No Sound!!!

HBoy17 · #1 04-16-2009, 10:24 AM

I have tried everything and I still have no sound. I've previously posted on this site my problems with drivers but even then my sound still does not work. I've tried numerous of troubleshoots and they do not help. The Speakers are brand new so I am 100% sure they are not the problem. The audio system is not on mute and there is no yellow question mark or anything by my sound driver. I do not know what to do and I am in dire need of help. Here is my system information:

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type Intel Celeron D 326, 2533 MHz (19 x 133)
Motherboard Name Unknown
Motherboard Chipset VIA P4M800 Pro
System Memory 224 MB
BIOS Type AMI (12/10/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter VIA/S3 UniChrome Pro
3D Accelerator VIA/S3 UniChrome Pro

Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080P0 (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SONY DVD RW DW-D26A (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 78159 MB (68362 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network
Network Adapter VIA Compatable Fast Ethernet Adapter (192.168.1.64)

Peripherals
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller

bookworm · #2 04-16-2009, 07:18 PM

Quote:

Originally Posted by HBoy17

I have tried everything and I still have no sound. I've previously posted on this site my problems with drivers but even then my sound still does not work. I've tried numerous of troubleshoots and they do not help. The Speakers are brand new so I am 100% sure they are not the problem. The audio system is not on mute and there is no yellow question mark or anything by my sound driver. I do not know what to do and I am in dire need of help. Here is my system information:

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type Intel Celeron D 326, 2533 MHz (19 x 133)
Motherboard Name Unknown
Motherboard Chipset VIA P4M800 Pro
System Memory 224 MB
BIOS Type AMI (12/10/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter VIA/S3 UniChrome Pro
3D Accelerator VIA/S3 UniChrome Pro

Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080P0 (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SONY DVD RW DW-D26A (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 78159 MB (68362 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network
Network Adapter VIA Compatable Fast Ethernet Adapter (192.168.1.64)

Peripherals
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller

what make and model do you have, if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

HBoy17 · #3 04-17-2009, 01:07 AM

Operating System
Windows XP Professional Service Pack 3 (build 2600)

System Model
ECS P4M800PRO-M 1.0
Enclosure Type: Desktop

Processor a
2.53 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board b
Board: ECS P4M800PRO-M 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 12/10/2005

Drives
81.95 Gigabytes Usable Hard Drive Capacity
75.67 Gigabytes Hard Drive Free Space

SONY DVD RW DW-D26A [CD-ROM drive]
SONY DVD-ROM DDU1615 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080P0 [Hard drive] (81.96 GB) -- drive 0, s/n Y26CT75C, rev YAR41BW0, SMART Status: Healthy

Memory Modules c,d
224 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty

Display
VIA/S3G UniChrome Pro IGP [Display adapter]
NEC FE750+ [Monitor] (16.1"vis, s/n 1235066AA, February 2001)

Multimedia
Realtek AC'97 Audio for VIA (R) Audio Controller

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

bookworm · #4 04-17-2009, 08:42 PM

Quote:

Originally Posted by HBoy17

Operating System
Windows XP Professional Service Pack 3 (build 2600)

System Model
ECS P4M800PRO-M 1.0
Enclosure Type: Desktop

Processor a
2.53 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board b
Board: ECS P4M800PRO-M 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 080012 12/10/2005

Drives
81.95 Gigabytes Usable Hard Drive Capacity
75.67 Gigabytes Hard Drive Free Space

SONY DVD RW DW-D26A [CD-ROM drive]
SONY DVD-ROM DDU1615 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080P0 [Hard drive] (81.96 GB) -- drive 0, s/n Y26CT75C, rev YAR41BW0, SMART Status: Healthy

Memory Modules c,d
224 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty

Display
VIA/S3G UniChrome Pro IGP [Display adapter]
NEC FE750+ [Monitor] (16.1"vis, s/n 1235066AA, February 2001)

Multimedia
Realtek AC'97 Audio for VIA (R) Audio Controller

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller

Realtek audio driver here at ECS http://www.ecsusa.com/ECSWebSite/Pro...uID=44&LanID=8

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

HBoy17 · #5 04-18-2009, 03:14 AM

Ok Ive went to the link and went to sound and downloaded the driver there but I still have no sound! DId I download the wrong driver?

bookworm · #6 04-18-2009, 08:56 AM

Quote:

Originally Posted by HBoy17

Ok Ive went to the link and went to sound and downloaded the driver there but I still have no sound! DId I download the wrong driver?

check this to see if Realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

NormanStoner · #7 04-18-2009, 11:53 AM

Hello, please help. No sound from XP after formatting. Copy & pasted version of Belarc search found:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) American Megatrends Inc. 1.0
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K7S8X 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.30 02/21/2003
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
72.05 Gigabytes Hard Drive Free Space

CD-RW CDR-7S52 [CD-ROM drive]
IDE DVD-ROM 16X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y2P9E4EE, rev YAR41BW0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 72.05 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
User 18/04/2009 16:26:59 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp deskjet 940c on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 with AGP8X [Display adapter]
Proview CY-465 [Monitor] (14.0"vis, s/n FEIC360113582, June 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
Standard Game Port
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:6E:2A:C1:C6

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
Microsoft PS/2 Mouse
USB Composite Device
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 04/14/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q928365 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
MSXML4SP2
no verification data KB954430 on 29/12/2008 (details...)
WGA
SP0
passed verification KB892130 on 13/07/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 13/07/2008 (details...)
Windows Media Player 9
no verification data KB936782_WMP9 (details...)
SP2
passed verification KB936782_WMP9 on 13/07/2008 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB911564 on 13/07/2008 (details...)
passed verification KB952069_WM9 on 09/12/2008 (details...)
Windows XP
no verification data KB941569 (details...)
SP0
passed verification KB938127-IE7 on 27/09/2008 (details...)
passed verification KB938127-V2-IE7 on 27/09/2008 (details...)
passed verification KB941569 on 13/07/2008 (details...)
passed verification KB953838-IE7 on 25/09/2008 (details...)
passed verification KB956390-IE7 on 14/10/2008 (details...)
passed verification KB958215-IE7 on 09/12/2008 (details...)
passed verification KB960714-IE7 on 17/12/2008 (details...)
passed verification KB961260-IE7 on 12/02/2009 (details...)
passed verification KB963027-IE7 on 17/04/2009 (details...)
SP3
no verification data KB936929[SP] on 07/10/2008 (details...)
SP4
passed verification KB923561 on 17/04/2009 (details...)
no verification data KB938464 on 07/10/2008 (details...)
no verification data KB938464-V2 on 12/03/2009 (details...)
passed verification KB942763 on 13/07/2008 (details...)
passed verification KB946648 on 07/10/2008 (details...)
passed verification KB950759 on 13/07/2008 (details...)
no verification data KB950760 on 13/07/2008 (details...)
passed verification KB950762 on 07/10/2008 (details...)

Windows XP
SP4 (continued)
passed verification KB950974 on 07/10/2008 (details...)
passed verification KB951066 on 07/10/2008 (details...)
passed verification KB951072-V2 on 12/08/2008 (details...)
passed verification KB951376-V2 on 07/10/2008 (details...)
passed verification KB951698 on 07/10/2008 (details...)
passed verification KB951748 on 07/10/2008 (details...)
passed verification KB951978 on 08/10/2008 (details...)
passed verification KB952004 on 17/04/2009 (details...)
passed verification KB952287 on 07/10/2008 (details...)
passed verification KB952954 on 07/10/2008 (details...)
passed verification KB953838 on 12/08/2008 (details...)
no verification data KB953839 on 12/08/2008 (details...)
passed verification KB954211 on 14/10/2008 (details...)
passed verification KB954459 on 13/11/2008 (details...)
passed verification KB954600 on 09/12/2008 (details...)
passed verification KB955069 on 13/11/2008 (details...)
passed verification KB955839 on 09/12/2008 (details...)
no verification data KB956391 on 14/10/2008 (details...)
passed verification KB956572 on 17/04/2009 (details...)
passed verification KB956802 on 09/12/2008 (details...)
passed verification KB956803 on 14/10/2008 (details...)
passed verification KB956841 on 14/10/2008 (details...)
passed verification KB957095 on 14/10/2008 (details...)
passed verification KB957097 on 13/11/2008 (details...)
passed verification KB958644 on 23/10/2008 (details...)
passed verification KB958687 on 14/01/2009 (details...)
passed verification KB958690 on 12/03/2009 (details...)
passed verification KB959426 on 17/04/2009 (details...)
passed verification KB960225 on 12/03/2009 (details...)
no verification data KB960715 on 12/02/2009 (details...)
passed verification KB960803 on 17/04/2009 (details...)
passed verification KB961373 on 17/04/2009 (details...)
passed verification KB967715 on 25/02/2009 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 25/09/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 25/09/2008 (Microsoft National Language Support Downlevel APIs)

bookworm · #8 04-18-2009, 01:09 PM

[quote=NormanStoner]Hello, please help. No sound from XP after formatting. Copy & pasted version of Belarc search found:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) American Megatrends Inc. 1.0
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: K7S8X 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.30 02/21/2003
Drives Memory Modules c,d
81.95 Gigabytes Usable Hard Drive Capacity
72.05 Gigabytes Hard Drive Free Space

CD-RW CDR-7S52 [CD-ROM drive]
IDE DVD-ROM 16X [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080L0 [Hard drive] (81.96 GB) -- drive 0, s/n Y2P9E4EE, rev YAR41BW0, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 72.05 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
User 18/04/2009 16:26:59 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp deskjet 940c on LPT1:
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller NVIDIA GeForce4 MX 440 with AGP8X [Display adapter]
Proview CY-465 [Monitor] (14.0"vis, s/n FEIC360113582, June 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS PCI to USB Enhanced Host Controller C-Media AC97 Audio Device
Standard Game Port
Communications Other Devices

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.2 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:6E:2A:C1:C6

Networking Dns Server: 192.168.1.1
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
Microsoft PS/2 Mouse
USB Composite Device
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

C-Media audio driver here at ASrock http://www.asrock.com/mb/download.asp?Model=K7S8X&s=462

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

HBoy17 · #9 04-18-2009, 09:06 PM

I checked that and the default device is Realtek AC97 Audio. I also thought that maybe it was plugged into the wrong port but I tried all three and it still doesnt work.

bookworm · #10 04-22-2009, 09:08 PM

Quote:

Originally Posted by HBoy17

I checked that and the default device is Realtek AC97 Audio. I also thought that maybe it was plugged into the wrong port but I tried all three and it still doesnt work.

you need to check if audio is Enabled in the BIOS

all commands are done useing the keyboard - click images to focus

as soon as comp boots press the <Del> or <F1> key to enter BIOS

Main menu opens
http://www.overclockeddoc.com/bookwo...er%20Setup.JPG

use down arrow key to select Features - press Enter key
http://www.overclockeddoc.com/bookwo...20Features.JPG

Audio Device should be set to Enabled - if Disabled

use down arrow key to select

then + key to change to Enabled

press F10 key to Save & Exit

y key to accept changes

XP will load

if needed install audio driver again

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions