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The graphics card won't work!!

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  #1  
Old 04-25-2008, 11:14 PM
hanster Offline
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Join Date: Apr 2008
Posts: 2
Exclamation The graphics card won't work!!

before My granddad went onto my computer i could play all my games but since then i cant the graphics card doesn't work
here is my belarc information;
Operating System System Model
Windows XP Professional (build 2600) Compaq Evo D510 SFF
System Serial Number: H307KN9Z1184
Chassis Serial Number: H307KN9Z1184
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Compaq 07E4h
Serial Number: H307KN9Z1184
Bus Clock: 400 megahertz
BIOS: Compaq 686O2 v3.12 10/30/2002
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
13.81 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H44N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST340016A [Hard drive] (40.02 GB) -- drive 0, s/n 3HSEN00S, rev 3.75, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'DIMM1' has 512 MB
Slot 'DIMM2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 13.81 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 4/26/2008 1:51:52 PM (admin)
local system accounts
Guest 4/25/2008 5:45:54 PM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Canon Bubble-Jet BJ-200 on \\P4\CanonBub
Canon C LBP 360 PS on \\P4\CanonCLB
Canon MP360 Series Printer on \\LAPTOP\Canon MP360 Series Printer
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
Standard Universal PCI to USB Host Controller (2x) Game port for ESS
Intel(r) 82801AA AC'97 Audio Controller
Communications Other Devices

Intel(R) PRO/100 VM Network Connection
primary Auto IP Address: 10.0.0.3 / 8
Gateway: 10.0.0.138
Dhcp Server: 10.0.0.138
Physical Address: 00:0B:CD:28:72:0B

Networking Dns Server: 10.0.0.138
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q311967 - Unrated (details...)
Q315000 - Unrated (details...)
Q318138 - Unrated (details...)
Q318202 - Unrated (details...)
Q318203 - Unrated (details...)
Q320920 - Unrated (details...)
Q323172 - Unrated (details...)
Q324380 - Moderate (details...)
Q328940 - Unrated (details...)
Q329048 - Unrated (details...)
Q329115 - Unrated (details...)
Q329170 - Unrated (details...)
Q329390 - Unrated (details...)
Q329834 - Critical (details...)
Q810577 - Unrated (details...)
Q810833 - Low (details...)
Q814078 - Unrated (details...)
Q815021 - Unrated (details...)
Q823182 - Unrated (details...)
Q823353 - Moderate (details...)
Q823559 - Unrated (details...)
Q823718 - Unrated (details...)
Q823980 - Unrated (details...)
Q824105 - Unrated (details...)
Q825119 - Unrated (details...)
Q828035 - Unrated (details...)
Q828741 - Critical (details...)
Q833987 - Critical (details...)
Q835732 - Critical (details...)
Q837001 - Important (details...)
Q839645 - Important (details...)
Q840315 - Critical (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873376 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Windows XP
SP2
passed verification KB842773 on 4/10/2008 (details...)
SP3
passed verification KB893803V2 on 2/16/2008 (details...)
No details available

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 04/08/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor fa6386b7
Microsoft - Games 76369-260-1383204-04345 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Internet Explorer 55274-649-6478953-23720 (Key: RHKG3-8YW4W-4RHJG-83M4Y-7X9GW)
Microsoft - Office Professional Edition 2003 73931-640-0000106-57104 (Key: GWH28-DGCMP-P6RC4-6J4MT-3HFDY)
Microsoft - WebFldrs XP 12345-111-1111111-90170
Microsoft - Windows XP Professional 55274-649-6478953-23720 (Key: RHKG3-8YW4W-4RHJG-83M4Y-7X9GW)
Software Versions (mouse over * for details, click * for location) [Back to Top]
-GSC- - -GSC- dmcr Version 1, 0, 0, 1 *
Adobe Acrobat Version 8.0.0.0 *
Adobe Reader Version 8.1.0.2007051100 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Google Updater Version 2.0.734.29932.beta *
GSC Game World - Cossacks Setup Utility for Win32 Version 2.1.169 *
Macromedia, Inc. - Director 8 Shockwave Studio Version 8.0 *
Microsoft (r) Windows Script Host Version 5.6.0.6626 *
Microsoft Application Error Reporting Version 11.0.6555 *
Microsoft Clip Organizer Version 11.0.5510 *
Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Messenger Version 4.0 *
Microsoft Corporation - Messenger Version 8.1.0178 *
Microsoft Corporation - Office Source Engine Version 11.0.5525 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 * Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Corporation - Zoo Tycoon 2 Version 20.10.00.0026 *
Microsoft Office 2003 Version 11.0.5614 *
Microsoft Office Document Imaging Version 11.0.1897.0 *
Microsoft Office InfoPath Version 11.0.5531 *
Microsoft Office Outlook Version 11.0.5510 *
Microsoft Office Picture Manager Version 11.0.5510 *
Microsoft Office Save My Settings/Profile Wizard Version 11.0.5510 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *
Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 8.00.00.4477 *
Mozilla Corporation - Firefox Version 2.0.0.14 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U5 Version 6.0.50.13 *
Symantec Corporation - Standalone Scanner Components Version 1.4 *
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  #2  
Old 04-26-2008, 06:01 PM
Monty007's Avatar
Monty007 Offline
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Join Date: Jan 2007
Location: Australia
Posts: 827
When you mean the graphics card wont work, is the driver installed? What is wrong with the graphics card?
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  #3  
Old 04-26-2008, 10:57 PM
hanster Offline
Registered User
 
Join Date: Apr 2008
Posts: 2
my sister is dumbass

Hi this is hansters brother, my sister hannah is quite dumb,...i have not been able to fix her problem, she doesnt have a graphics card, it is more of a chip...i believe it is on the motherboard... if you have any idea of how to fix her described problem please let her(shell tell me) know.....
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  #4  
Old 04-29-2008, 02:17 PM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
Quote:
Originally Posted by hanster
Hi this is hansters brother, my sister hannah is quite dumb,...i have not been able to fix her problem, she doesnt have a graphics card, it is more of a chip...i believe it is on the motherboard... if you have any idea of how to fix her described problem please let her(shell tell me) know.....

If the graphics are integrated go here http://h20000.www2.hp.com/bizsupport...&swEnvOID=1093

and get under Graphics - Intel Graphics for M$ Win 2000/XP

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions
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