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Computer Restarts after IE 6 Patches

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  #1  
Old 05-20-2008, 07:29 AM
ericks4d Offline
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Cool Computer Restarts after IE 6 Patches

We recently updated all our computers with the current IE 6 Patches and now we have found that a few of them are restarting while users are browsing in IE. The computers that have experience this are running XP and are Dell Optiplex 520s and 740s.

Has anyone else experienced this? Let me know if you need more information.
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Old 05-20-2008, 11:15 AM
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Is the option to autoreboot ticked? If yes, unticking it might give a clue.

Do you not use windows server update services?

One other thing. You checked for the Blaster worm etc?
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Last edited by Disk_Contented : 05-20-2008 at 11:42 AM.
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Old 05-20-2008, 12:37 PM
ericks4d Offline
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Quote:
Originally Posted by Disk_Contented
Is the option to autoreboot ticked? If yes, unticking it might give a clue.

Do you not use windows server update services?

One other thing. You checked for the Blaster worm etc?

When you talk about the autoreboot, are you talking about the option in the Recovery section?

No, we do not use windows server update services.

We have ran virus, spyware, and adware programs and nothing major was found.

Thanks for the help.
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Old 05-20-2008, 12:42 PM
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Yes the recovery option.
What about a test application of SP3 to one affected machine?
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  #5  
Old 05-20-2008, 12:58 PM
ericks4d Offline
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We have tried the SP3 and it didn't seem to help.

We are going to try the recovery option. I am thinking maybe it is something to do with when users go to websites that have a lot of flash programed.
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