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No sound--Belarc report here

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  #1  
Old 11-18-2007, 03:05 PM
mekmcgrath Offline
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Join Date: Nov 2007
Posts: 2
Unhappy No sound--Belarc report here

Hi,

I have no sound on my Dell Inspiron 700m, and believe it may be because I was tinkering around while trying to speed up my start-up...maybe I deleted or voided something important? Here is the Belarc report. Can someone help me figure out why I no longer have any sound? (I deleted some of the report to make room for the post.)

Thank you so much!
Molly

Computer Profile Summary
Profile Date: Friday, November 16, 2007 8:30:36 PM
Advisor Version: 7.2v
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Inspiron 700m
System Service Tag: 7YGJ571 (support for this PC)
Chassis Serial Number: 7YGJ571
Enclosure Type: Portable
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: DELL SYSTEM Inspiron 700m Rev.A
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD A02 02/01/05
Drives Memory Modules c,d
36.18 Gigabytes Usable Hard Drive Capacity
23.66 Gigabytes Hard Drive Free Space

PHILIPS CDRW/DVD CDD5263 [CD-ROM drive]

TOSHIBA MK4026GAX [Hard drive] (40.01 GB) -- drive 0, s/n 25P86009T, rev PA102D, SMART Status: Healthy 496 Megabytes Installed Memory

c: (NTFS on drive 0) 36.18 GB 23.66 GB free
Network Drives
None detected
local user accounts last logon
11/16/2007 7:56:12 PM (admin)

Amyuni PDF Converter 2.07 on LPT1:
EPSON AL-CX11 Advanced on EPD3AE4E:AL-CX11
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
AU Optronics [Monitor] (January 2004)
Bus Adapters Multimedia
Texas Instruments PCIxx20 Cardbus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
SigmaTel C-Major Audio
Communications Other Devices
Conexant D480 MDC V.9x Modem


1394 Net Adapter
Broadcom 440x 10/100 Integrated Controller
Physical Address: 00:0F:1F:B1:F5:56
Intel(R) PRO/Wireless 2200BG Network Connection
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:12:F0:1B:2E:04

Networking Dns Servers: 207.5.171.1
207.5.144.254
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Synaptics PS/2 Port Pointing Device [Mouse]
Texas Instruments PCIxx20 Integrated FlashMedia Controller
USB Root Hub (4x)
Virus Protection [Back to Top]
Symantec AntiVirus Corporate Edition Version 10.0.0.359
Scan Engine Version 103.0.2.7
Virus Definitions Version 11/9/2007 Rev 17
Last Disk Scan on Friday, November 16, 2007 7:56:55 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 11/13/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NETFramework

