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Audio all of a sudden stopped working

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  #1  
Old 01-12-2008, 09:17 AM
kizad Offline
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Audio all of a sudden stopped working

A couple of days ago I was on my computer doing stuff and listening to music when all of a sudden the audio stopped working, i don't know what happened, i re-installed xp, put my graphics card disc in installed everything on that then put in my motherboard disc and installed the HD audio driver and application, but if i go to the volume control it sais that there are no active mixer devices available. These are my computer specs

Processor - Intel Quad Core Q6600 2.40 ghz (4CPUs) but overclocked @2.80 GHZ
Hard drive - 400gb 16MB cache sata HDD
Ram - KINGSTON 2GB DDR2 800MHz (with heatsinks)
Graphics card - NVIDIA GeForce 8500GT SLI 512MB DDR 3 PCI EXPRESS
Motherboard - ASROCK 4CORE DUAL SATA 2 MOTHERBOARD
Disc Drive - 20X DUAL LAYER DVDRW DRIVE
MAXTER 320GB EXTERNAL HARD DRIVE
Waltercooled
550 WATT PSU

please tell me someone has a solution to this as it is starting to annoy me, cheers. Also i get the code 28 problem on the PCI device with the yellow question mark in device manager, it sais location: PCI bus 128, device1, function 0

Thanks in advance
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  #2  
Old 01-12-2008, 09:53 AM
Kevin_gibson Offline
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Location: UK
Posts: 977
Take your PCi sound card out of your motherboard and put it in to another PCi slot. and this should then recognise your card, when it does, stick in your driver disk and it'll install it.
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  #3  
Old 01-12-2008, 12:04 PM
kizad Offline
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the sound card is stuck onto the motherboard and i don't see anyway of taking it off
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  #4  
Old 01-13-2008, 06:20 AM
Preudence Offline
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Smile

Hey,

I recently had the same problem as you, I reinstalled windows XP, and lost my audio. The most likely cause of this is because XP Didn't supply your sound drivers, the files might not have been found on the XP Disc during the Installation.

Try going to Start > Control Panel > Printers and other hardware and on the left hand side near the top click "add new hardware" and see if it finds your sound card. From there you should be prompted with the normal installation window you see when connecting devices like camera's and thumb drives. Also let your computer connect to the internet so it can search for the drivers online.

If this does not work, Then try the following:

Start > Control Panel > Performance and maintenance > System and click the "Hardware" tab, select "Device Manager" and look under "Sounds, Video and Audio Controllers" and see if one of the devices has a yellow question mark next to it, instead of the normal speaker. If your sound is listed as "C-Media AC97 Media Device" then I can most probably supply you with the drivers. If not, right click the device with the problem, and click uninstall. And then try installing it again, seeing if it can locate the drivers either online or on your computer. Also have your XP Disc and the disc drive, so your computer can search on there also.

That is about as much information as I can give you, unless you can provide me with the following information:

Your computer make (Compaq, Dell etc.)
Your computer Model Number
Your Motherboard serial code

If however your the device with the problem happens to be "C-Media AC97 Audio Device" then PM me, because I can supply you with the drivers

I hope this helped.
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