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sound issues

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Old 12-13-2007, 06:57 PM
lesleejean Offline
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Join Date: Dec 2007
Posts: 2
sound issues

i just reinstalled windows 2000 professional .. i have no sound .. and in the control panel all sound options are greyed out.. device manager has yellow question marks next to my audio devices
Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) 00101920 8580C 03743100009336 30
System Serial Number: 1257HPPAV3
Processor a Main Circuit Board b
500 megahertz Intel Pentium III
32 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Asus P2BVT 1.02
BIOS: Phoenix Technologies LTD 1.03 07/20/99
Drives Memory Modules c,d
20.41 Gigabytes Usable Hard Drive Capacity
14.26 Gigabytes Hard Drive Free Space

HP CD-Writer+ 8100 [CD-ROM drive]
PIONEER DVD-ROM DVD-113 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALL CX20.4A [Hard drive] (20.42 GB) -- drive 0, s/n 136918374422, rev A3F.0B00, SMART Status: Healthy 384 Megabytes Installed Memory
Local Drive Volumes


c: (NTFS on drive 0) 20.41 GB 14.26 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
leslee clements 12/13/2007 4:54:17 AM (admin)
local system accounts
Administrator never (admin)
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVidia Riva TNT [Display adapter]
HP D6433A [Monitor] (18.3"vis, s/n SM92403200, June 1999)
Bus Adapters Multimedia
Intel 82371AB/EB PCI to USB Universal Host Controller USB Audio Device
Communications Other Devices

Realtek RTL8139(A)-based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.13 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:00:E8:7A:A7:43

Networking Dns Servers: 66.169.221.10
68.113.206.10
VGA SoC PC-Camera
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 12/11/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q816093 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
DataAccess
no verification data KB870669 (details...)
MDAC25
SP3:
passed verification KB927779 on 12/13/2007 (details...)
Internet Explorer 6
SP1
passed verification KB905495-IE6SP1-20050805.184113 on 12/13/2007 (details...)
passed verification KB938127-IE6SP1-20070626.120000 on 12/13/2007 (details...)
passed verification KB942615-IE6SP1-20071029.120000 on 12/13/2007 (details...)
Internet Explorer
no verification data SP1 (SP1)
MSXML4SP2
no verification data KB936181 on 12/13/2007 (details...)
Outlook Express 6
SP1
passed verification KB941202-OE6SP1-20070820.120000 on 12/13/2007 (details...)
Windows 2000
SP4
no verification data Q327194[SP] on 12/12/2007 (details...)
SP5
passed verification UPDATE ROLLUP 1 on 12/13/2007 (Update Rollup 1 for Windows 2000 SP4)
passed verification KB842773 on 12/13/2007 (details...)
passed verification KB893756 on 12/13/2007 (details...)
passed verification KB893803V2 on 12/13/2007 (details...)
passed verification KB896358 on 12/13/2007 (details...)
passed verification KB896422 on 12/13/2007 (details...)
passed verification KB896423 on 12/13/2007 (details...)
passed verification KB899587 on 12/13/2007 (details...)
passed verification KB899589 on 12/13/2007 (details...)
passed verification KB900725 on 12/13/2007 (details...)
passed verification KB901017 on 12/13/2007 (details...)
passed verification KB901214 on 12/13/2007 (details...)
passed verification KB905414 on 12/13/2007 (details...)
passed verification KB905749 on 12/13/2007 (details...)
passed verification KB908519 on 12/13/2007 (details...)
passed verification KB908531 on 12/13/2007 (details...)
passed verification KB911280 on 12/13/2007 (details...)
passed verification KB913580 on 12/13/2007 (details...)
passed verification KB914388 on 12/13/2007 (details...)
passed verification KB914389 on 12/13/2007 (details...)
passed verification KB917008 on 12/13/2007 (details...)

Windows 2000
SP5 (continued)
passed verification KB917953 on 12/13/2007 (details...)
passed verification KB918118 on 12/13/2007 (details...)
passed verification KB920213 on 12/13/2007 (details...)
passed verification KB920670 on 12/13/2007 (details...)
passed verification KB920683 on 12/13/2007 (details...)
passed verification KB920685 on 12/13/2007 (details...)
passed verification KB921398 on 12/13/2007 (details...)
passed verification KB921503 on 12/13/2007 (details...)
passed verification KB923191 on 12/13/2007 (details...)
passed verification KB923414 on 12/13/2007 (details...)
passed verification KB923810 on 12/13/2007 (details...)
passed verification KB923980 on 12/13/2007 (details...)
passed verification KB924270 on 12/13/2007 (details...)
passed verification KB924667 on 12/13/2007 (details...)
passed verification KB925902 on 12/13/2007 (details...)
passed verification KB926122 on 12/13/2007 (details...)
passed verification KB926436 on 12/13/2007 (details...)
passed verification KB927891 on 12/13/2007 (details...)
passed verification KB928843 on 12/13/2007 (details...)
passed verification KB930178 on 12/13/2007 (details...)
passed verification KB931784 on 12/13/2007 (details...)
passed verification KB933729 on 12/13/2007 (details...)
passed verification KB935839 on 12/13/2007 (details...)
passed verification KB935840 on 12/13/2007 (details...)
passed verification KB936021 on 12/13/2007 (details...)
passed verification KB937894 on 12/13/2007 (details...)
passed verification KB938827 on 12/13/2007 (details...)
passed verification KB938829 on 12/13/2007 (details...)
passed verification KB941568 on 12/13/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 12/13/2007 (details...)
Windows Media Player
passed verification Q828026 (details...)
SP0
passed verification Q828026 on 12/13/2007 (details...)
passed verification KB911564 on 12/13/2007 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 12/11/2007 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor bf82b645
Microsoft - Internet Explorer 55736-259-2147412-04528 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - WebFldrs 12345-111-1111111-72028
Microsoft - Windows 2000 Professional 51873-OEM-0006456-61060 (Key: VQ8YD-89MHK-CCKFR-TRMXW-P2RHY)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
Apple Computer, Inc. - QuickTime QuickTime 6.4 *
Apple Computer, Inc. - QuickTime QuickTime 6.5.2 *
Belarc, Inc. - Advisor Version 7.2v *
ccsnodrv Application Version 5, 2, 0, 45 *
Cinematronics - 3D Pinball Version 5.00.2134.1 *
dvdplay Application Version 1, 0, 0, 1 *
Eastman Kodak Company - Kodak EasyShare printer Version 4.0.1.281 *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 5.00.2195.7136 *
InstallShield Software Corporation - InstallDriver Module Version 9.01 *
KODAK EasyShare Software Version 5, 2, 0, 49 *
Macromedia, Inc. - Shockwave Flash Version 6,0,21,0 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Corporation - DirectX 8.0 Sample Version 8.00 (Debug) *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 * Microsoft Corporation - MSN Messenger Version 7.0.0820 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Open Database Connectivity Version 3.520.6200.0 *
Microsoft Script Debugger Version 1.00.7295 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) Windows Media Player Version 9.00.00.2980 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
Mozilla Corporation - Firefox Version 2.0.0.11 *
Siber Systems - RoboForm Version 6-9-85 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U3 Version 6.0.30.5 *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 8,1,0,421 *
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