User Account cannot open in Control Panel

[Hardhat101]

I am using a Compaq tablet PC and have Windows XP for Tablet PC installed.

The windows boots up by default to the Administrator account. When I tried using the User Account function in the Control Panel to create / switch user, it would not start up.

I have also tried using the Computer Management tool but when I click on the Local Users and Groups item, it give me an error "Unable to access the computer XXX. The error was: Invalid syntax" and this feature is marked with a red 'X'.

How do I resolve this short of having to reinstall the OS and what could be causing this problem?

I have only managed to create an alternative User account but using the Run "control userpasswords2" to do a "backdoor" entry into the user accounts management program and create / delete users.

However, even after doing the above, although I am able to create a new user, I still cannot access the user accounts via the conventional means.

Help, anyone out there who has a solution to this problem!!!

[snowmonkey]

I have seen that red X before on the system that were infected with virus and also had lots of scum ware on them. Have you checked you system for any of those stuff. You should check it for virus and Trojan first and then re-install the SP1 for the operating system.


cheers

[Hardhat101]

Thanks for the response. Yes, I have checked the whole system for virus and updates, but still could not resolve this problem.

Although using the 'backdoor' technique mentioned, I could still create users, I still could not get full control of the Local Users and Group in the Computer Management or view the user accounts from the Control Panel.

Other than this problem, the system is currently working fine.

[david18046]

[quote=Hardhat101]I am using a Compaq tablet PC and have Windows XP for Tablet PC installed.

The windows boots up by default to the Administrator account. When I tried using the User Account function in the Control Panel to create / switch user, it would not start up.

I have also tried using the Computer Management tool but when I click on the Local Users and Groups item, it give me an error "Unable to access the computer XXX. The error was: Invalid syntax" and this feature is marked with a red 'X'.

How do I resolve this short of having to reinstall the OS and what could be causing this problem?

I have only managed to create an alternative User account but using the Run "control userpasswords2" to do a "backdoor" entry into the user accounts management program and create / delete users.

However, even after doing the above, although I am able to create a new user, I still cannot access the user accounts via the conventional means.

Help, anyone out there who has a solution to this problem!!!

I have just now solved a similar problem as yours that I had been struggling with for 5 hours. I was getting ready to throw my computer off a nearby bridge when I read your reference to the "backdoor". My settings have now been restored. A thousand thanks. Good luck with your particular problem....David (Melbourne)

[Ant]

I can't vouch for this, but apparently this is one of the issues dealt with by this program.

http://wiki.lunarsoft.net/wiki/Dial-a-fix

Read up about it before you try it.