Ethernet Controller Driver/Modem will not work...

[dezzy]

I'm trying to connect my broadband modem (UK) to my PC, but I can only connect it by USB. When I try it with the ethernet cable provided it doesn't work. I think the problem is with the PC i bought it from someone who completely formatted it... it didn't have the most basic of drivers or software.

When I go to device manager "Ethernet Controller" appears under the "Other Devices" menu ith a yellow question mark.

The status inside says:

"The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver."

But when I go through this process windows can't find any drivers from the net and of course I dont have a CD.

Under the driver tab everything basically says "not available" and there is no driver to roll back to etc.


I got hold of these details from Belarc and the word ethernet doesnt even appear?


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) RM plc
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA84341-302
Serial Number: AZRG33001059
Bus Clock: 133 megahertz
BIOS: Intel Corp. RG84510A.86A.0014.P07.0208231211 08/23/2002
Drives Memory Modules c,d
80.01 Gigabytes Usable Hard Drive Capacity
2.46 Gigabytes Hard Drive Free Space

COMBO BCO4016IM [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Lexmark USB Mass Storage USB Device [Hard drive] -- drive 1
WDC WD800BB-00DKA0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAHL2589018, rev 77.07W77, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 10.47 GB 1.11 GB free
d: (NTFS on drive 0) 69.54 GB 1.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 08/01/2009 17:22:05 (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 440 (Microsoft Corporation) [Display adapter]
GBM F173 [Monitor] (17.1"vis, June 2003)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 SoundMAX Integrated Digital Audio
Communications Other Devices

USB Cable Modem 351000
primary Auto IP Address: 82.11.234.84 / 22
Gateway: 82.11.232.1
Dhcp Server: 62.252.32.20
Physical Address: 00:0E:9B:EF:8C:31

Networking Dns Servers: 194.168.4.100
194.168.8.100
HID-compliant device
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)

[unionflag]

The Ethernet Controller, and any other device, will not appear in the belarc report if the driver is missing. But what it does show is the make & model of the motherboard on which the ethernet controller is mounted. It's the manufacturer of the motherboard which can supply the driver, and it will be available on their website.

(incidentally, when you go through the update or install driver wizard in Device Manager, Windows only checks the Microsoft website not third-party websites. When no driver is found it merely means that the Microsoft website does not have it).

The Intel Ethernet driver (otherwise called a LAN driver) for your Intel D845GRG motherboard is here:
http://downloadcenter.intel.com/Deta...nal& lang=eng