Help with sound please!

Lyons · #1 06-18-2008, 09:40 PM

I recently reformatted my computer, and everything works fine, although downloading takes a little bit longer than usual, but the sound doesn't work.
Multimedia Audio Controller is in my device manager, but it was a yellow question mark and I'm not quite sure what that means. I've tried to go into Advanced Volume Controls but it says: There are no active mixer devices available. To install Mixer drivers, go to Control Panel,click Printers and Other Hardware, and then click Add Hardware. This program will now close.

I've tried to do what it says, but after add hardware I don't know what to do.

This is what I could get from Belarc Advisor:

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) MICRO-STAR INTERNATIONAL CO., LTD
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6524
Bus Clock: 100 megahertz
BIOS: Award Software International, Inc. 6.00 PG 04/23/2003
Drives Memory Modules c,d
40.02 Gigabytes Usable Hard Drive Capacity
24.39 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8525B [CD-ROM drive]

WDC WD400BB-00GFA0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WCAKA1221030, rev 09.01B09, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.02 GB 24.39 GB free
Network Drives
None detected

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller RADEON 9000 Family (Microsoft Corporation) [Display adapter]
RADEON 9000 SEC Family (Microsoft Corporation) [Display adapter]
Hansol 15.7 [Monitor] (15.7"vis, April 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x) MPU-401 Compatible MIDI Device
Standard Game Port
Communications Other Devices
SoftV92 Data Fax Modem

Motorola SURFboard SB5100 USB Cable Modem
primary Auto IP Address: 99.244.83.91 / 23
Gateway: 99.244.82.1
Dhcp Server: 99.244.76.1
Physical Address: 00:12:C9:82:A5:95
Realtek RTL8139 Family PCI Fast Ethernet NIC

Networking Dns Server: 64.71.255.198
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Genius USB Wheel Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/10/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q893756 - Important (details...)
Q896423 - Critical (details...)
Q899587 - Moderate (details...)
Q899591 - Moderate (details...)
Q901017 - Important (details...)
Q902400 - Important (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920685 - Moderate (details...)
Q922819 - Low (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924496 - Moderate (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q938127 - Critical (details...)
Q941202 - Critical (details...)
Q941644 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944338 - Critical (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)
Q950749 - Critical (details...)
Q950759 - Critical (details...)
Q951698 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP2 (SP2)
Windows Media Player
SP0
passed verification KB911564 on 16/06/2008 (details...)
Windows XP
no verification data KB941569 (details...)
SP0
passed verification KB941569 on 16/06/2008 (details...)
SP2
no verification data KB811113[SP] on 16/06/2008 (details...)
SP3
passed verification KB886185 on 16/06/2008 (details...)
passed verification KB888302 on 16/06/2008 (details...)
passed verification KB890046 on 16/06/2008 (details...)
passed verification KB890859 on 16/06/2008 (details...)
passed verification KB891781 on 16/06/2008 (details...)
passed verification KB893803V2 on 15/06/2008 (details...)
passed verification KB896358 on 16/06/2008 (details...)
passed verification KB896428 on 16/06/2008 (details...)
passed verification KB898461 on 15/06/2008 (details...)
passed verification KB900725 on 16/06/2008 (details...)
passed verification KB901214 on 16/06/2008 (details...)
passed verification KB904706 on 16/06/2008 (details...)
passed verification KB905414 on 16/06/2008 (details...)
passed verification KB905749 on 16/06/2008 (details...)
passed verification KB908519 on 16/06/2008 (details...)
passed verification KB908531 on 16/06/2008 (details...)
passed verification KB910437 on 16/06/2008 (details...)
passed verification KB911927 on 16/06/2008 (details...)
passed verification KB912919 on 16/06/2008 (details...)
passed verification KB913580 on 16/06/2008 (details...)
passed verification KB914388 on 16/06/2008 (details...)
passed verification KB914389 on 16/06/2008 (details...)
passed verification KB917344 on 16/06/2008 (details...)
passed verification KB917422 on 16/06/2008 (details...)
passed verification KB917953 on 16/06/2008 (details...)
passed verification KB919007 on 16/06/2008 (details...)
passed verification KB920670 on 16/06/2008 (details...)
passed verification KB920683 on 16/06/2008 (details...)
passed verification KB922582 on 16/06/2008 (details...)
passed verification KB923191 on 16/06/2008 (details...)
passed verification KB928843 on 16/06/2008 (details...)
SP4
no verification data KB950760 on 16/06/2008 (details...)
passed verification KB950762 on 16/06/2008 (details...)
passed verification KB951376 on 16/06/2008 (details...)

