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No Sound Problem
Hi I'm new to the forum and my knowledge of computers is fairly limited. I have a problem with playing music on my pc. WMP won't let me play any music and instead gives me an error warning like the one below
a 0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:
Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000
I've read a few of the other posts on the forum and am still having difficulties sorting it out. I downloaded Belarc advisor for a computer profile summary which is as follows.
Operating System System Model
Windows XP Home Edition Service Pack 1 (build 2600) TriGem Computer NETHERLANDS Advent Series
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: SiS-661
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/02/2004
Drives Memory Modules c,d
122.79 Gigabytes Usable Hard Drive Capacity
119.40 Gigabytes Hard Drive Free Space
JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-52327S [CD-ROM drive]
3.5" format removeable media [Floppy drive]
7-in-1 CompactFlashI/II USB Device [Hard drive] -- drive 1
7-in-1 MS/MS Pro USB Device [Hard drive] -- drive 4
7-in-1 SD/MMC USB Device [Hard drive] -- drive 3
7-in-1 SmartMedia USB Device [Hard drive] -- drive 2
Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3M9L7PE, rev YAR41BW0, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 122.79 GB 119.40 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Sean 25/11/2007 13:14:51 (admin)
local system accounts
Administrator never (admin)
Ann never (admin)
Eamon never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
SiS PCI IDE Controller
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller None detected
Communications Other Devices
Generic SoftK56 [Modem]
1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0D:87:C6:42:21
Networking Dns Server: 192.168.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 11/13/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q323255 - Unrated (details...)
Q328310 - Important (details...)
Q329048 - Unrated (details...)
Q329115 - Unrated (details...)
Q329170 - Unrated (details...)
Q329390 - Unrated (details...)
Q329834 - Critical (details...)
Q810833 - Low (details...)
Q815021 - Unrated (details...)
Q816093 - Critical (details...)
Q823182 - Unrated (details...)
Q823559 - Unrated (details...)
Q824105 - Unrated (details...)
Q828035 - Unrated (details...)
Q833987 - Critical (details...)
Q835732 - Critical (details...)
Q837001 - Important (details...)
Q839643 - Moderate (details...)
Q839645 - Important (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873339 - Important (details...)
Q873376 - Critical (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896424 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Critical (details...)
Q904706 - Critical (details...)
Q905414 - Moderate (details...)
Q905495 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911567 - Important (details...)
Q911927 - Important (details...)
Q912919 - Critical (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q914798 - Moderate (details...)
Q917344 - Critical (details...)
Q917422 - Critical (details...)
Q917734 - Critical (details...)
Q917953 - Important (details...)
Q918439 - Critical (details...)
Q918899 - Critical (details...)
Q919007 - Important (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q921398 - Moderate (details...)
Q921883 - Critical (details...)
Q922616 - Critical (details...)
Q922819 - Low (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q924191 - Critical (details...)
Q924496 - Moderate (details...)
Q925486 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.0
S321884 on 26/03/2003 (details...)
Internet Explorer
SP1 (SP1)
Windows XP
SP2
Q327979 on 27/03/2003 (details...)
KB842773 on 25/11/2007 (details...)
SP3
KB893803V2 on 25/11/2007 (details...)
KB898461 on 25/11/2007 (details...)
No details available
Click here to see all available Microsoft security hotfixes for this computer.
Marks a security hotfix (using the 11/13/2007 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Belarc - Advisor 7cfc9e33
Microsoft - Internet Explorer 55277-OEM-0011903-00107 (Key: DMY26-78CX9-Q89DP-Q8QK8-VF2B8)e
Microsoft - Office 2000 Standard 50081-025-3948056-02626
Microsoft - WebFldrs XP 12345-111-1111111-04195
Microsoft - Windows XP Home Edition 55277-OEM-0011903-00107 (Key: DMY26-78CX9-Q89DP-Q8QK8-VF2B8)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
Apple Inc. - iTunes Version 7.5.0.20 *
Apple Inc. - QuickTime QuickTime 7.3 *
Apple Software Update Version 2.0.2.92 *
Belarc, Inc. - Advisor Version 7.2v *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
LimeWire Version 1, 0, 0, 2 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft .NET Framework Wizards Version 1.0.3300.0 *
Microsoft Clip Gallery Version 5.1.00.1221 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Messenger Version 4.7 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 * Microsoft Corporation - Windows Movie Maker Version 2.0.3312.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Open Database Connectivity Version 3.520.9030.0 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.2980 *
OemReset Version 2, 7, 0, 1 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U2 Version 6.0.20.6 *
Any help would be greatly appreciated.
Thanks
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Linear Mode
