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Guys.. Help! Hear Me Please... Sound Problem

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  #1  
Old 05-01-2009, 10:38 PM
Tann Offline
Registered User
 
Join Date: May 2009
Posts: 4
No Sound Problem

Good Day, my name is Tann and I have just recently reformatted my computer due to various problems. Everything runs smoothly now but I have NO sound. Every time I open windows media player and try to play something I get: Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

Your sound device is in use by another program. Quit other programs that may be using your sound device, and then try to play the file again.
Your sound device is not functioning properly. To troubleshoot the problem, see the Sound Troubleshooter in Windows Help or refer to your sound device's documentation.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again.
Error ID = 0xC00D11BA, Condition ID = 0x00000000

I don't know what happened. When I go into control panel and click sounds and audio devices I can not change any of the settings because the colors are like, dulled so when I try and click on anything nothing happens. It also says no audio device under the volume panel. I don't see what's wrong because I had sound before so I don't know what could have happened. Please help, thanks in advanced.
Here Is My system Profile:

Computer Profile Summary
Computer Name: Antizero (in MSHOME) — Antizero
Profile Date: Saturday, May 02, 2009 5:47:00 AM
Advisor Version: 7.2x
Windows Logon: Tann
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) No details available
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: P4VM800 1.00
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. P1.30 09/23/2005
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
14.10 Gigabytes Hard Drive Free Space

SONY CD-RW CRX230EE [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3402111A [Hard drive] (40.02 GB) -- drive 0, s/n 3PF0286J, rev 2AAA, SMART Status: Healthy
192 Megabytes Installed Memory

Slot '0' is Empty
Slot '1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.97 GB 12.43 GB free
d: (NTFS on drive 0) 19.03 GB 1.67 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Tann 5/2/2009 5:38:20 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller None detected
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

VIA Compatable Fast Ethernet Adapter
Dhcp Server: none responded
Physical Address: 00:13:8F:66:42:72
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (5x)
Virus Protection [Back to Top]

No details available
Missing Microsoft Security Hotfixes [Back to Top]

Q873339 - Important (details...)

Q885835 - Important (details...)

Q885836 - Important (details...)

Q887472 - Moderate (details...)

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2007 Microsoft Office system Version 12.0.4518.1014 *
Adobe Photoshop Album Starter Edition Version 2.0.0.0 *
Adobe Reader Version 6.0.0.2003051900 *
Advanced Sync *
Alexander Roshal - WinRAR Version 3.80.0.0 *
Autodesk - AcSignApply Module Version 16.0.0.86 *
Autodesk - AcStdBatchLoader Module Version 16.0.0.86 *
Autodesk Express Viewer Version 3.1.0.76 *
Autodesk Hardcopy Subsystem Version 8.0.16.86 *
Autodesk License Borrowing Utility Version 1.1.0.1 *
Autodesk, Inc. - AutoCAD R16.00.086 *
Autodesk, Inc. - AutoCAD Version 16.0.0.86 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Download Driver *
Installe Application Version 2, 2, 0, 0 *
Macrovision - SafeCast Windows NT Version 4.20.020 Windows NT 2002/12/10 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Clip Organizer Version 12.0.4518.1014 *
Microsoft Corporation - Groove Audit Service Version 4.2.0.2623 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 *
Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Office Groove Version 4.2.0.2623 *
Microsoft Office InfoPath Version 12.0.4518.1014 *
Microsoft Office OneNote Version 12.0.4518.1014 *
Microsoft Office Outlook Version 12.0.4518.1014 *
Microsoft Office Picture Manager Version 12.0.4518.1014 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *

Last edited by Tann : 05-01-2009 at 10:58 PM. Reason: Not Valid Title
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  #2  
Old 05-02-2009, 10:26 PM
Tann Offline
Registered User
 
Join Date: May 2009
Posts: 4
Pls.. help me..
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  #3  
Old 05-04-2009, 09:41 PM
Tann Offline
Registered User
 
Join Date: May 2009
Posts: 4
Quote:
Originally Posted by sofiacutie
Do you still have the driver disk of your Motherboard? You can install the sound driver using the CD. Just find the right driver of your audio.

Sir..
I dont have my CD..
Is there any other way?
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  #4  
Old 05-06-2009, 04:56 PM
Monty007's Avatar
Monty007 Offline
Registered User
 
Join Date: Jan 2007
Location: Australia
Posts: 1,867
Hi, this looks like your audio driver XP ALC662 / VIA 1708S Audio Driver
download from here:
http://www.asrock.com/support/download.asp?c=Drivers
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MCDST
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  #5  
Old 05-06-2009, 10:49 PM
Tann Offline
Registered User
 
Join Date: May 2009
Posts: 4
Exclamation

Quote:
Originally Posted by Monty007
Hi, this looks like your audio driver XP ALC662 / VIA 1708S Audio Driver
download from here:
http://www.asrock.com/support/download.asp?c=Drivers


Sir: Im Going to Try it!
Anyways.. Thanks A lot..
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