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winlogon.exe is crashing my computer

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  #1  
Old 05-06-2008, 06:45 PM
twirl Offline
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Join Date: May 2008
Posts: 2
winlogon.exe is crashing my computer

Hi
This has appeared on my computer:

winlogon.exe -application error

The instruction as ''0x7c801af1'' references memory at ''ox5f08001e''. The memory could not be ''read''.
Click ok to terminate, cancel to debug.

If i Click on either option creates a system shut down.

I can turn back and log on in regular mode and have run and installed the recommended Trend Hijack this V2.0.2 program.

What do i need to do next?????

The following is the log file :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:29:53, on 06/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\brsvc01a.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\brss01a.exe
C:\WINNT\system32\Atievxx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINNT\system32\PRISMSVC.EXE
C:\Program Files\ThreatFire\TFService.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\PRISMSVR.EXE
C:\WINNT\System32\alg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Belkin\Cardbus F5D701F\Wireless Utility\Belkinwcui.exe
C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINNT\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by eircom net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [Shell] "C:\WINNT\system32\Rundll32.exe" "C:\WINNT\system32\shell32.dll",Control_RunDLL "C:\DOCUME~1\User\LOCALS~1\Temp\dat33.tmp"
O4 - HKUS\S-1-5-19\..\Run: [internat.exe] internat.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [internat.exe] internat.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [internat.exe] internat.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Belkin Wireless G Notebook Card Client Utility.lnk = C:\Program Files\Belkin\Cardbus F5D701F\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = C:\Program Files\Samsung\Digimax Viewer 2.1\STImgBrowser.exe
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = C:\Program Files\Dell Wireless\PRISMCFG.exe
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\winnt\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINNT\system32\brsvc01a.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINNT\system32\PRISMSVC.EXE
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--
End of file - 5616 bytes
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  #2  
Old 05-06-2008, 07:58 PM
Disk_Contented's Avatar
Disk_Contented Offline
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Posts: 1,625
Worst first..

O10 - Unknown file in Winsock LSP: c:\winnt\system32\nwprovau.dll
Quote:
Originally Posted by BleepingComputer.com
This program is required to run on startup in order to benefit from its functionality or so that the program will work.

A somewhat cryptic answer?

Quote:
Originally Posted by BleepingComputer.com
This program uses the Winlogon Notify key to automatically start. This key is used to run certain programs when specific actions occur such as computer starting up, a user logging in or logging off, or a computer shutting down.
Hmmm what programs. Good or bad?

Apparently,nwprovau is a component of "Client Service for NetWare". It certainly looks like the problem. You have this installed?

Next, a bit of adware?
Quote:
O8 - Extra context menu item: &Search -http://kl.bar.need2find.com/KL/menusearch.html?p=KL
Program that delivers advertisements on your PC.

Quote:
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
Personally, i wouldn't entertain this even from HP.

I remove this:
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Not needed IMHO

C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
What's a volume watcher?

O4 - HKCU\..\Run: [Shell] "C:\WINNT\system32\Rundll32.exe" "C:\WINNT\system32\shell32.dll",Control_RunDLL "C:\DOCUME~1\User\LOCALS~1\Temp\dat33.tmp"
Running a temp file at boot... I would delete it and see if it gets replaced. Could be anything.

Your main prob looks to be the winsock thing. Something malware is known to use.
If all else fails. there's the winsock fixer: http://majorgeeks.com/download4372.html

Keep us informed of results.
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  #3  
Old 05-07-2008, 04:25 AM
twirl Offline
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Join Date: May 2008
Posts: 2
seriously confused

Thanks for the reply but im seriously confused? was that message for me? and if so what part of it do you want me to follow?
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