no sound, microsoft problem.

[zephyr89]

in control panel my sounds and audio device applet is all grayed out, the other tabs as well. I already tried uninstall\reinstall audio drivers but that did not work. I also tried going to the services applet and enable windows audio. I even tried enabling and disabling it. still not happening. the sound devices applet is still grayed out and I can not access the OS volume control (says no mixing devices found) but, I am guessing this is the same problem. I even tired something with machine.inf. there was somewhere that I looked that said to create a copy, delete an exception about 20 lines down, then use that with the add new hardware wizard to install a plug and play software emulator or something like that. nothing has worked. I am stumped.

any suggestions friends?

[PeckerWood]

Originally Posted by zephyr89

in control panel my sounds and audio device applet is all grayed out, the other tabs as well. I already tried uninstall\reinstall audio drivers but that did not work. I also tried going to the services applet and enable windows audio. I even tried enabling and disabling it. still not happening. the sound devices applet is still grayed out and I can not access the OS volume control (says no mixing devices found) but, I am guessing this is the same problem. I even tired something with machine.inf. there was somewhere that I looked that said to create a copy, delete an exception about 20 lines down, then use that with the add new hardware wizard to install a plug and play software emulator or something like that. nothing has worked. I am stumped.

any suggestions friends?

Download and run Belarc---->http://www.belarc.com/free_download.html

Copy and paste the results here in your next reply.

[zephyr89]

my results are 39K characters long. how am I supposed to post it when this forum only allows 10K characters? do you want me to split it up into 4 posts?

[zephyr89]

I actually just looked at my device manager and it has two !'s next to: Microsoft kernel acoustic echo canceller, and Microsoft kernel audio splitter. my sound card does not have any problems detected though. error for both of them is: Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)

[zephyr89]

i am guessing from other posts on this forum that this is what you are looking for.

Windows XP Media Center Edition Service Pack 2 (build 2600) HP Pavilion 061 ER900AA-ABA a1430n 0nx1114RE101NAGAM00
System Serial Number: MXF6130497 NA660
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTek Computer INC. NAGAMI 1.02
Bus Clock: 199 megahertz
BIOS: Phoenix Technologies, LTD 3.11 09/19/2006
Drives Memory Modules c,d
910.18 Gigabytes Usable Hard Drive Capacity
247.92 Gigabytes Hard Drive Free Space

CXWL 8DYZWXEB8X SCSI CdRom Device [CD-ROM drive]
TSSTcorp CD/DVDW TS-H552L [CD-ROM drive]
VA5298V EQG390S SCSI CdRom Device [CD-ROM drive]

HP Photosmart C3180 USB Device [Hard drive] -- drive 3
ST3160811AS [Hard drive] (160.04 GB) -- drive 1
ST3250823AS [Hard drive] (250.06 GB) -- drive 0
WDC WD5000AAKS-00YGA0 [Hard drive] (500.11 GB) -- drive 2, s/n WD-WCAS85802208, rev 12.01C02, SMART Status: Healthy 3072 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB
Local Drive Volumes


c: (NTFS on drive 0) 240.93 GB 28.34 GB free
d: (FAT32 on drive 0) 9.11 GB 455 MB free
g: (NTFS on drive 2) 500.11 GB 163.70 GB free
j: (NTFS on drive 1) 160.04 GB 55.42 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/20/2007 6:53:24 PM (admin)
HP_Administrator 10/28/2008 8:57:13 PM (admin)
local system accounts
Guest 10/25/2008 11:17:25 PM
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Adobe PDF Converter on My Documents\*.pdf
Adobe PDF Converter on \\COMPAQ-5400\Printer9
Amyuni Document Converter 2.50 on LPT1:
HP DeskJet 680C on \\MERIT633\680C
HP DeskJet 680C on \\MERIT633\HP 680C
HP DeskJet 680C on \\PAVILION\PRINTER
HP DeskJet 680C on \\COMPAQ-5400\Printer
HP LaserJet 4000 Series PCL on \\MERIT633\HP4000
HP LaserJet 4000 Series PCL on \\S5008NX\HP Laser Jet 4000 N
HP LaserJet 5 on \\COMPAQ-5400\Printer2
HP Photosmart C3100 series on USB001
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 8800 GT [Display adapter]
Samsung SyncMaster [Monitor] (17.7"vis, s/n HCCRC19415, December 2001)
Bus Adapters Multimedia
A33D42FC IDE Controller
SCSI/RAID Host Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Creative SB X-Fi
Communications Other Devices

1394 Net Adapter
NVIDIA nForce Networking Controller
primary Auto IP Address: 192.168.1.104 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:17:31:8C:8B:1C

Networking Dns Servers: 68.87.85.98
68.87.69.146
68.87.78.130
OHCI Compliant IEEE 1394 Host Controller
MS ArACPI Driver
MS ArPolicy Driver
Logitech Driver Interface (3x)
USB Human Interface Device
HP Photosmart C3100
PS/2 Keyboard
Logitech HID-compliant G3/MX518 Optical Mouse
NVIDIA Network Bus Enumerator
HP Photosmart C3100 series (DOT4USB)
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (2x)
Xbox 360 Controller for Windows
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

any suggestions?