Another Multimedia Audio Controller Problem

lrush1962 · #1 03-30-2008, 12:15 PM

I reinstalled XP on to an IBM Thinkpad T43 and am now unable to produce audio output. Using the trouble shooting wizard I received the message "No active mixer devices available". When I checked the device manager, under Other Devices, Multimedia Audio Controller had a big yellow question mark in front of it. I attempted to re-install the software / driver, both from "recommended" and directly from the Lenova site (http://www-307.ibm.com/pc/support/si...IGR-58597.html ) but neither solved the problem.

Below please find my computer profile information via Belarc. I am certain that much of the info is not needed but it's there just in case!

Thanks very much for your advice & expertise!

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) IBM 1871Y1J ThinkPad T43
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.87 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: IBM 1871Y1J
Serial Number: VJ05C57R2V3
Bus Clock: 533 megahertz
BIOS: IBM 70ET57WW (1.17 ) 07/15/2005
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
50.98 Gigabytes Hard Drive Free Space

MATSHITA UJDA765 DVD/CDRW [CD-ROM drive]

HTS541060G9AT00 [Hard drive] (60.01 GB) -- drive 0, s/n MPB3LAX5GSA2NM, rev MB3IA60A, SMART Status: Healthy 1016 Megabytes Installed Memory

Slot 'DIMM 1' has 512 MB
Slot 'DIMM 2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 60.00 GB 50.98 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Ashley 3/30/2008 7:58:51 AM (admin)
Tyler 3/30/2008 7:50:02 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller None detected
Bus Adapters Multimedia
Texas Instruments PCI-1510 CardBus Controller
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) None detected
Communications Other Devices

2Wire 802.11g Cardbus Wireless LAN Card
primary Auto IP Address: XXX.XXX.1.66 / 24
Gateway: XXX.XXX.1.254
Dhcp Server: XXX.XXX.1.254
Physical Address: 00:60:B3:27:0B:36

Networking Dns Server: XXX.XXX.1.254
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device (2x)
IBM ThinkPad Fast Infrared Port
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
IBM ThinkPad UltraNav Pointing Device [Mouse]
USB Root Hub (5x)
Virus Protection [Back to Top]
avast! antivirus 4.7.1098 [VPS 080329-0] Version 4.7.1098
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 03/11/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6 ...
Outlook Express 6 ...
WGA ...
Windows Media Player 6.4 ...
Windows Media Player 8 ...
Windows Media Player 9 ...
Windows Media Player
SP0 ...
Windows XP ...
SP0 ...
SP2 ...
SP3 ...
Windows XP
SP3 ...
Windows
SP1 ...

Software Licenses [Back to Top]

2Wire - SetupWiz sbc1
Belarc - Advisor d710e6b1
Microsoft - Internet Explorer 92318-600-1323624-23698
Microsoft - WebFldrs XP 12345-111-1111111-17613
Microsoft - Windows XP Professional 55274-640-1323624-23698 (Key: D4JVD-HR8CJ-TX734-B6FH9-X9BB6)

Software Versions (mouse over * for details, click * for location) [Back to Top]
2Wire Inc. - Wireless Client Version 1.01.17.0025 *
ALWIL Software - avast! Antivirus Version 4, 7, 0, 0 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Conexant Systems, Inc. - PRISM Wireless LAN Version 1.01.16.0018 *
Google Updater Version 2.0.734.29932.beta *
GoogleToolbarNotifier Version 1, 2, 1128, 5462 *
IBM PM Service *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16608 * Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Synaptics, Inc. - Progressive Touch Version 7.2.3.10 24Jun03 *

Oh Buhnanerz · #2 06-16-2008, 01:29 AM

I have just had this issue with my lap top (exactly)
the driver you downloaded is a self extracting package not an installer. So you need to go to your device manager, [Control Panel->System->Hardware->Device Manager] Right click on your "Multimedia Audio Controller" with the yellow exclamation mark, and go down to "Update Driver" a Hard Ware Wizard will open, check the box that says "Install from a list or specific location (advanced)" click next. Make sure you check the box that says "Include this location in the search:" and the driver should be located here "C:\DRIVERS\WIN\AUDIO\SMAXWDM\W2K_XP" if you extracted the package per it's default extraction location. Click next and then finish... it should now find the driver and install it.
Hope this helps