Here is my problem; on a new installation of Windows-Xp Pro
with Service-Pack 1a, installing InCd after installing Nero causes
a hard-crash of the entire system. I can recover only by restoring
an image-backup of the C:\ drive.
1. I have Disabled the Windows-Xp "built-in" CD-writing services,
both via the Control-Panel, Admin-Tools and via the "Properties"
page of the CD-Writer Drive.
2. I install Nero and re-boot the system; all is apparently OK.
3. I then install InCd, and re-boot. When the system boots, it
gets as far as displaying the desktop and splash-screens for
Zone-Alarm (firewall software) and InCd.
Then the system goes to a blue-screen hard crash. Ctrl-Alt-Del
does not work - must use the hardware Reset-button. If I let
the system try to boot after the hard-reset, it simply crashes again.
I've tried the installs both before and after disabling Windows-Xp
Cd-Burning Services; and with different versions of Nero (5.5.9.16
and 5.10.10.35) and InCd (the version on CD with Nero 5.5.9.16
and 4.0.1.6). All result in the same hard-crash.
Here are details of my system configuration:
Processor
Model : AMD Athlon(tm) XP 1700+
Speed : 1.47GHz
Model Number : 1700 (estimated)
L2 On-board Cache : 256kB ECC Synchronous Write-Back
Mainboard: ABIT NF7-S Ver. 2.0
Bus(es) : ISA AGP PCI USB FireWire/1394
MP Support : No
System BIOS : Phoenix Technologies, LTD 6.00 PG
Mainboard :
http://www.abit.com.tw/ NF7-S/NF7 (nVidia-nForce2)
Chipset : Abit Computer Corp nForce2 AGP Controller
Front Side Bus Speed : 2x 134MHz (268MHz data rate)
Total Memory : 512MB
Video System
Monitor/Panel : Plug and Play Monitor
Adapter : RADEON 9500 PRO / 9700
Adapter : RADEON 9500 PRO / 9700 - Secondary
(ATI Catalyst Ver 3.4 Driver)
Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : WDC WD12 00JB-00DUA3 SCSI Disk Device
Hard Disk : WDC WD60 0BB-00CFC0 SCSI Disk Device
CD-ROM/DVD : CDWRITER IDE5224 SCSI CdRom Device
CD-ROM/DVD : LG DVD-ROM DRD8160B SCSI CdRom Device
Logical Storage Devices
1.44MB 3.5" A: : N/A
Sceptre C: : 76.3GB (70.2GB, 92% Free) (FAT32)
Forest D: : 55.9GB (42.3GB, 76% Free) (FAT32)
CD-ROM/DVD E: : N/A
CD-ROM/DVD F: : N/A
Crystal G: : 35.5GB (35.5GB, 100% Free) (FAT32)
Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Logitech-compatible Mouse PS/2
MultiMedia Device(s)
Device : Creative SB Audigy-2
Device : Creative Game Port
Printers and Faxes
Model : HP LaserJet 5P
Operating System(s)
Windows System : Microsoft Windows XP Professional Version 5.01.2600 Service Pack 1
Network Adapter(s)
Network Drivers Enabled : Yes
Adapter : Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
Windows Updates Installed:
Q329170_WXP_SP2_x86_ENU.exe
Q331953_WXP.exe
Q810577_WXP.exe
Q80833_WXP_SP2_x86_ENU.exe
Q811630_WXP_SP2_x86_ENU.exe
WindowsMedia8-KB817787-x86-ENU.exe
wm320920_8.exe
Q323255_X86.exe
Q327696_WXP.exe
Q328310_WXP_SP2_x86_ENU.exe
Q329048_xp.exe
Q329115_WXP_SP2_x86_ENU.exe
Q329390_WXP.exe
Q329441_WXP_SP2.exe
Q329834_WXP_SP2_x86.exe
q330994.exe
Q810565_WXP_SP2_x86_ENU.exe
q813489.exe
Q817287_WXP_SP2_x86_ENU.exe
hu1002_pro.exe
Q327979_WXP_SP2_x86_ENU.exe
Q810272_WXP_SP2_x86_ENU.exe
q331923-oex-sp1.exe
I really hope you can help.
Thanks, Dave M.
Installing Nero InCd Crashes XP-Pro
Linear Mode
