How do I make my sound device work?

[sashag]

Hi!

I had a computer crash a few days ago, and when I used the Windows XP
Recovery CD, I lost all sound! In the Sounds and Audio Devices Properties part of the Control Panel, I have the following listed under the Hardware section:

C-Media AC 97 Audio Device
Audio Codecs
Legacy Audio Drivers
Media Control Devices
Legacy Video Capture Devices
Video Codecs

As you can see, I have NO Sound Devices listed. Also, I have received the
Error 10 message when I tried playing any kind of sound, and when I try to play a music CD through Windows Media Player, I get the following message:

Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

When I click on More Information, I get the following message:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation. You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again. Error ID = 0xC00D11BA, Condition ID = 0x0000

I do have a sound card, since my music CD's worked fine before the computer crash. My sound card though is part of the motherboard and not separate. I alos got software drivers with the computer I bought, but for some reason I'm still not getting any sound with the drivers I did install.

I also got another error message that said something to the effect that there were no 'mixer' drivers found, which, I gather, is what puts the speaker 'icon' on the toolbar and which controls the sound.

Anyway, I have no idea of what to do. I don't have the motherboard CD, which I'm not sure if my computer came with one or not, which would maybe have installed the needed sound device for me. If anyone knows how I can install the sound device program or how to go about finding out what the make and model of my mother board is, and where to find the drivers for it, that would be great! Thaks to all!

[siddi]

hey first give me all the information regarding your computer like your system manufacturer etc. etc. etc.
then i will tell you the driver ur computer needs

[challenge]

Hi, I had exactly the same problem and had an annoying "beep" when there was an error. I don't know if you've solved this problem yet but i'll help you anyway.

- Download the file "aida32" from http://majorgeeks.com/download181.html, or just Google it.
- Double click on the file "aida32", once your in click on "Motherboard", then click "Motherboard" again, then at the top it should say your "Motherboard Name" with the name beside it.
- Then google the name of it, my driver was called "MSI 845E Max (MS-6566E)", so i typed in on google "download MSI 845E Max sound driver", then downloaded it and it works fine.

If you still have any problems just reply to this message.

Hope this helped

[purplemonkies]

Hi my computer cannot play any sounds! it says it can't detect a sound device..Please help!!


Information about my comp:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. M2N-MX SE Rev x.xx
Serial Number: MS9874353456379863
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0308 07/10/2007
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
74.52 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-115D [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Hitachi HDS721680PLA380 [Hard drive] (80.02 GB) -- drive 0 896 Megabytes Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 74.52 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Gautam Family 21/07/2008 10:18:26 a.m. (admin)
Tista 17/07/2008 8:43:43 p.m. (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) None detected
Bus Adapters Multimedia
Standard OpenHCD USB Host Controller None detected
Communications Other Devices

TP-LINK 11b/g Wireless Adapter
primary Auto IP Address: 192.168.1.6 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:1D:0F:B3:EC:64

Networking Dns Server: 192.168.1.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using th

[Baudwalker]

http://support.asus.com/download/dow...el=M2N-MX%20SE

MAKE SURE that the link above doesn't split...ie that the %20SE at the end and ALL bnefore it is pasted into the browser

The list has the drivers for your main board

Click on the "+" beside the AUDIO tab

Select the appropriate file for the Operating System you have installed and DOWNLOAD IT

Install it and your problems should then all be little ones (without nappies)

Enjoy!

Baudy!!

[purplemonkies]

Hi,
thank you so much for your reply I followed your instructions and downloaded the file for windows xp but it still doesn't work..?..I just don't get it I restarted it twice but still noo luck.!.is there anything else i can do?
and when i try playing the music on windows media player it says..

"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

[purplemonkies]

Oh and i am not sure if this is any help but when try to go on volume control through the help and support centre it says that there are no active mixer devices installed and to install it go to control panel and then printers and other hardware and then click on add hardware..i did all of that but i am stuck on how to work it..

im so confused!

All the help is greatly appreciated

[Baudwalker]

Originally Posted by purplemonkies

Oh and i am not sure if this is any help but when try to go on volume control through the help and support centre it says that there are no active mixer devices installed and to install it go to control panel and then printers and other hardware and then click on add hardware..i did all of that but i am stuck on how to work it..

im so confused!

All the help is greatly appreciated

There are so many variables it can be difficult to be accurate from afar.

First EXTRACT the contents of the downloaded driver file to a folder on the hard drive so you can find it later

At this point I would be REMOVING everything I could from the SOUND section in device manager.....some will not be removable..!!ignore them

Once the remainder are gone REBOOT

When the system finds NEW HARDWARE ...DO NOT allow it to automatically install the drivers...POINT IT AT WHERE YOU UNPACKED THE FILES.

Hopefully this will encourage the system to purge what it has that is wrong and utilise the correct drivers....then again it IS windows we are talking about so NOTHING is scared...!!!

Past this I can't offer much that is constructive..sorry

Good Luck

Baudy!!

[purplemonkies]

thankYou heaps for all your help! i don't know what worked but i tried some other ways to get it fixed and finally when i thought i'd just give up after one last check IT WORKED.!.

so happy now..thank you again for all your help!