Help Windows Xp Sound Don't Work

[AceOfHearts]

help please
i reinstalled windows xp now my sound dont work
i downloaded realtek ac 97 driver which i used before but now everytime i try to install it my computer cuts(turns) off when i click continue anway

here is some info on my computer:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name M
User Name M

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (05/08/03)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD2500BB-55RDA0 (232 GB, IDE)
Optical Drive _NEC DVD_RW ND-3520A (DVD+R9:4x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (222095 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.0.2)

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

thanks for your help

[AceOfHearts]

[quote=AceOfHearts]help please
i reinstalled windows xp now my sound dont work
i downloaded realtek ac 97 driver which i used before but now everytime i try to install it my computer cuts(turns) off when i click continue anway

Here are my info on pc:
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer m
Generator m
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-10-20
Time 17:16


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name m
User Name m

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1015 MB (PC2700 DDR SDRAM)
BIOS Type Award (05/08/03)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD2500BB-55RDA0 (232 GB, IDE)
Optical Drive _NEC DVD_RW ND-3520A (DVD+R9:4x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (215883 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.0.3)

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

[AceOfHearts]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) NEC Computers International POWERMATE VL4 ND511199301
System Serial Number: 030271120137
Asset Tag: 1377208
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: NEC N4-IBFGL 1.3
Serial Number: a65300f32904309
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD /223A0402 05/08/2003
Drives Memory Modules c,d
250.05 Gigabytes Usable Hard Drive Capacity
225.74 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-3520A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD2500BB-55RDA0 [Hard drive] (250.06 GB) -- drive 0, s/n WD-WCANK8800137, rev 20.00K20, SMART Status: Healthy 1016 Megabytes Usable Installed Memory

Slot 'DDR1 M/B' has 512 MB
Slot 'DDR2 M/B' has 512 MB
Local Drive Volumes

Marks a disabled account; Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
AVG Anti-Virus Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
Intel(R) PRO/100 VE Network Connection


HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)