Please help me! I need to do a music project that requires sound!

Monty007 · #2 06-19-2008, 05:34 PM

Here is a link to all of your drivers http://asia.msi.com.tw/index.php?fun...=1&prod_no=303

Lyons · #3 06-19-2008, 07:11 PM

I tried all downloading all of those, but nothings changed. If you need more info just let me know how, please!

bookworm · #4 06-19-2008, 07:57 PM

[quote=Lyons]I tried all downloading all of those, but nothings changed. If you need more info just let me know how, please![/QUOTE

check to see if Realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device.

Lyons · #5 06-19-2008, 08:54 PM

I tried to do what you said, but it appears grayed out and I'm unable to change anything. It says "No playback Devices"

Thank you for all your time and patience!

bookworm · #6 06-20-2008, 12:08 PM

Quote:

Originally Posted by Lyons

I tried to do what you said, but it appears grayed out and I'm unable to change anything. It says "No playback Devices"

Thank you for all your time and patience!

you need to check the BIOS to see if audio is [Enabled] all commands are done using the keyboard, click image to focus

as soon as the comp boots press the <DEL> key - Main menu opens
http://www.overclockeddoc.com/bookwo...524%20Main.JPG

down arrow key to select Intergrated Peripherals - press Enter key
http://www.overclockeddoc.com/bookwo...t%20Per%20.JPG

down arrow key to select SiS OnChip PCI Device - press Enter key
http://www.overclockeddoc.com/bookwo...p%20PCI%20.JPG

SiS-7012 AC97 Audio if set to [Disabled] use down arrow key to select - use the + key to change to [Enabled]

press F10 key to Save & Exit

y key to accept changes

XP will load

install audio again

Don't forget the Restore key

Lyons · #7 06-20-2008, 07:14 PM

Still no change. The SiS OnChip PCI Device was already enabled. Is there any other possible thing that I may have overlooked during reformatting for it to be like this?

bookworm · #8 06-20-2008, 07:19 PM

Quote:

Originally Posted by Lyons

Still no change. The SiS OnChip PCI Device was already enabled. Is there any other possible thing that I may have overlooked during reformatting for it to be like this?

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

Lyons · #9 06-20-2008, 07:52 PM

O.o It's already on automatic.

Lyons · #10 06-21-2008, 09:36 PM

Would it be i have a driver that's messed up?

bookworm · #11 06-24-2008, 08:40 AM

Quote:

Originally Posted by Lyons

Would it be i have a driver that's messed up?

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Lyons · #12 07-08-2008, 08:19 PM

They're at the I/O plate

P.S. Sorry for not responding, got summer school here

harris903 · #13 07-08-2008, 08:59 PM

i need help i had my computer cleaned from a virus and when i got i back then sound didn''t work, but when we took it down there it worked fine. everytime i try to adjust to sound it says..Multimedia Audio Controller is in my device manager, but it was a yellow question mark and I'm not quite sure what that means. I've tried to go into Advanced Volume Controls but it says: There are no active mixer devices available. To install Mixer drivers, go to Control Panel,click Printers and Other Hardware, and then click Add Hardware. This program will now close.

I've tried to do what it says, but after add hardware I don't know what to do.

what am i to do?

bookworm · #14 07-09-2008, 12:05 PM

Quote:

Originally Posted by Lyons

They're at the I/O plate

P.S. Sorry for not responding, got summer school here

go here to MSI and install the SiS System Drivers(650/651) - then Restart your comp.
http://global.msi.com.tw/index.php?f...=1&prod_no=303

then install audio from MSI

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a Restore point and follow instructions

bookworm · #15 07-09-2008, 12:06 PM

Quote:

Originally Posted by harris903

i need help i had my computer cleaned from a virus and when i got i back then sound didn''t work, but when we took it down there it worked fine. everytime i try to adjust to sound it says..Multimedia Audio Controller is in my device manager, but it was a yellow question mark and I'm not quite sure what that means. I've tried to go into Advanced Volume Controls but it says: There are no active mixer devices available. To install Mixer drivers, go to Control Panel,click Printers and Other Hardware, and then click Add Hardware. This program will now close.

I've tried to do what it says, but after add hardware I don't know what to do.

what am i to do?

need more info, make and model, if not sure Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html