slow menu bar

[WildAngil]

Hi..

I am currently using XP Home Edition / HP Pavillion, 80 GB, 768 RAM, Norton 2002 - everything..

Over the last week I have notice a big difference in the amount of time it is taking to populate my menu windows... The worst is
START - ALL PROGRAMS the menu window opens but it is blank and after about 15 seconds it will populate.... now this is also occuring when I try to open.. My Pictures, My Documents, My Computer... even Control Panel... It seems to be taking longer each day.... Any suggestions????

Thanks

Toni

[ESALADUANE]

Did you download the Q811493 Update ? What you're describing are the symptoms that many people are getting who have downloaded it. If you did, then remove it in the add/remove feature of the control panel.

[WildAngil]

You were absolutely RIGHT!!! I removed it and now my computer is running like it's old self again... Thanks again..

Toni

[ESALADUANE]

Groober posted yesterday that Microsoft has finally released a Knowledge Base Article that addresses this and they almost admit that it was a mistake, something that we've known for weeks, although not everyone has had trouble with it (I had trouble with it, too).

http://support.microsoft.com/default...b;en-us;819634

[TJZ201]

ESALADUANE is right about Q811493. Word of advice... disable automatic updates and wait a few weeks before installing any Microsoft updates. Q811493 caused me more problems than I care to discuss.