Software Licenses

Belarc - Advisor 5714462a
Corel - WordPerfect Suite WA12WRX-0000001-DDR
Dell - Media Experience CKQWJP4TCPM9CCXGN
Microsoft - Interactive Training 22304-OEM-0000007-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
Microsoft - Internet Explorer 84876-600-0011903-00102
Microsoft - Office Professional Edition 2003 73931-640-0000106-57029 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - WebFldrs XP 12345-111-1111111-90103
Microsoft - Windows XP Home Edition 76477-OEM-0011903-00102 (Key: RCBF6-6KDMK-GD6GR-K6DP3-4C8MT)e
Sonic - DMX CKQWJP4TCPM9CCXGN
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.5.2005092300 *
Adobe Reader Version 7.0.8.2006051600 *
Apple Inc. - iTunes Version 7.4.3.1 *
Apple Inc. - QuickTime QuickTime 7.2 *
Apple Mobile Device Service Version 1, 14, 0, 0 *
Apple Software Update Version 2.0.2.92 *
BCR4To5 Application Version 1, 0, 0, 1 *
Belarc, Inc. - Advisor Version 7.2v *
Broadcom Advanced Control Suite Version 7, 0, 13, 0 *
BVRP Software TestLine Version 1, 0, 0, 1 *
Choose Simple Start Desktop or Online Edition Version 01,01,0, 0000 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Computer Associates - eTrust PestPatrol Version 5, 0, 1, 5 *
Corel Clipbook Version 11.2.0.238 *
Corel Common Framework Version 1.0.0.458 *
Corel Corporation - PerfectScript 12 Version 12.0.0.238 *
Corel Corporation - WordPerfect (R) Office 12 Version 12.0.0.238 *
Corel Corporation - WordPerfect XML Project Designer Version 12.0.0.238 *
Corel Corporation - WordPerfect(R) 12 Version 12.0.0.238 *
Corel Corporation Registration Version 10.590 *
CorelDRAW(R) Version 11.2.0.238 *
Cyberlink PowerCinema 3.0 Version 3.00.0000 *
Cyberlink PowerDVD 5.0 Version 5.00.0000 *
DBCompact Application Version 1, 0, 0, 1 *
Dell Inc. - Driver Reset Version 1.0 *
Dell Multimedia Experience Version 1.0.1853.25661 *
Dell OS Recovery CD Version 1.0.0.1 *
DMXLauncher *
Epson Scan and Save Version 1, 0, 0, 1 *
EXPRESS Version 1.0.001 *
Google Inc. - Picasa Version 2.7.0 *
Google Updater Version 2.0.711.37800.beta *
Gteko BrkrSvc Application Version 1, 0, 0, 8 *
Gteko Ltd. - Dell Support Version 3, 0, 0, 197 *
Gteko Ltd. - Dell Support Version 3, 1, 1, 203 *
Hewlett-Packard - HP Photosmart Version 5,3,5 *
Hewlett-Packard - ICE 2.6 Version 2,6,0,20 *
Hewlett-Packard Company - hp coretech (COmponent REuse TECHnology) Version 2.1.4 *
Hewlett-Packard Company - hp coretech (COmponent REuse TECHnology) Version 2.1.4.0 *
HP DeskJet Version 2.245.1.0 *
HP PML Version 8, 0, 0, 0 *
Image Clip Palette Version 1, 0, 1, 1 *
InstallDriver Module Version 8.00 *
Intel Corporation - EvtEng Module Version 9, 0, 0, 0 *
Intel Corporation - Mobile Unit Support Service Version 9, 0, 0, 0 *
Intel Corporation - RegSrvc Module Version 9, 0, 0, 0 *
Intel PROSet/Wireless Version 9, 0, 0, 0 *
Intel(R) Common User Interface Version 7.0.0.4396 *
Intel® Corporation - SSOFSet Service Version 1, 0, 0, 1 *
IrfanView Version 4.00 * Jasc Paint Shop Photo Album 5 Version 5.1.0 (20040910.00) *
Macromedia Dreamweaver 8 Version 8.0.0.2734 *
Macromedia Extension Manager Version 1.7.240 *
Macrovision Corporation - InstallShield (R) Version 11.00 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 11.0.5515 *
Microsoft Clip Organizer Version 11.0.5510 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16544 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Plus! Photo Story 2 LE Version 1.1.0.3463 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Interactive Training Version 3, 5, 0, 118 *
Microsoft Office 2003 Version 11.0.5614 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5531 *
Microsoft Office Outlook Version 11.0.5510 *
Microsoft Office Picture Manager Version 11.0.5510 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft® Fax Server Version 5.2.1776.0 *
Modem Helper *
Mozilla Corporation - Firefox Version 2.0.0.9 *
Mozilla Corporation - Thunderbird Version 2.0.0.9 *
NetWaiting *
NewSoft Technology Corporation - Presto! BizCard Version 5, 01, 05 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3292 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1212 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2639 *
SEIKO EPSON Corp. - EPSON Attach To Email Version 1, 0, 1, 0 *
SEIKO EPSON CORP. - EPSON Scan Version 2.6 *
SEIKO EPSON CORP. - EPSON Speed Dial Utility Version 2.1a *
SEIKO EPSON CORPORATION - DspReadMe Version 1.00 *
SEIKO EPSON CORPORATION - Enhanced EPSON Bi-directional API Version 2.0.0.0 *
SEIKO EPSON CORPORATION - EPSON File Manager Version 1.10 *
SEIKO EPSON Corporation - EPSON Setting Utility for Monitoring Printer Version 1.21.00 *
SEIKO EPSON CORPORATION - EPSON Status Monitor 3 Version 3.03 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 4 Version 5.0.40.5 *
Symantec AntiVirus Version 10.0.0.359 *
Symantec Corporation - Client and Host Security Platform Version 103.5.1.9 *
Symantec Corporation - SPBBC Version 1,5,1,3 *
Symantec SAVRoam Version 10.0.0.359 *
Symantec Security Drivers Version 5.5 *
Synaptics, Inc. - Progressive Touch Version 7.10.11 13May04 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
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  #2  
Old 11-18-2007, 05:36 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,301
[quote=mekmcgrath]Hi,

I have no sound on my Dell Inspiron 700m, and believe it may be because I was tinkering around while trying to speed up my start-up...maybe I deleted or voided something important? Here is the Belarc report. Can someone help me figure out why I no longer have any sound? (I deleted some of the report to make room for the post.)

Thank you so much!
Molly

Computer Profile Summary
Profile Date: Friday, November 16, 2007 8:30:36 PM
Advisor Version: 7.2v
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Inspiron 700m
System Service Tag: 7YGJ571 (support for this PC)
Chassis Serial Number: 7YGJ571
Enclosure Type: Portable
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: DELL SYSTEM Inspiron 700m Rev.A
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies LTD A02 02/01/05
Drives Memory Modules c,d
36.18 Gigabytes Usable Hard Drive Capacity
23.66 Gigabytes Hard Drive Free Space

PHILIPS CDRW/DVD CDD5263 [CD-ROM drive]

TOSHIBA MK4026GAX [Hard drive] (40.01 GB) -- drive 0, s/n 25P86009T, rev PA102D, SMART Status: Healthy 496 Megabytes Installed Memory

c: (NTFS on drive 0) 36.18 GB 23.66 GB free
Network Drives
None detected
local user accounts last logon
11/16/2007 7:56:12 PM (admin)

Amyuni PDF Converter 2.07 on LPT1:
EPSON AL-CX11 Advanced on EPD3AE4E:AL-CX11
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
AU Optronics [Monitor] (January 2004)
Bus Adapters Multimedia
Texas Instruments PCIxx20 Cardbus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
SigmaTel C-Major Audio
Communications Other Devices
Conexant D480 MDC V.9x Modem


1394 Net Adapter

This is the audio driver for your Dell http://support.euro.dell.com/support...&fileid=118248

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 11-19-2007, 11:43 AM
mekmcgrath Offline
Registered User
 
Join Date: Nov 2007
Posts: 2
Unhappy Anyone else? That did not work...

Thanks for the help, but I'd already installed the driver. It doesn't seem to be a driver problem. It's not a speaker problem either. Sound card? What kind of sound card does my system have? Does the Belarc report say?
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  #4  
Old 11-20-2007, 09:29 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 10,301
Quote:
Originally Posted by mekmcgrath
Thanks for the help, but I'd already installed the driver. It doesn't seem to be a driver problem. It's not a speaker problem either. Sound card? What kind of sound card does my system have? Does the Belarc report say?

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

if on the I/O plate then it is the Sigmatel C-Major, the driver you downloaded
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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