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  #1  
Old 11-21-2007, 12:36 PM
DMOC Offline
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Location: Lawrence
Posts: 11
Exclamation No Sound Problem
I don't have any sound on my computer.
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  #2  
Old 11-21-2007, 02:12 PM
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Let me swing my magic wand...........Yes, I'm getting signal from your computer now.........I think I know what is going on with your PC..........................................oh I lost the signal.

Dude.....How the heck do you want people to help you out if you don't describe what is going on with your PC......put yourself on other people's shoes.
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  #3  
Old 11-21-2007, 02:26 PM
DMOC Offline
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Location: Lawrence
Posts: 11
get the sound to go on i tried to get the device going but it says that the device cannot be found
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  #4  
Old 11-21-2007, 02:57 PM
DMOC Offline
Registered User
  
Join Date: Nov 2007
Location: Lawrence
Posts: 11
Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
Main Circuit Board
Board: Intel Corporation D815EEA AAA19243-406
Serial Number: BLEA11306476
Bus Clock: 133 megahertz
BIOS: Intel Corp. EA81510A.15A.0008.P06.0010311107 10/31/2000
Drives
10.25 Gigabytes Usable Hard Drive Capacity
6.19 Gigabytes Hard Drive Free Space

SONY CD-ROM CDU5221
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 250 [Hard drive] -- drive 1
Staples USB-BTS07-BLUE USB Device [Hard drive] (501 MB) -- drive 2
WDC WD102AA [Hard drive] (10.26 GB) -- drive 0, s/n WD-WMA0M1168330, rev 05.05B05, SMART Status: Healthy
Memory Modules
288 Megabytes Installed Memory

Slot 'DIMM1' has 128 MB
Slot 'DIMM2' has 128 MB
Slot 'DIMM3' has 32 MB
Local Drive Volumes
c: (NTFS on drive 0) 10.25 GB 6.19 GB free
Network Drives
None detected
Controllers
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
NEC LCD1525M [Monitor] (14.9"vis, s/n 1XJ0259UA, October 2001)
Bus Adapters
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
Multimedia
Creative AudioPCI (ES1371,ES1373) (WDM)
Communications
3Com 3C905TX-based Ethernet Adapter (Generic)
Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection
Bitdefender Antivirus Version 8.0
Realtime File Scanning On
Missing Microsoft Security Hotfixes

All required security hotfixes (using the 11/13/2007 Microsoft Security Bulletin Summary) have been installed.
Installed Microsoft Hotfixes
Internet Explorer 6
SP1
passed verification KB918439-IE6SP1-20060530.145346 on 10/4/2007 (details...)
passed verification KB918899-IE6SP1-20060725.123917 on 10/4/2007 (details...)
passed verification KB925486-IE6SP1-20060918.120000 on 10/4/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 10/4/2007 (details...)
WGA
SP0
passed verification KB892130 on 10/4/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 10/5/2007 (details...)
Windows Media Player 8
no verification data KB917734_WMP8 (details...)
SP0
passed verification KB917734_WMP8 on 10/4/2007 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP0
passed verification KB911565 on 10/4/2007 (details...)
SP2
passed verification KB936782_WMP9 on 10/5/2007 (details...)

Windows Media Player
SP0
passed verification KB911564 on 10/4/2007 (details...)

Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB923689 on 10/5/2007 (details...)
failed verification KB939653-IE7 on 11/10/2007 (details...) Reinstall!
SP2
no verification data KB811113[SP] on 10/4/2007 (details...)
SP3
passed verification KB873339 on 10/4/2007 (details...)
passed verification KB885835 on 10/4/2007 (details...)
passed verification KB885836 on 10/4/2007 (details...)
passed verification KB886185 on 10/5/2007 (details...)
passed verification KB887472 on 10/5/2007 (details...)
passed verification KB888302 on 10/4/2007 (details...)
passed verification KB890046 on 10/4/2007 (details...)
passed verification KB890859 on 10/4/2007 (details...)
passed verification KB891781 on 10/4/2007 (details...)
passed verification KB893756 on 10/4/2007 (details...)
passed verification KB893803 on 10/4/2007 (details...)
passed verification KB893803V2 on 10/4/2007 (details...)
passed verification KB896358 on 10/4/2007 (details...)
passed verification KB896423 on 10/4/2007 (details...)
passed verification KB896424 on 10/4/2007 (details...)
passed verification KB896428 on 10/4/2007 (details...)
passed verification KB898461 on 10/4/2007 (details...)
passed verification KB899587 on 10/4/2007 (details...)
passed verification KB899589 on 10/4/2007 (details...)
passed verification KB899591 on 10/4/2007 (details...)
passed verification KB900485 on 10/5/2007 (details...)
passed verification KB900725 on 10/4/2007 (details...)
passed verification KB901017 on 10/4/2007 (details...)
passed verification KB901214 on 10/4/2007 (details...)
passed verification KB902400 on 10/4/2007 (details...)
passed verification KB904706 on 10/4/2007 (details...)
passed verification KB904942 on 11/10/2007 (details...)
passed verification KB905414 on 10/4/2007 (details...)
passed verification KB905749 on 10/4/2007 (details...)
passed verification KB908519 on 10/4/2007 (details...)
passed verification KB908531 on 10/4/2007 (details...)
passed verification KB910437 on 10/4/2007 (details...)
passed verification KB911280 on 10/4/2007 (details...)
passed verification KB911562 on 10/4/2007 (details...)
passed verification KB911927 on 10/4/2007 (details...)
passed verification KB912919 on 10/4/2007 (details...)
passed verification KB913580 on 10/4/2007 (details...)
passed verification KB914388 on 10/4/2007 (details...)
passed verification KB914389 on 10/4/2007 (details...)
passed verification KB914440 on 11/10/2007 (details...)
passed verification KB915865 on 11/10/2007 (details...)
passed verification KB916595 on 10/5/2007 (details...)
passed verification KB917344 on 10/4/2007 (details...)
passed verification KB917422 on 10/4/2007 (details...)
passed verification KB917953 on 10/4/2007 (details...)
passed verification KB918118 on 10/5/2007 (details...)
passed verification KB919007 on 10/4/2007 (details...)
passed verification KB920213 on 10/5/2007 (details...)
passed verification KB920670 on 10/4/2007 (details...)
passed verification KB920683 on 10/4/2007 (details...)
passed verification KB920685 on 10/4/2007 (details...)
passed verification KB920872 on 10/5/2007 (details...)
passed verification KB921398 on 10/4/2007 (details...)
passed verification KB921503 on 10/5/2007 (details...)
passed verification KB921883 on 10/4/2007 (details...)
passed verification KB922582 on 10/5/2007 (details...)
passed verification KB922616 on 10/4/2007 (details...)
passed verification KB922819 on 10/4/2007 (details...)
passed verification KB923191 on 10/4/2007 (details...)
passed verification KB923414 on 10/4/2007 (details...)
passed verification KB923980 on 10/5/2007 (details...)
passed verification KB924191 on 10/4/2007 (details...)
passed verification KB924270 on 10/5/2007 (details...)
passed verification KB924496 on 10/4/2007 (details...)
passed verification KB924667 on 10/5/2007 (details...)
passed verification KB925902 on 10/5/2007 (details...)
passed verification KB926255 on 10/5/2007 (details...)
passed verification KB926436 on 10/5/2007 (details...)
passed verification KB927779 on 10/5/2007 (details...)
passed verification KB927802 on 10/5/2007 (details...)
passed verification KB927891 on 10/5/2007 (details...)
passed verification KB928255 on 10/5/2007 (details...)
passed verification KB928843 on 10/5/2007 (details...)
passed verification KB929123 on 10/5/2007 (details...)
passed verification KB930178 on 10/5/2007 (details...)
passed verification KB930916 on 10/5/2007 (details...)
passed verification KB931261 on 10/5/2007 (details...)
passed verification KB931784 on 10/5/2007 (details...)
passed verification KB932168 on 10/5/2007 (details...)
passed verification KB933360 on 10/5/2007 (details...)
passed verification KB933729 on 10/10/2007 (details...)
passed verification KB935839 on 10/5/2007 (details...)
passed verification KB935840 on 10/5/2007 (details...)
passed verification KB936021 on 10/5/2007 (details...)
passed verification KB936357 on 10/5/2007 (details...)
passed verification KB937143 on 10/5/2007 (details...)
passed verification KB938127 on 10/5/2007 (details...)
passed verification KB938828 on 10/5/2007 (details...)
passed verification KB938829 on 10/5/2007 (details...)
passed verification KB939653 on 11/10/2007 (details...)
passed verification KB941202 on 10/10/2007 (details...)
passed verification KB943460 on 11/15/2007 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 11/10/2007
(Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 11/10/2007
(Microsoft National Language Support Downlevel APIs)
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  #5  
Old 11-21-2007, 02:59 PM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
Software Versions
Belarc, Inc. - Advisor Version 7.2v *
BitDefender 11 Version 11, 0, 0, 14 *
BitDefender 11 Version 11.0.0.14 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Contact Plus Corporation - Countdown Clock Version 1.0.0.0 *
Hahn Technology, Inc. - BigTime Version 1.0 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Gallery Version 5.1.00.1221 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - PerfVis NT Performance Tool Version 1, 0, 0, 1 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® Access Version 9.0.2719 *
Mozilla Corporation - Firefox Version 2.0.0.9 *
Softwin BitDefender Communicator Server Version 1, 8, 11, 0 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U3 Version 6.0.30.5 *
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  #6  
Old 11-21-2007, 08:50 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
[quote=DMOC]Operating System
Windows XP Professional Service Pack 2 (build 2600)
Processor
1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache
Main Circuit Board
Board: Intel Corporation D815EEA AAA19243-406
Serial Number: BLEA11306476
Bus Clock: 133 megahertz
BIOS: Intel Corp. EA81510A.15A.0008.P06.0010311107 10/31/2000
Drives
10.25 Gigabytes Usable Hard Drive Capacity
6.19 Gigabytes Hard Drive Free Space

