No audio - device missing in playback selection menu

bookworm · #16 09-24-2009, 11:16 AM

Quote:

Originally Posted by tdflyer

This driver appears to do (or not do) the same thing as the other driver.

can you get Everest Ultimate, it's a 30 day trial but could give better clue to audio driver
http://download.cnet.com/Everest-Ult...-10662415.html

tdflyer · #17 09-29-2009, 01:10 AM

Here's the summary report with Everest Ultimate. It looks like there's several different reports I could generate relative to audio, but I'm not sure what will be helpful.

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

Version EVEREST v5.02.1750
Benchmark Module 2.4.258.0
Homepage http://www.lavalys.com/
Report Type Report Wizard [ TRIAL VERSION ]
Computer PCNOV2002 (Scott's Office Computer)
Generator Scott
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-09-28
Time 21:56

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.6001.18702
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PCNOV2002 (Scott's Office Computer)
User Name Scott
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-09-28 / 21:56

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name IBM 83114DU
Motherboard Chipset Intel Brookdale-G i845G
System Memory [ TRIAL VERSION ]
DIMM1: Goldenmars Tech. 514195504481422035 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-8 @ 200 MHz)
DIMM2: Infineon HYS64D16000GU-7 [ TRIAL VERSION ]
BIOS Type Phoenix (05/07/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 420 (64 MB)
3D Accelerator nVIDIA GeForce4 MX 420
Monitor EPI EnVision EN-7750 [17" LCD] (27968JA058661)

Multimedia:
Audio Adapter Analog Devices AD1981A @ Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive ST380021A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-ROM GDR8160B (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-40125S (40x/12x/48x CD-RW)
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Game Controller Microsoft PC-joystick driver

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-16-B6-9C-4E-B0
Network Adapter Linksys Wireless-G PCI Adapter (192. [ TRIAL VERSION ])
Modem Intel(R) 536EP Modem

Peripherals:
Printer Fax
Printer Lexmark X63
Printer Microsoft XPS Document Writer
Printer Net-It Now! SE
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device IBM Rapid Access IIIe Keyboard
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Printing Support

DMI:
DMI BIOS Vendor IBM
DMI BIOS Version 24KT53AUS
DMI System Manufacturer IBM
DMI System Product 83114DU
DMI System Version
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer IBM
DMI Motherboard Product IBM
DMI Motherboard Version
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer IBM
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Mini Tower

bookworm · #18 10-08-2009, 06:06 AM

Quote:

Originally Posted by tdflyer

Here's the summary report with Everest Ultimate. It looks like there's several different reports I could generate relative to audio, but I'm not sure what will be helpful.

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

Version EVEREST v5.02.1750
Benchmark Module 2.4.258.0
Homepage http://www.lavalys.com/
Report Type Report Wizard [ TRIAL VERSION ]
Computer PCNOV2002 (Scott's Office Computer)
Generator Scott
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-09-28
Time 21:56

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.6001.18702
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PCNOV2002 (Scott's Office Computer)
User Name Scott
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-09-28 / 21:56

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name IBM 83114DU
Motherboard Chipset Intel Brookdale-G i845G
System Memory [ TRIAL VERSION ]
DIMM1: Goldenmars Tech. 514195504481422035 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz) (2.5-3-3-8 @ 200 MHz)
DIMM2: Infineon HYS64D16000GU-7 [ TRIAL VERSION ]
BIOS Type Phoenix (05/07/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 420 (64 MB)
3D Accelerator nVIDIA GeForce4 MX 420
Monitor EPI EnVision EN-7750 [17" LCD] (27968JA058661)

Multimedia:
Audio Adapter Analog Devices AD1981A @ Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive ST380021A (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST DVD-ROM GDR8160B (16x/48x DVD-ROM)
Optical Drive LITE-ON LTR-40125S (40x/12x/48x CD-RW)
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Game Controller Microsoft PC-joystick driver

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-16-B6-9C-4E-B0
Network Adapter Linksys Wireless-G PCI Adapter (192. [ TRIAL VERSION ])
Modem Intel(R) 536EP Modem

Peripherals:
Printer Fax
Printer Lexmark X63
Printer Microsoft XPS Document Writer
Printer Net-It Now! SE
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device IBM Rapid Access IIIe Keyboard
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Printing Support

DMI:
DMI BIOS Vendor IBM
DMI BIOS Version 24KT53AUS
DMI System Manufacturer IBM
DMI System Product 83114DU
DMI System Version
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer IBM
DMI Motherboard Product IBM
DMI Motherboard Version
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer IBM
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Mini Tower

posted at lenovo Community see if they can help I'm T_D_D
http://forums.lenovo.com/t5/A-and-M-...es_Thinkcentre

tdflyer · #19 10-20-2009, 03:10 AM

I bought a sound card and tried that, but got the same result so don't think the driver is/was the problem with the onboard SoundMax. I started looking through the forums for Windows related problems.

I don't see the UAA anywhere in the Device Manager. Could that be the problem? If so, where do I get it. I couldn't find it on the Microsoft site? Are there any other required components that should be listed that I should check for?

bookworm · #20 10-25-2009, 10:44 PM

Quote:

Originally Posted by tdflyer

I bought a sound card and tried that, but got the same result so don't think the driver is/was the problem with the onboard SoundMax. I started looking through the forums for Windows related problems.

I don't see the UAA anywhere in the Device Manager. Could that be the problem? If so, where do I get it. I couldn't find it on the Microsoft site? Are there any other required components that should be listed that I should check for?

not sure this will help, you will need a Win XP disc but Try a System File Check
go to Run - type "sfc /scannow" (without the quotes and note the space after sfc) - have the xp or recovery disc available in case sfc needs to repair or replace any files

tdflyer · #21 10-28-2009, 11:53 PM

The scan ran for a while then disappeared when it completed so I assume it found everything it was looking for. Oh well.

bookworm · #22 10-31-2009, 02:28 PM

Quote:

Originally Posted by tdflyer

The scan ran for a while then disappeared when it completed so I assume it found everything it was looking for. Oh well.

Can't find anything at Lenovo about the BIOS and I suspect that is where the problem is. Perhaps an email to Lenovo asking about the BIOS setup in relation to audio would get the answer you need. I'm reluctant to tell you to go into the BIOS unless you are familiar with doing this, as major problems can happen which would make your comp unusable.