No sound after re-install of XP

[Whitey_1st]

Hi,

I can see there are a few tech wizards out there who hopefully can help me out?

I recently mistakenly got told by SKY to re-install windows XP which has resulted in no sound.
I have read a few threads and have conducted a Belarc Report (below) which hopefully will help!

Under Sound and audio devices in control panel everything is in dull colour (i.e not accessible?)

Any help will be greatfull! Thanks Luke

Belarc Report.....

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) TOSHIBA Satellite A60 PSA60E-09X059EN
System Serial Number: Z4071368Q
Enclosure Type: Portable
Processor a Main Circuit Board b
3.20 gigahertz Intel Mobile Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.70 09/10/2004
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
33.22 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-820S [CD-ROM drive]

TOSHIBA MK4025GAS [Hard drive] (40.01 GB) -- drive 0, s/n Y4SP5753S, rev KA101A, SMART Status: Healthy 192 Megabytes Installed Memory

Slot 'DRAM Slot 0' is Empty
Slot 'DRAM Slot 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 15.73 GB 9.55 GB free
d: (NTFS on drive 0) 24.27 GB 23.67 GB free

[bookworm]

Originally Posted by Whitey_1st

Hi,

I can see there are a few tech wizards out there who hopefully can help me out?

I recently mistakenly got told by SKY to re-install windows XP which has resulted in no sound.
I have read a few threads and have conducted a Belarc Report (below) which hopefully will help!

Under Sound and audio devices in control panel everything is in dull colour (i.e not accessible?)

ny help will be greatfull! Thanks Luke

Belarc Report.....

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) TOSHIBA Satellite A60 PSA60E-09X059EN
System Serial Number: Z4071368Q
Enclosure Type: Portable
Processor a Main Circuit Board b
3.20 gigahertz Intel Mobile Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.70 09/10/2004
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
33.22 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-820S [CD-ROM drive]

TOSHIBA MK4025GAS [Hard drive] (40.01 GB) -- drive 0, s/n Y4SP5753S, rev KA101A, SMART Status: Healthy 192 Megabytes Installed Memory

Slot 'DRAM Slot 0' is Empty
Slot 'DRAM Slot 1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 15.73 GB 9.55 GB free
d: (NTFS on drive 0) 24.27 GB 23.67 GB free

go here to Toshiba UK http://uk.computers.toshiba-europe.c...jsp?service=UK

Notebook
Satellite
Satellite A series
Satellite A60
PSA6OE
Win XP
Sound Driver
All
click Search

your Realtek audio driver is there

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[Whitey_1st]

Bookworm you are truley a wizard!!

Worked great. Thankyou!