Multimedia Audio Controller Install

[deltaforce666]

I have a dell computer, service tag 9TRXR11. Intel Processor. I need the correct multimedia audio controller for my computer. I downloaded the correct one before for this computer but forgot how I did it, it was Soundmax. At dell.com, I went to drivers and downloads, I entered my service tag code. I couldn't find the Multimedia Audio Controller for my computer under Audio. I looked under all categories and still couldn't find it. So, I must've downloaded soundmax driver from somewhere else, I just don't remember how I did it. My device manager has a big question mark next to Multimedia Audio Controller. Can someone help me?

[Kevin_gibson]

I must've downloaded soundmax driver from somewhere else, I just don't remember how I did it. My device manager has a big question mark next to Multimedia Audio Controller.

Are you deffo sure it's a sound max sound card?

Provide more info about your sound card etc

[deltaforce666]

I used Belarc (I don't know how to get it in friendly print format for me to paste), will this help:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 4500S
System Service Tag: 9TRXR11 (support for this PC)
Chassis Serial Number: 9TRXR11
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation Dimension 4500S
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A01 05/21/2002
Drives Memory Modules c,d
30.01 Gigabytes Usable Hard Drive Capacity
26.82 Gigabytes Hard Drive Free Space

LITE-ON LTR-24102M [CD-ROM drive]
3.5" format removeable media [Floppy drive]

LEXAR JD FIREFLY USB Device [Hard drive] (2.02 GB) -- drive 1
WDC WD300AA-60BAA0 [Hard drive] (30.02 GB) -- drive 0, s/n WD-WMA2J1038112, rev 10.09K11, SMART Status: Healthy 1022 Megabytes Installed Memory

Slot 'DIMM_A' has 512 MB
Slot 'DIMM_B' has 512 MB
Local Drive Volumes


c: (NTFS on drive 0) 30.01 GB 26.82 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 11/20/2007 12:37:31 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
EMA eView 17f3 [Monitor] (15.7"vis, s/n MRG4450018072, April 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
Lucent Win Modem


Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 192.168.1.111 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:04:5A:4C:50:9C

Networking Dns Servers: 192.168.0.1
205.171.3.65
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (4x)

[Kevin_gibson]

Can't see anything relating to your sound card, download the following. Click on "Sound" and reply with the make of your sound card. Or you could click on "Motherboard" and reply with that as well
http://www.alexnolan.net/software/sysspec.htm

[bookworm]

Originally Posted by deltaforce666

I have a dell computer, service tag 9TRXR11. Intel Processor. I need the correct multimedia audio controller for my computer. I downloaded the correct one before for this computer but forgot how I did it, it was Soundmax. At dell.com, I went to drivers and downloads, I entered my service tag code. I couldn't find the Multimedia Audio Controller for my computer under Audio. I looked under all categories and still couldn't find it. So, I must've downloaded soundmax driver from somewhere else, I just don't remember how I did it. My device manager has a big question mark next to Multimedia Audio Controller. Can someone help me?

Go here to Dell ADI 198x audio is Soundmax driver

http://support.euro.dell.com/support...&catid=&impid=

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[deltaforce666]

I'm sorry, but I already downloaded Analog Devices ADI 198x Integrated Audio but I don't see soundmax driver anywhere. I wish I can remember how I got the soundmax driver, I did it with ease I remember, but now it's the most difficult thing ever. It's lame that under audio the soundmax driver is not there for my service tag, there are only 2 optional audio which is of no use for my computer. Is there a step I'm missing? I did create a system restore point, how do you use it?

[bookworm]

Originally Posted by deltaforce666

I'm sorry, but I already downloaded Analog Devices ADI 198x Integrated Audio but I don't see soundmax driver anywhere. I wish I can remember how I got the soundmax driver, I did it with ease I remember, but now it's the most difficult thing ever. It's lame that under audio the soundmax driver is not there for my service tag, there are only 2 optional audio which is of no use for my computer. Is there a step I'm missing? I did create a system restore point, how do you use it?

ADI 198x is a Soundmax driver, check this to see if Soundmax is the default driver

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

this is what you posted last time


I figured it out, when I installed Soundmax for my Multimedia audio controller driver missing, xp didn't automatically change the settings in control panel to soundmax audio, so I manually found that out and switched it myself, then sound from the internet worked finally. thanks for your help


Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions