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No sound XP Pro

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Old 03-06-2008, 12:05 PM
jennylee23 Offline
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Join Date: Mar 2008
Posts: 1
Exclamation No sound XP Pro

OK, here's what's happening:

Dell Optiplex running Windows XP Pro-- Previously it was running Windows 98, and the sound worked then. I did a clean install of XP Pro, and now there is no sound whatsoever. When I tried to update the drivers for the sound card, I discovered that the card was ancient--it's no longer supported by the manufacturer, so I replaced the sound card. STILL NO SOUND. So, I tried removing it in the Device Manager... Well when I turned the PC back on it wanted to reinstall it--but is unable to find different .dll files. So I keep downloading them one at a time but when I do that the PC tells me that the target file is newer than the one I downloaded. All I know is that I have done every single thing I can think of, there's STILL no sound, and I feel like a fool. PLEASE HELP ME!

Here's a Belarc report for you:
[I deleted the huge list of SP3 info--it made the post too long]

Computer Profile Summary
Computer Name: Optiplex (in WORKGROUP)
Profile Date: Tuesday, March 04, 2008 4:02:47 PM
Advisor Version: 7.2t
Windows Logon: TaraGold

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation OptiPlex GX110
System Service Tag: FK61001 (support for this PC)
Chassis Serial Number: FK61001
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
733 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX110
BIOS: Dell Computer Corporation A02 01/28/2000
Drives Memory Modules c,d
15.01 Gigabytes Usable Hard Drive Capacity
10.58 Gigabytes Hard Drive Free Space

COMPAQ CD-ROM LTN403
IDE-CD R/RW 4x4x32 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALLlct15 15 [Hard drive] (15.02 GB) -- drive 0, s/n 612019856123, rev A01.0F00, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 15.01 GB 10.58 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
TaraGold 3/4/2008 3:46:29 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801AA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82810E Graphics Controller (Microsoft Corporation) [Display adapter]
NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
Default Monitor
HP MX50 [Monitor] (13.8"vis, s/n THTDV31355, November 2001)
Bus Adapters Multimedia
Intel(R) 82801AA USB Universal Host Controller CMI8738/C3DX PCI Audio Device
Standard Game Port
Communications Other Devices

3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
Dhcp Server: 192.168.1.1
Physical Address: 00:B00:75:53:4A

Networking Dns Servers: 205.247.246.65
204.174.16.4
204.174.18.2
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub
Virus Protection [Back to Top]
AVG 7.5.516 Version 7.5.516
Realtime File Scanning On
avast! antivirus 4.7.1098 [VPS 080303-0] Version 4.7.1098
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 07/10/2007 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
no verification data S867460 on 2/11/2008 (details...)
no verification data M928366 on 2/13/2008 (details...)
MSXML4SP2
no verification data KB936181 on 2/11/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 2/9/2008 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 2/9/2008 (details...)
Windows Media Player
SP0
passed verification KB911564 on 2/9/2008 (details...)
Windows XP
no verification data KB941569 (details...)
SP0

Windows XP
SP3 (continued)

Windows
SP1
passed verification IDNMITIGATIONAPIS on 2/9/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 2/9/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 07/10/2007 Microsoft Security Bulletin Summary)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 84b9b697
Microsoft - Internet Explorer 92318-600-0011903-00102
Microsoft - WebFldrs XP 12345-111-1111111-28027
Microsoft - Windows XP Professional 76487-OEM-0011903-00102 (Key: XJM6Q-BQ8HW-T6DFB-Y934T-YD4YT)e
Microsoft - Word 2002 54189-OEM-1650002-00509 (Key: HPVDT-33773-934MV-CH9XM-YMVK3)e
Microsoft - Works 77137-OEM-0400003-00000
Microsoft - Works 8.0 77137-OEM-0400003-00000 (Key: TM66R-2Q86K-HXPBD-CQ9TR-9WTQY)e
Microsoft - Works Suite 2006 53602-442-0286462-06251
Software Versions (mouse over * for details, click * for location) [Back to Top]
ALWIL Software - avast! Antivirus Version 4, 7, 0, 0 *
Belarc, Inc. - Advisor Version 7.2t *
C-Media Electronic Inc. - AudioRack Version 1.07b *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.510 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Application Error Reporting Version 10.0.2609 *
Microsoft Clip Organizer Version 10.0.2625 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16608 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office 2003 Version 11.0.5703 *
Microsoft Office Save My Settings/Profile Wizard Version 10.0.2609 *
Microsoft Office XP Version 10.0.4030 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® Works 8 Version 8.05.0822.0 *
Mozilla Corporation - Firefox Version 2.0.0.12 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *

Last edited by jennylee23 : 03-06-2008 at 12:08 PM.
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