SONY CD-ROM CDU5221
3.5" format removeable media [Floppy drive]

IOMEGA ZIP 250 [Hard drive] -- drive 1
Staples USB-BTS07-BLUE USB Device [Hard drive] (501 MB) -- drive 2
WDC WD102AA [Hard drive] (10.26 GB) -- drive 0, s/n WD-WMA0M1168330, rev 05.05B05, SMART Status: Healthy
Memory Modules
288 Megabytes Installed Memory

Slot 'DIMM1' has 128 MB
Slot 'DIMM2' has 128 MB
Slot 'DIMM3' has 32 MB
Local Drive Volumes
c: (NTFS on drive 0) 10.25 GB 6.19 GB free
Network Drives
None detected
Controllers
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Display
NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
NEC LCD1525M [Monitor] (14.9"vis, s/n 1XJ0259UA, October 2001)
Bus Adapters
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
Multimedia
Creative AudioPCI (ES1371,ES1373) (WDM)
Communications
3Com 3C905TX-based Ethernet Adapter (Generic)
Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Mass Storage Device
USB Root Hub (2x)
Virus Protection
Bitdefender Antivirus Version 8.0
Realtime File Scanning On

Looks like you have a creative sound card installed, this is the driver

http://uk.europe.creative.com/suppor...pe=1&x=27&y=13

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #7  
Old 11-22-2007, 07:33 AM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
When i try to install the hardware this comes up

There was a problem onstalling this hardware:

Creative AudioPCI (ES1371,ES1373)(WDM)

An error occured during the installation of the device

Access is denied.
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  #8  
Old 11-22-2007, 02:30 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by DMOC
When i try to install the hardware this comes up

There was a problem onstalling this hardware:

Creative AudioPCI (ES1371,ES1373)(WDM)

An error occured during the installation of the device

Access is denied.


Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

try this way to install - Chose the Creative audio

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.
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Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #9  
Old 11-22-2007, 02:56 PM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
Its in a expansion slot
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  #10  
Old 11-22-2007, 02:57 PM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
Its in a expansion slot
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  #11  
Old 11-22-2007, 03:00 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by DMOC
Its in a expansion slot

Go to Device Manager and use the Update driver method, as shown in my last post, Windows may find the driver.or point it to the driver you downloaded. Have you a disc that shows a Creative audio at all.
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #12  
Old 11-22-2007, 03:08 PM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
There was a problem onstalling this hardware:

Creative AudioPCI (ES1371,ES1373)(WDM)

An error occured during the installation of the device

Access is denied.
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  #13  
Old 11-22-2007, 07:46 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by DMOC
There was a problem onstalling this hardware:

Creative AudioPCI (ES1371,ES1373)(WDM)

An error occured during the installation of the device

Access is denied.

what make and model is your comp?
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Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #14  
Old 11-23-2007, 03:46 AM
DMOC Offline
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Join Date: Nov 2007
Location: Lawrence
Posts: 11
The make is Gateway and the model is St. Louis Micro ATX Tower Case.
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  #15  
Old 11-26-2007, 06:57 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,367
Quote:
Originally Posted by DMOC
The make is Gateway and the model is St. Louis Micro ATX Tower Case.

Any serial number shown ?
__________________
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Barbara MCP

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