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Missing Multimedia Audio Controller

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  #1  
Old 09-22-2008, 12:17 PM
MzSPorche's Avatar
MzSPorche Offline
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Posts: 3
Missing Multimedia Audio Controller

I had to reinstall Xp and now i have no sound. i went to my devices and there is a yellow question mark by multimedia audio controller and it says the drivers are not installed.
Here is what my belarc report says:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 3000
System Service Tag: 9ZH8L61 (support for this PC)
Chassis Serial Number: 9ZH8L61
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Dell Computer Corp. 0N6381
Serial Number: ..CN708214BEA1ME.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 11/08/2004
Drives Memory Modules c,d
75.96 Gigabytes Usable Hard Drive Capacity
69.06 Gigabytes Hard Drive Free Space

SAMSUNG CD-R/RW SW-252S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380011A [Hard drive] (80.00 GB) -- drive 0, s/n 5JVJHB11, rev 8.16, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 75.96 GB 69.06 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 9/22/2008 10:57:29 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82865G Graphics Controller [Display adapter]
DELL E153FP [Monitor] (14.9"vis, s/n D82544C8700L, December 2004)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (3x) Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel(R) 537EP V9x DF PCI Modem


Belkin Wireless G USB Network Adapter
primary Auto IP Address: 192.168.2.4 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:1CF:79:79:49

Networking Dns Server: 192.168.2.1
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
WGA
SP0
KB892130 on 9/21/2008 (details...)
Windows XP
SP0
KB938127-V2-IE7 on 9/22/2008 (details...)
KB953838-IE7 on 9/22/2008 (details...)
SP2
KB811113[SP] on 9/21/2008 (details...)
SP3
KB936929[SP] on 9/22/2008 (details...)
SP4
KB938464 on 9/22/2008 (details...)
KB946648 on 9/22/2008 (details...)
KB950762 on 9/22/2008 (details...)
KB950974 on 9/22/2008 (details...)
Windows XP
SP4 (continued)
KB951066 on 9/22/2008 (details...)
KB951072-V2 on 9/22/2008 (details...)
KB951376-V2 on 9/22/2008 (details...)
KB951698 on 9/22/2008 (details...)
KB951748 on 9/22/2008 (details...)
KB951978 on 9/22/2008 (details...)
KB952287 on 9/22/2008 (details...)
KB952954 on 9/22/2008 (details...)
KB953839 on 9/22/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 9/21/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 9/21/2008 (Microsoft National Language Support Downlevel APIs)
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  #2  
Old 09-22-2008, 06:23 PM
Monty007's Avatar
Monty007 Offline
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Join Date: Jan 2007
Location: Australia
Posts: 1,867
Hi, here is a link to your audio driver http://supportapj.dell.com/support/d...&catid=&impid=
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  #3  
Old 09-23-2008, 09:35 AM
renyeaso Offline
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Join Date: Sep 2008
Posts: 4
sound problem

when u reinstalled XP did u installed Drivers and Utilities CD which u should have got from Dell// or go to support.dell.com to get the Drivers...It also looks u have not installed the chipset drivers too...install the drivers or try reinstalling again
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