0Z 09/10/2002
Drives Memory Modules c,d
57.91 Gigabytes Usable Hard Drive Capacity
55.34 Gigabytes Hard Drive Free Space

FREECOM_ DVD+/-RW16H8 USB Device [CD-ROM drive]
SAMSUNG CDRW/DVD SM-308B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST360020A [Hard drive] (60.02 GB) -- drive 0, s/n 5EX0SFC6, rev 3.93, SMART Status: Healthy 480 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 57.91 GB 55.34 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
robin james 12/11/2007 21:51:00 (admin)
tony 12/11/2007 00:53:51 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller SiS 650 [Display adapter]
Packard Bell NEC CI A727 [Monitor] (15.7"vis, October 2001)
Bus Adapters Multimedia
NEC PCI to USB Open Host Controller (2x)
SiS 7001 PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller C-Media AC97 Audio Device
MPU-401 Compatible MIDI Device
Standard Game Port
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem


Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 86.21.49.12 / 22
Gateway: 86.21.48.1
Dhcp Server: 62.253.32.21
Physical Address: 00:20:ED:B2:09:56

Networking Dns Servers: 194.168.4.100
194.168.8.100
USB Human Interface Device
Logitech QuickCam Express
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub (2x)
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.503 Version 7.5.503
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
MSXML 2
SP6
KB887606 (details...)
MSXML 4
SP2
KB936181 (details...)
Windows Media Format 11 SDK
KB928788 (details...)
KB929399 (details...)
KB929773 (details...)
KB932390 (details...)
KB933547 (details...)
SP0
KB928788 (details...)
KB929399 (details...)
KB929773 (details...)
KB932390 (details...)
KB933547 (details...)
Windows Media Player 11
KB931756 (details...)
KB936782_WMP11 (details...)
KB939683 (details...)
SP0
KB931756 (details...)
KB939683 on 12/11/2007 (details...)
SP2
KB936782_WMP11 on 12/11/2007 (details...)
Windows Media Player 6.4
SP0
KB925398 (details...)
Windows Media Player
SP0
KB911564 (details...)
Windows XP
SP0
KB928090-IE7 (details...)
KB929969-IE7 (details...)
KB933566-IE7 (details...)
KB938127-IE7 on 12/11/2007 (details...)
KB939653-IE7 on 12/11/2007 (details...)
SP10
MSCOMPPACKV1 (Microsoft Compression Client Pack 1.0 for Windows
SP1
IDNMITIGATIONAPIS (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING (Microsoft National Language Support Downlevel APIs)

Software Licenses [Back to Top]

Belarc - Advisor 76689626
Microsoft - Internet Explorer 55277-OEM-0044814-97541 (Key: KHFJB-3GBFR-72XFQ-CB8D2-YYFH3)e
Microsoft - Software Update for Web Folders 12345-111-1111111-52193
Microsoft - Windows XP Home Edition 55277-OEM-0044814-97541 (Key: KHFJB-3GBFR-72XFQ-CB8D2-YYFH3)e

Software Versions (mouse over * for details, click * for location) [Back to Top]
AC3Filter Config *
Belarc, Inc. - Advisor Version 7.2v *
BJCFD *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.502 *
Microsoft (R) Windows Script Host Version 5.7.0.16535 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.20661 * Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U3 Version 6.0.30.5 *
µTorrent *
the number on the sticker on the back of my computer is p/n p700401301

and its a packard bell imedia

PLEASE HELP !!!!!!!

According to your part number you have a Packard Bell I Media 5054 which has SigmaTel audio,if this is corresct these are your drivers from Packard Bell http://support.packardbell.com/uk/it...0401301&g=2000

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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